Administrator Guide

○ Add Admin
○ Edit Admin
○ Activate Admin (s)
○ Deactivate Admin (s)
○ Delete Admin (s)
○ Unlock Admin (s)
● Unassigned Admins—Users imported from the AD server are displayed on the Unassigned admins page. You can later
assign a role to these users from the portal.
For better and faster management of users, select the users of your choice based on the available filter options. If you select
Unmanaged Users, you can perform any of the following actions:
○ Edit User
○ Activate User (s)
○ Deactivate User (s)
○ Delete User (s)
NOTE: To import users from the .CSV file, click Bulk Import.
Add a new admin profile
Steps
1. Go to the Users page.
2. Click Administrator (s).
3. Click Add Admin.
The New Admin User window is displayed.
4. Enter your email ID and username in the respective fields.
5. Select the check box to use the same username as mentioned in the email.
6. Do one of the following:
● If you click the Personal Information tab, enter the following details:
○ First name
○ Last name
○ Title
○ Mobile phone number
● If you click the Roles tab, enter the following details:
a. In the Roles section, from the Role drop-down list, select the Administrator role.
○ Global Administrator
○ Group Administrator
○ Viewer
NOTE:
If you select the Administrator role as Viewer, the following administrative tasks are displayed:
￭ Query Device
￭ Unregister Device
￭ Restart/Shutdown Device
￭ Change Group Assignment
￭ Remote Shadow
￭ Lock Device
￭ Wipe Device
￭ Send Message
￭ WOL Device
b. In the Password section, do the following:
i. Enter the custom password.
ii. To generate any random password, select the Generate random password radio button.
7. Click Save.
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