Administrator Guide
Citrix HDX RealTime Multimedia Engine (RTME)
RTME 1.8 was a new feature introduced in ThinOS 8.2. This is the Citrix HDX RealTime Optimization Pack 1.8 for Lync. In ThinOS 8.3
release, the Citrix HDX RealTime Optimization Pack 2.0 (RTME 2.0) was supported. Citrix RTME 2.0 was introduced to support
Microsoft Skype for Business 2015 client/UI (only), in addition to RTME 1.8 supporting the Microsoft Lync 2010/2013 clients. From ThinOS
8.3.1 HF release, RTME 2.0 is updated to a newer version 2.1.200—Citrix HDX RealTime Optimization Pack 2.1.200 for Microsoft Skype for
Business 2016. This section provides information about supported platforms for RTME, installation of RTME package, Citrix remote Server/
Desktop host preparation, conguration on ThinOS, and RTME status check and troubleshooting.
• Introduction
• Installing the RTME package on ThinOS
• Setting up the RTME connector
• Verifying the RTME 1.8 Status
• Verifying the RTME 2.1 Status
Topics:
• Introduction
• Installing RTME package on ThinOS
• Setting up the RealTime Multimedia Engine (RTME) connector
• Verifying the RTME 1.8 Status
• Verifying the RTME 2.1 Status
Introduction
Citrix HDX RealTime Optimization pack oers high-denition audio and video calls. RTME 1.8 and 2.0 co-existed in ThinOS 8.3 release
package. RTME 2.1.200 is supported from 8.3.1 HF release and ThinOS 8.3.2 release.
For more information about Citrix RTME 1.8 feature, go to docs.citrix.com/en-us/hdx-optimization/1-8/hdx-realtime-optimization-pack-
about.html.
For information on how to use Citrix RTME 1.8 feature, go to docs.citrix.com/en-us/hdx-optimization/1-8/hdx-realtime-optimization-pack-
troubleshooting.html.
For more information about RTME 2.1 features, go to Docs.citrix.com/en-us/hdx-optimization/2-1.
For more information on how to use Citrix RTME 2.1 feature, go to Docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-install.
Supported Environments
• Citrix environment: XenDesktop and XenApp 5.6/6.5/7.x
• Desktop with RTME connector 1.8 (Lync server and client version 2010 and 2013; Skype for Business client in Lync 2013 GUI is
supported).
• Desktop with RTME connector 2.1 (Both Skype for Business 2015 and Skype for Business 2016 are supported).
• Supported networks: LAN, WAN (VPN), wireless and so on.
• Supports calls between RTME clients or between RTME and standard Lync clients.
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