Administrator Guide
a Right-click the ash video to know the ash player version. It displays version information of the customized player at ThinOS
client side which is 11.1.102.59. If the ash player version is dierent, then it is unsuccessful server rendering.
b During the ash playback, it will display ThinOS event logs for HDX FR in the System Information dialog box.
1 FR: Media type video/x-264
2 FR: Media type audio/mpeg
For information about basic operations on Citrix HDX ash redirection and policies congurations, see Citrix documentation.
Known Issues
a Playback ash videos in Internet Explorer browser with normal security settings.
b Playback with videos ≤ 720p; the 1080p video may show graphic issue.
c Playback full screen video with resolution ≤ 1920 x 1200; for example, full screen playback with ThinOS resolution 1920 x 1200; in
2560 x 1600 full screen video there could be graphic issues.
d After ash video is loaded it will stay in initial size; for example, resizing browser will not resize the video content; it is same
behavior with Citrix HDX FR Linux client.
e Only English font is supported; for example, subtitles in other languages will not be properly displayed.
f In some scenario the video shows no content initially; when user resizes browser the video appears normally; it is likely to happen
with x86 desktops and is a known issue for Citrix HDX FR Linux client.
g Playback with videos that can work with HDX FR on Linux or Windows client: There are a number of videos/websites known as
not working with Citrix HDX FR solution such as msn.com, espn.com, movies.yahoo.com, and dell.com. Flash videos simply
cannot load with these websites using HDX FR solution. Some of them are working periodically; for example, videos on dell.com
were working well during this Feb/March but stopped working afterwards; the results can vary depending on user location as
well (US/Europe/Asia). It is therefore recommended to make sure the target videos work with HDX FR on Linux or Windows,
before working with it on ThinOS.
h The solution on ThinOS is based on Citrix HDX FR Linux version. It is advised to compare with Linux client in case of any issues.
i Playback YouTube.com videos may run into some issues; for example, cannot show video unless user copy the URL and paste it
to the browser to visit again. In case any observation we recommend to compare with Linux client.
120
Introduction to Flash Redirection