Administrator Guide

Table 20. Supported environment (continued)
Component Supported platform/supported versions
Citrix environment
● Citrix Virtual Apps and Desktops 7 1811 and later
● Citrix Virtual Apps and Desktops (formerly XenDesktop) 5.6, 6.5, 7.x
● Citrix Virtual Apps (formerly XenApp) 6.5, 7.x
Skype for Business client
● Skype for Business 2016
● Skype for Business 2015
● Lync 2013
● Lync 2010
Server backend
● Skype for Business Server 2019
● Skype for Business Server 2015
● Skype for Business Online—Microsoft Office 365 hosted Skype for
Business Server
● Lync 2013 Server
Client component at the endpoint Citrix package for RTME
Install the Citrix package on ThinOS
You must install the Citrix package to use Skype for Business application on ThinOS. To install the ICA package using Wyse
Management Suite, see Upload and push ThinOS 9.0 application packages.
Set up the Skype for Business application
About this task
This section describes how to install and use Skype for Business (SFB) on a Citrix desktop.
NOTE:
Ensure that the thin client does not have USB redirection for video and audio devices to have the RealTime Media
Engine working correctly on your thin client.
Steps
1. Upgrade the ThinOS firmware and install the Citrix package on the thin client using Wyse Management Suite. For more
information about firmware upgrade and package installation, see Firmware upgrade and Upload and publish ThinOS 9.0
application packages.
2. Go to www.citrix.com and download the appropriate version of the Citrix RealTime Optimization Pack that contains the
Citrix HDX RealTime Connector.
3. Install the Citrix HDX RealTime Connector on the Citrix Virtual Desktops or Citrix Virtual Apps servers.
NOTE:
If you are running an earlier 1.8 version, you must uninstall the earlier version and install the latest version. If you
are running an earlier 2.x version, you can upgrade the connector to the latest version.
4. Log in to your Citrix desktop and start the Skype for Business application.
Using the Skype for Business application
The following are the salient features:
● Supports Native Skype For Business client menus and operations
● Supports more call features, such as call delegation, and response group
● Supports video codec H.264-UC and audio codec SILK
● Supports Call Admission Control
● Supports DSCP/QoS Configuration
● Supports Bandwidth Policy Control
Configuring the connection broker—Citrix
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