Administrator Guide

Install the JVDI package on ThinOS
About this task
You must install the JVDI package to use Cisco Jabber Softphone for VDI. To install the ICA package using Wyse Management
Suite, see Upload and push ThinOS 9.0 application packages.
Setting up the Cisco Jabber Softphone for VDI
About this task
This section describes how to install and use the Cisco Jabber Softphone for VDI on a Citrix desktop.
Steps
1. Go to www.cisco.com, and download the following software:
● Cisco JVDI Agent 12.8
● Cisco Jabber application 12.8
2. On the Citrix virtual desktop, install Cisco JVDI Agent. Double-click the file and follow the installation wizard steps.
3. On the Citrix virtual desktop, install Cisco Jabber.
For information about the installation procedure, see the installation guide at www.cisco.com.
4. Update the ThinOS firmware, and install the JVDI.pkg on the ThinOS client using Wyse Management Suite.
For more information about firmware upgrade and package installation, see Firmware upgrade and Upload and publish
ThinOS 9.0 application packages.
NOTE:
If ThinOS running Cisco Jabber (JVDI) fails to register with Cisco Unified Communications Manager, add the
DNS servers and DNS domains that are used by the Citrix host and the Cisco Unified Communications Manager servers
to ThinOS. You can either specify the domain name and server IP on the General tab in Network Setup, or add the
DNS server and domain value to the DHCP server by providing the IP address information to the ThinOS client. For
issues related to Cisco Unified Communications, contact Cisco support.
5. Log in to the Citrix virtual desktop, and sign in to Cisco Jabber using your user credentials.
When you log in for the first time, do the following:
a. On the Cisco Jabber interface, click Advanced Settings.
b. Select your account type as Cisco Communications Manager 9 or later.
c. Enter the login server address.
NOTE:
If the Use my computer for calls option is selected, the Cisco Jabber is automatically registered with Cisco
Unified Communications Manager. This option enables Jabber to work as a Softphone, and use the microphone or
speaker that is connected to the thin client for phone calls.
Using Cisco Jabber
Use the Cisco Jabber application to perform the following tasks:
● Start an audio call
● Answer the call
● Hold or resume the call
● Stop the video
● Mute or unmute the audio
● Turn on or turn off the self-view
● Enter or exit the full screen
● Merge the calls
● Audio conferencing
● Transfer the call
● Play voice mail
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Configuring the connection broker—Citrix