Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.1 Administrator’s Guide
- Contents
- Introduction
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS 9.x firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Add ThinOS application packages to the repository
- Upload and push ThinOS 9.x application packages using Groups and Configs on Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Delete ThinOS application packages
- Getting started with ThinOS 9.1
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Modern interactive desktop features
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring connection brokers
- Configuring Citrix
- Configure the Citrix broker setup
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- QUMU Video Optimization Pack for Citrix
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Enable UDP audio in a Citrix session
- Keyboard layout synchronization in VDA
- Cursor pattern in ICA session
- Citrix multiple virtual channels
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configure the device-specific printer driver
- Export Citrix Workspace App logs
- Configure multifarm
- Configure multilogon
- Configuring VMware
- Configure the VMware broker connection
- VMware Real Time Audio-Video
- Enable Scanner Redirection
- Enable Serial Port Redirection
- Enable Session Collaboration
- Enable Battery State Redirection
- Relative mouse
- Configure Workspace ONE Mode
- Unified Access Gateway
- Configure the VMware integrated printing settings
- Wacom tablet support on ThinOS
- Configuring PCoIP connections using Teradici Remote Workstation card
- Configuring Windows Virtual Desktop
- Log in to Windows Virtual Desktop using Active Directory Federation Services
- Configuring Microsoft Remote Desktop Services
- Configuring the Amazon WorkSpaces broker connection
- Teradici PCoIP licensing
- Configure the Teradici Cloud Access broker connection
- Enable ThinOS to check the server certificate common name
- Bloomberg keyboard support
- Configure the Select Group feature to log in to different brokers
- Configuring Citrix
- Unified Communications optimization with ThinOS
- Configuring third-party authentication settings
- Configure the Imprivata OneSign server
- VDI selection on ThinOS
- Configure the VDI settings on OneSign server
- Configure objects on Imprivata Server
- Use smart card as proximity card
- Enroll a proximity card with Imprivata OneSign
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure Imprivata fingerprint reader for Citrix ICA and PCoIP sessions
- Configure Imprivata fingerprint reader for VMware Blast session
- Configure the Identity Automation
- Identity Automation support matrix
- Enroll a proximity card with Identity Automation on ThinOS
- Use a proximity card for sign-on with Identity Automation on ThinOS
- Use a proximity card to secure the remote session with Identity Automation on ThinOS
- Use a proximity card to tap-over another user session with Identity Automation on ThinOS
- Configuring the thin client local settings
- Configuring the system preferences
- Configure the display settings
- Configuring the peripherals settings
- Configure the keyboard settings
- Configure the mouse settings
- Configure the touchpad settings
- Configure the audio settings
- Configure the serial settings
- Configure the camera device
- Configure the Bluetooth settings
- Secure Digital cards
- Configure the Jabra Xpress headset settings
- Configure the EPOS headset settings
- Configure the HID Fingerprint reader settings
- Configuring the printer settings
- Reset to factory defaults
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Unified Communications software call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.1?
- What should I do if the package installation fails?
- Is Wyse Management Suite 3.1 the only way to manage ThinOS 9.1?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.1?
- Can ThinOS 9.1 be installed on a PCoIP device?
- Does ThinOS 9.1 support zero desktop?
- Does ThinOS 9.1 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.1?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.1?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS?
- Is tls.txt file included in network traces on ThinOS?
- Will ThinOS 9.1 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
NOTE: For Wyse 5070 Thin Client without SFP or RJ45 module, the ENET0 option is selected by default. For
Wyse 5070 thin client with SFP or RJ45 module and Wyse 5470 Thin Client that is connected to Dell WD19 docking
station, select either ENET0 or ENET1 based on your network preference.
b. From the Ethernet Speed drop-down list, select a value for the Ethernet speed. The default value is Auto-Detect. If
your network equipment does not support the automatic negotiation, select any of the following values:
● 10 MB Half-Duplex
● 10 MB Full-Duplex
● 100 MB Half-Duplex
● 100 MB Full-Duplex
● 1000 MB Full-Duplex
NOTE: The 10 MB Full-Duplex value can be selected locally. However, this mode can be negotiated through
Auto-Detect.
c. Click the IPv4 button, and then click Properties to configure the following options:
● Dynamically allocated over DHCP/BOOTP—Select this option to enable your thin client to automatically receive
information from the DHCP server. The network administrator must configure the DHCP server by using DHCP
options to provide information. Any value that is entered locally in the Options tab is replaced by the DHCP value. If
the DHCP server fails to provide replacement values, the locally entered value is used.
● Statically specified IP Address—Select this option to manually enter the IP address, subnet mask, and default
gateway.
○ IP Address—Enter a valid network address in the server environment. The network administrator must provide
this information.
○ Subnet Mask—Enter the value of the subnet mask. A subnet mask is used to gain access to machines on other
subnets. The subnet mask is used to differentiate the location of other IP addresses with two choices—same
subnet or other subnet. If the location is a different subnet, messages that are sent to that address must be
sent through the default gateway. This does not depend on the value that is specified through local configuration
or through DHCP. The network administrator must provide this value.
○ Default Gateway—Use of gateways is optional. Gateways are used to interconnect multiple networks—routing
or delivering IP packets between them. The default gateway is used for accessing the Internet or an intranet with
multiple subnets. If no gateway is specified, the thin client can only address other systems on the same subnet.
Enter the address of the router that connects the thin client to the Internet. The address must exist on the same
subnet as the thin client as defined by the IP address and the subnet mask. If DHCP is used, the address can be
supplied through DHCP.
d. Click the IPv6 button, and on the Properties tab, configure the following options:
NOTE:
The limitation of the dual IPv6 network is that the device cannot automatically determine which connection
to use among the two.
● Select the Dynamically allocated over DHCP/BOOTP option to enable your thin client to automatically receive
information from the DHCP server. The network administrator must configure the DHCP server (using DHCP options)
to provide information. Any value that is entered locally in the Options tab is replaced by the DHCP value. If the
DHCP server fails to provide replacement values, the locally entered value is used.
● Select the Statically specified IP Address option to manually enter the IP address, subnet mask, and default
gateway.
○ IP Address—Enter a valid network address in the server environment. The network administrator must provide
this information.
○ Subnet Prefix Len—Enter the prefix length of the IPv6 subnet.
○ Default gateway—Use of gateways is optional. For more information, see various IPv4-supported options in this
section.
e. Select the Enable the IEEE 802.1x authentication check box, and from the EAP type drop-down list, select TLS,
LEAP, PEAP or FAST.
● TLS—Select this option, and click Properties to configure the Authentication Properties dialog box.
○ Select the Validate Server Certificate check box because it is mandatory to validate your server certificate.
NOTE:
The CA certificate must be installed on the thin client. The server certificate text field supports a
maximum of approximately 255 characters, and supports multiple server names.
○ Select the Connect to these servers check box, and enter the IP address of the server.
○ Click Browse to find and select the client certificate file and the private key file you want.
NOTE: Ensure that you select the PFX file only.
Configuring connectivity 49