Dell Wyse 3040 Thin Client User Guide 1.0 Regulatory Model: N10D Regulatory Type: N10D001 March 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Welcome to Dell Wyse 3040 thin client......................................................................... 5 About this guide................................................................................................................................................................... 5 Dell Wyse external references..........................................................................................................................................
Chapter 6: System specifications................................................................................................ 51 Chapter 7: Thermal management on Wyse 3040 thin client ......................................................... 53 Chapter 8: BIOS overview........................................................................................................... 54 Accessing thin client BIOS settings..............................................................................................
1 Welcome to Dell Wyse 3040 thin client Dell Wyse 3040 thin client is a low-cost entry level thin client platform. These thin clients have a x86 processor, which allows you to run Wyse ThinOS, PCoIP enabled Wyse ThinOS, and Wyse ThinLinux. The platform is used as a thin client by connecting to any monitor and allows you to use a remote access client for VDI or cloud-based computing.
2 Wyse 3040 thin client hardware installation For more information on the hardware installation, see Dell Wyse 3040 thin client Quick Start Guide .
3 Wyse 3040 thin client on ThinOS This section provides the instructions on how to easily configure and efficiently manage Wyse 3040 thin client that runs on ThinOS.
This feature is applicable for supported dual-monitor-capable thin clients only. a. Dual Head—Select Mirror Mode to have the two monitors work in a matching state, or Span Mode to have the two monitors work individually. b. Main Screen—Select which of the two monitors you want to be the main screen (Screen1 or Screen2). The other screen is extended from the main screen. c. Layout—Select how you want the two monitors to be oriented to each other.
For Swap dual screens, when you set Main Screen to Screen2, an additional check box is displayed at the bottom of the tab that allows you to swap dual screens. If you clear the check box, the Screen1 is usually the left one or the top one in dual display. When you set Main Screen to Screen2, the main screen is changed to the right screen or bottom screen.
1. From the desktop menu, click System Setup, and then click Network Setup. The Network Setup dialog box is displayed. 2. Click the General tab, and use the following guidelines: a. To set the default gateway, select the type of network interface from the available options. i. Single Network support — Either wireless or wired network is connected. ● ENET — Click this option, if you want set up the Ethernet Wired Network Connection.
NOTE: You can enter up to 16 DNS server addresses, separated by a semicolon, comma, or space. The first address is for the primary DNS server and the rest are secondary DNS servers or backup DNS servers . d. Enter the IP address of the WINS server in the WINS Server box. Use of WINS is optional. Enter the network address of an available WINS name server. WINS allows you to specify remote systems by their host names rather than IP addresses.
the Default Gateway, whether specified through local configuration or through DHCP. The network administrator must provide this value. ○ Default Gateway — Use of gateways is optional. Gateways are used to interconnect multiple networks (routing or delivering IP packets between them). The default gateway is used for accessing the internet or an intranet with multiple subnets. If no gateway is specified, the thin client can only address other systems on the same subnet.
g. PEAP — If you select the PEAP option, click Properties to open and configure the Authentication Properties dialog box. Be sure to select either EAP_GTC or EAP_MSCHAPv2, and then use the correct username, password and domain. Validate Server Certificate is optional. NOTE: The server certificate text box for LEAP and PEAP supports a maximum of approximately 127 characters, and supports multiple server names. h. To configure EAP-GTC, enter the username only.
Table 1. Keyboard parameters Delay Before Repeat Specifies the repeat parameters for held-down key. Select the Delay before repeat value as either 1/5 second, 1/4 second, 1/3 second, 1/2 second, 3/4 second, 1 second, 2 seconds, or No Repeat. The default is 1/3 second. Repeat Rate Select Slow, Medium, or Fast. The default value is Medium. 3. Click OK to save the settings. Configuring mouse settings To configure the mouse settings: 1. From the desktop menu, click System Setup, and then click Peripherals.
NOTE: You can optimize performance and modify the frame rate per second, if the Optimize for CPU check box is selected— supported values include 1/1, 1/2, 1/3, 1/4, 1/5, and 1/6– directly from the thin client (if the webcam supports Universal Video Driver). This feature is experimental and does not currently support central configuration (INI parameters).
a. Select Port— Select the port you want from the list. LPT1 or LPT2 selects the connection to a direct-connected USB printer. b. Printer Name — (Required) Enter name you want displayed in your list of printers. most USB direct-connected printers report/fill in their printer name automatically. NOTE: If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients using LPR to print to this printer. c.
3. Click OK to save the settings. Configuring the LPDs settings To configure the LPDs settings: 1. From the desktop menu, click System Setup, and then click Printer. The Printer Setup dialog box is displayed. 2. Click the LPDs tab, and use the following guidelines when printing to a non-Windows network printer: NOTE: Be sure to check with your vendor that the printer can accept Line Printer Request print requests. a. Select LPD —Select the port you want from the list. b.
NOTE: If the printer is attached to another thin client on your network, the LPD Queue Name must match the content of the Printer Name box on the thin client with the printer attached. f. Printer Class— (Optional) Select the printer class from the list. g. Enable the printer device—Must be selected to enable the printer. It enables the device so it displays on the remote host. 3. Click OK to save the settings.
e. Printer Class —(Optional) Select the printer class from the list. f. Enable the printer device—Must be selected to enable the printer. It enables the device so it displays on the remote host. g. Enable LPD service for the printer—Select this to make the thin client an LPD (Line Printer Daemon) network print server for LPR printing requests from the network. If the thin client is to be used as an LPD printer server, DHCP must not be used and a static IP address must be assigned to the thin client. 3.
The Printer Setup dialog box is displayed. 3. Enter the name of the printer in the Printer Name box. 4. Enter any string of the Printer identification in the Printer Identification box. 5. Select the type of the printer class from the drop-down list, select the check box to enable the printer device and then click OK. 6. Start a Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop) or Citrix Virtual Apps (formerly Citrix XenApp) application connection. 7.
ii. Click Citrix Resources > XenApp > Policies > User > Settings > Printing > Client Printers and enable the Auto-create generic universal printer. iii. Click Printing > Drivers and set the Universal print driver usage to Use universal printing only from the drop-down menu available.
iv. To enable the printer policy in Citrix Virtual Apps and Desktops 7.5 and later versions, do the following: i. Go to the Citrix DDC server, Ordered Click List Citrix Number studio5 > policies and add a policy. Enable the Auto-create generic universal printer option. Ordered Set the ListUniversal Number 5print driver usage to Use universal printing only from the drop-down menu. b. Check registry and make sure the same driver has been installed.
i. Check the drivers in registry of the server or desktop which you want to connect. The server or desktop must have ps, pcl5, pcl4 drivers in the registry and the same driver must be installed on the server or desktop. ii. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\UniversalPrintDrivers\. ThinOS does not support EMF and XPS. NOTE: The supported drivers in the following table are one of the supported drivers for Citrix UPD used in ThinOS. One of the recommended driver is provided here as an example.
Power state Wyse 3040 thin client running Wyse ThinOS. Use the Shutdown dialog box to select the available option you want: ● Classic Desktop — Click Shutdown in the Connect Manager or Desktop Menu. ● Zero Desktop — Click the Shutdown icon on the Zero Toolbar. Configuring the broker setup on Dell Wyse ThinOS To configure the Broker setup: 1. From the desktop menu, click System Setup, and then click Remote Connections. The Remote Connections dialog box is displayed.
2. Select Broker type from the drop-down list. a. If you select None from the list, click either of the following connection protocols: b. If you select the Citrix Xen, use the following guidelines: ● Select the check box to enable the StoreFront style. ● Broker Server— Enter the IP address of the Broker Server. ● Select the check box to enable automatic reconnection at logon. NOTE: If you enable the automatic reconnection, you are able to select from the reconnection options.
● Broker Server— Enter the IP address of the Broker Server. ● Select the check box to enable vWorkspace Gateway. ● vWorkspace Gateway— Enter the IP address of the vWorkspace gateway. f. If you select Other, you must enter the IP address of the broker server in the Broker Server box. 3. Click OK to save the settings. Configuring the WDA settings on Dell Wyse ThinOS Use this tab to configure the WDM and CCM settings. To configure the WDA settings, do the following: 1.
If the first discovery, for example, the WDM service is not successful, then it seeks for the next priority, for example, CCM service. This continues till a discovery is successful. If all discoveries fail, then it is started again automatically after a fixed time (24 hours). a. WDM Servers — Enter the IP addresses or host names, if WDM is used. Locations can also be supplied through user profiles, if user INI profiles are used. b.
Figure 3. Protocol Priority b. Group Registration Key — Enter the Group Registration Key as configured by your cloud Client Manager administrator for the desired group. NOTE: If you enable the Cloud Client Manager (CCM ), make sure that you have entered the Group Registration Key and enabled the CCM Advanced Settings. 2. Click OK to save the settings.
4 Wyse 3040 thin client on ThinLinux This section provides the instructions on how to easily configure and efficiently manage Wyse 3040 thin client that runs on ThinLinux.
NOTE: In cases where a GDM login is needed (for example, AD/Domain login, PNAgent login and so on), the auto-login option can be turned off through the GUI or by using the INI. Admin mode enables you to perform system administration tasks such as adding or removing connections and setting up specific device settings. To enter into the Admin mode, click the Switch to Admin button from Setting application screen to admin mode and then enter the default root password in the Password Needed window.
Figure 5. Network Settings 2. The Network settings page is displayed. In the left-pane, the following tabs are available for you to configure. ● Wi-Fi ● Wired ● Network proxy Figure 6. Network Settings page Configuring the wi-fi settings To configure the Wi-Fi settings, perform the following steps: 1. In the left-pane, click Wi-Fi tab. 2. Click the ON/OFF button to enable or disable the Wi-Fi option. The list of wireless SSID is displayed if broadcast is enabled.
Figure 7. Wi-Fi Settings 3. To connect to Wi-Fi connection, select the preferred wireless SSID from the list displayed. 4. Click the Connect to Hidden Wi-Fi Network button. The Connect to Hidden Wi-Fi Network window is displayed.
Figure 8. Hidden Wi-Fi Network 5. Enter the name and security details of the hidden network that you want to connect to. Table 3. Hidden network Parameter Description Network name Enter the preferred network name. Wi-Fi security From the drop-down list, select the security type. 6. On the Network page, click the History button to view the previous Wi-Fi connections and details. Configuring wired network connection settings To configure the wired connection settings, perform the following steps: 1.
● ● ● ● IPv6 Address Hardware Address Default Route DNS 4. Click the Security tab to configure the 802.1x security settings. a. Click the ON button to enable the 802.1x Security for your network connection. b. From the Authentication drop-down list, select the type of authentication you want to set for your network connection. The available options are: ● TLS ● Protected EAP (PEAP) You must configure TLS and PEAP using the INI parameters only.
Table 4. Automatic (DHCP) Parameter Description Metric Specifies the Metric value for the network connection. Use this connection only for resources on its network Select this check box, if you want to allow the wired connection only for resources on its network. d. If Manual option is selected, you must specify the IP address, Netmask IP and Gateway IP along with the parameters mentioned in the Automatic (DHCP) table. e. If Link-Local Only option is selected, the DNS and Routes options are disabled.
Adding a network connection NOTE: Adding additional wired Ethernet connections is allowed but the added interface is not used in any of the ThinLinux features. To add a new network connection, complete the following tasks: 1. On the lower-left corner of the page, click the + icon. The Add Network Connection dialog box is displayed. The following options are listed for you to configure. ● VPN ● Bond ● Team ● Bridge ● VLAN 2. Click VPN to add a VPN network connection.
Ordered Click List AddNumber to add an 5 IP address. After an IP is added, Netmask, Gateway and Metric specific to that IP are displayed. Ordered SelectList theNumber check box 5 if you want to ignore the automatically obtained routes. Ordered SelectList thisNumber check box 5 if you want to use your connection only for resources on that particular network. ● If Automatic (DHCP) addresses only method is selected, you must configure the following options: i.
5. Click Bridge to add and configure the bridge network connection for your thin client. a. Click the Bridge tab, and configure the following options: i. Interface name — Type the name for your network interface. ii. Bridged connections — The number of bonded connections that are set up are listed here. To add a new bond connection, click the Add button and select the type of connection you want to create. The available options are Ethernet, Wi-Fi, and VLAN. iii.
Figure 9. Keyboard Preferences 1. Click the ON/OFF button to disable or enable the Key presses repeat when held down option after you log in to the session. 2. Move the slider to the left to decrease the repeated delay time of the pointer or move the slider to the right to increase the repeated delay time of the pointer. 3. Move the slider to the left to decrease the repeat rate of the pointer or move the slider to the right to increase the repeat rate of the pointer. 4.
Figure 10. Mouse Preferences The Mouse setting page enables you to set the Mouse preferences. 1. Click Right or Left to set the primary button of the mouse. 2. Move the slider to the left to increase the speed of the pointer when double-clicked or move the slider to the right to decrease the length of double-clicked. 3. Move the slider to the left to increase the speed of the mouse pointer or move the slider to the right to decrease the speed of the mouse pointer. 4. Click Save to save your changes.
Figure 12. Add New Printer 1. Click the printer icon. The gnome-control-center printer dialog box is displayed. 2. Click Add New Printer button to include the new printer in the printers list available on the left pane. The Add a new printer window is displayed. 3. Enter the address of the printer or the text to filter results. NOTE: If a USB printer is connected, then it is displayed by default. The printer is not found if wrong address is provided or the USB is not attached. 4. Click the Add option.
Figure 13. Sound Settings a. Move the Output volume slider to adjust the output or speaker volume. Click the Output volume button to enable or disable the output volume. b. Select the device for sound output from the listed output devices. The default audio output is the Analog Output. c. Based on the channels available for the selected output device and profile, you can adjust the Balance and Fade values by moving Balance and Fade sliders respectively. d. Select the audio profile from the drop-down list.
a. Move the Output volume slider to adjust the output or speaker volume. Click the Output volume option to enable or disable the output volume. b. Select the device for sound input from the listed input devices. The default audio input is the Analog input. c. Move the Input Volume slider to adjust the input or Mic volume. Click the Input volume option to enable or disable the input volume. d. The Input level meter bar shows the input volume peak level.
To configure the local Citrix settings: 1. Click the + icon to add a new Citrix Connection. The Citrix Connections page is displayed. 2. Enter the name of the Citrix connection for which you specify the Server URL address. 3. From the Connection Type drop-down list, select any of the following connection types: ● Server ● Published Application ● Storefront 4. Click Save to save the changes.
Figure 17. VMware login settings Table 5. Login parameters (continued) Parameter Description Host Enter the host name or IP address or FQDN of the Horizon of the VMware View Server. Port Enter the port number of the host. Protocol From the drop-down list, select the specific protocol. Username Enter the User ID that is used to log in to the remote Horizon server. Password Enter the password that is used to log in to the remote Horizon server.
Table 5. Login parameters Parameter Description requires NLA user authentication before you establish a full Remote Desktop connection and the login screen is displayed. Secure connection Click the Secure Preferences tab and select any of the options that determine how the client should proceed when it cannot verify that your connection to the server is secure. Domain Enter the Domain name. It is used to log in the remote Horizon server.
Table 6. Experience setting parameters (continued) Parameter Description 800X600 640X480 Auto-Reconnect after disconnect. Click the ON/OFF button to enable or disable this option. If enabled, the connection is automatically re-established after you disconnect from the session. Delay (seconds) before reconnect. Select the amount of time in seconds to delay the reconnection attempt after a disconnection occurs. Enable fullscreen Click the ON/OFF button to enable or disable this option.
Figure 19. Wyse Device Agent (CCM) If the device is not registered to a CCM server, the Wyse Device Agent screen shows the registration status as Not Registered. 1. In the CCM Server input box, enter the URL of CCM server you want to connect to. 2. In the MQTT Server input box, enter the IP address or hostname of Message Queue Telemetry Transport (MQTT) server. 3. In the Group Token input boxes, enter your group registration key to manage your ThinLinux device.
NOTE: When INI discovery method is used for registering the device, if you want to unregister the device, you must delete the INI parameters and restart the device first and then unregister the device. Else you have to perform the unregister process twice. For more information, see ThinLinux INI Guide .
5 Major components of your system 1. Chassis cover 2. WLAN card 3. System board 4. Chassis 5. Coin-cell battery 6.
6 System specifications Table 7. Brand / Sub-brand / Model number / Chassis description / Series level / Category type Features Specification Ambient operation 0 to 40 0 C (32 to 104 0 F) Non-operation temperature -40 to 65 0 C (-40 to 149 0 F) Humidity 20% to 80% (non condensing) Max Altitude -15.2 to 3048 m (-50 to 10,000 ft) Table 8. Processor / chipset Features Specification SOC - Intel Cherry Trail CPU core Intel Cherry Trail x5 Z-8350 (1.
Table 12. Form factor Features Specification New Chassis New Dell Wyse ID Chassis access Sealed chassis, accessible with tools Optional mounting Wall mount / VESA mount Height (Z) mm 27.94 Width (x) mm 101.6 Depth (Y) mm 101.6 Weight (pounds / kilograms) 0.24 kg (0.53 lb) Total no of HDDs/SDDs supported 0 Table 13. Power requirement Features Specification Power input voltage range 3 A, 5 Vdc. Complies with L.P.S. Power input voltage range 2 A, 12 Vdc. Complies with L.P.S Table 14.
7 Thermal management on Wyse 3040 thin client This section provides information about thermal management in Wyse 3040 thin client. The following components control the Intel Cherry Trail SOC (System on chip) from a thermal performance on the thin client: ● SOC Inbuilt Thermal Control Logic ● Intel Turbo Boost The Intel Cherry Trail SOC has inbuilt thermal control that prevents overheating of the thin client.
8 BIOS overview This section describes how to enter the BIOS settings/System Setup and configure the BIOS options of your thin client.
● Set or change a user-selectable option such as the user password. ● Read the current amount of memory or set the type of hard drive installed. Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference. CAUTION: Unless you are an expert thin client user, do not change the settings for this program. Certain changes can cause your thin client to work incorrectly.
Option Description ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, and DIMM A Size. ● Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit technology. ● Device Information: Displays LOM MAC Address, Video Controller, and Audio Controller.
Option Description NOTE: Successful password changes take effect immediately. Default setting: Not set System Password Allows you to set, change or delete the system password. NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected.
Option Description ● Reset All Keys—Resets to default setting ● Delete All Keys—Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Performance screen options Option Description Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature. ● Enable Intel SpeedStep Default setting: The option is enabled. C-States Control Allows you to enable or disable the additional processor sleep states.
Option Description ● Disabled ● LAN Only ● LAN with PXE Boot Default setting: Disabled POST Behavior screen options Option Description NumLock LED Allows you to turn on the NumLock LED when the system boots. Select the Enable NumLock LED check box to turn on this function. Keyboard Errors Allows you to report the keyboard related errors when the system boots. Select the Enable Keyboard Error Detection check box to enable this function.
System Log screen options Option Description BIOS Events Allows you to view and clear the System Setup (BIOS) POST events. To clear the BIOS events, click Clear Log. Updating the BIOS It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet 1. Restart the computer. 2. Go to Dell.com/support. 3.
9 Troubleshooting your system You can troubleshoot your system using indicators like diagnostic lights, and error messages during the operation of the device. Topics: • • • Power states and LED behavior Diagnostic power LED codes Power LED error code behavior Power states and LED behavior Table 16.
Table 17. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps ● Defect cable or connector Distorted display Should have normal viewable display. ● Incompatible monitor ● Incompatible dongle (if used) ● Not supported display mode ● Bad connection on display output ● Logic board defect Power LED error code behavior Table 18.
Table 18. Power LED error code behavior LED# of flashes Fault description 4,2 Generic POST Video Error—Old LED pattern 1110 Fault Action Comment NA Not applicable to X7 BIOS. No test case support. Example: LED# of flashes: 2,1 indicates that LED blinks two times, pauses, and then blinks once. Troubleshooting action ● Type A ○ Log the fault event. ○ Emit the LED error code pattern. ○ Repeat the LED error code pattern in a dead-loop. ● Type B ○ Log the fault event, if possible.