Administrator Guide
For information about deploying AWS WorkSpaces and AWS EC2 PCM for AWS WorkSpaces, go to www.teradici.com/web-
help/Connecting_ZC_AWS_HTML5/TER1408002_Connecting_ZC_AWS.htm#03_DeployPCM.htm%3FTocPath%3D3.
For information about conguring the Broker Server address = “URI (https://<FQDN or IP address>) of the PCM”, go to
www.teradici.com/web-help/Connecting_ZC_AWS_HTML5/TER1408002_Connecting_ZC_AWS.htm#05_Connect.htm
%3FTocPath%3D5.
Known issues with Amazon Web Services/Workspaces
• Key combination Ctrl + Alt disconnects users from AWS session intermittently with old agent in AWS desktop. To x this
issue, update to latest agent by rebooting the desktop.
• Each user is assigned with one WorkSpaces desktop, and therefore logon with any username returns to the single desktop
and then the session connects automatically. Disconnecting from the desktop returns user to logon screen.
3 Click OK to save the settings.
VMware Horizon View broker and PCoIP
VMware Horizon View Broker timeout— The VMware Horizon View Broker timeout does not force the user to sign out from the broker
anymore when the secure tunnel is enabled.
In earlier version of ThinOS, when the broker times out, the user session is disconnected and the user is logged out from the broker. From
ThinOS 8.2 release, ThinOS disconnects the user session from the broker, but does not force user logout. This is because the user has local
connections other than the broker desktop, and these connections are active when the broker timeout is reached.
PCoIP session NUM/CAP keyboard status synchronizes with session instead of thin client—This is applicable for session startup only.
The PCoIP session keyboard NUM/ CAP status synchronizes from remote session to client, whereas RDP/ ICA synchronize status from
local to remote session.
For example,
1 Set keyboard NUM=off in current PCoIP session.
2 Disconnect the session.
3 Set client keyboard NUM=on.
4 Reconnect to the PCoIP session.
5 The keyboard NUM status in both session and client is updated to NUM=off.
RDS desktop through PCoIP—You can view and connect to the Remote Desktop Service (RDS) desktop through the PCoIP protocol in
the broker using PCoIP enabled ThinOS clients. In VMware Horizon View 6.0 and later versions, the RDS desktop has RDP and PCoIP
connections based on server congurations.
NOTE
: The RDS Application over PCoIP is not supported.
The RDS desktop protocol switch message dialog box is provided in this release. A typical user scenario is as follows:
1 Connect to the RDS desktop through protocol. For example, RDP.
2 Disconnect from the desktop.
3 Connect to the same RDS desktop through another protocol. For example, PCoIP.
The message dialog box is displayed, allowing you with an option to continue.
The options available are:
• Cancel— You can end the PCoIP connection, and connect to the desktop in RDP again.
• Log Out and Reconnect— You can connect to the desktop through PCoIP, and the earlier session in RDP is logged out.
Conguring
the Connectivity 33