Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.1 Administrator’s Guide
- Contents
- Introduction
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS 9.x firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Add ThinOS application packages to the repository
- Upload and push ThinOS 9.x application packages using Groups and Configs on Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Delete ThinOS application packages
- Getting started with ThinOS 9.1
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Modern interactive desktop features
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring connection brokers
- Configuring Citrix
- Configure the Citrix broker setup
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- QUMU Video Optimization Pack for Citrix
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Enable UDP audio in a Citrix session
- Keyboard layout synchronization in VDA
- Cursor pattern in ICA session
- Citrix multiple virtual channels
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configure the device-specific printer driver
- Export Citrix Workspace App logs
- Configure multifarm
- Configure multilogon
- Configuring VMware
- Configure the VMware broker connection
- VMware Real Time Audio-Video
- Enable Scanner Redirection
- Enable Serial Port Redirection
- Enable Session Collaboration
- Enable Battery State Redirection
- Relative mouse
- Configure Workspace ONE Mode
- Unified Access Gateway
- Configure the VMware integrated printing settings
- Wacom tablet support on ThinOS
- Configuring PCoIP connections using Teradici Remote Workstation card
- Configuring Windows Virtual Desktop
- Log in to Windows Virtual Desktop using Active Directory Federation Services
- Configuring Microsoft Remote Desktop Services
- Configuring the Amazon WorkSpaces broker connection
- Teradici PCoIP licensing
- Configure the Teradici Cloud Access broker connection
- Enable ThinOS to check the server certificate common name
- Bloomberg keyboard support
- Configure the Select Group feature to log in to different brokers
- Configuring Citrix
- Unified Communications optimization with ThinOS
- Configuring third-party authentication settings
- Configure the Imprivata OneSign server
- VDI selection on ThinOS
- Configure the VDI settings on OneSign server
- Configure objects on Imprivata Server
- Use smart card as proximity card
- Enroll a proximity card with Imprivata OneSign
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure Imprivata fingerprint reader for Citrix ICA and PCoIP sessions
- Configure Imprivata fingerprint reader for VMware Blast session
- Configure the Identity Automation
- Identity Automation support matrix
- Enroll a proximity card with Identity Automation on ThinOS
- Use a proximity card for sign-on with Identity Automation on ThinOS
- Use a proximity card to secure the remote session with Identity Automation on ThinOS
- Use a proximity card to tap-over another user session with Identity Automation on ThinOS
- Configuring the thin client local settings
- Configuring the system preferences
- Configure the display settings
- Configuring the peripherals settings
- Configure the keyboard settings
- Configure the mouse settings
- Configure the touchpad settings
- Configure the audio settings
- Configure the serial settings
- Configure the camera device
- Configure the Bluetooth settings
- Secure Digital cards
- Configure the Jabra Xpress headset settings
- Configure the EPOS headset settings
- Configure the HID Fingerprint reader settings
- Configuring the printer settings
- Reset to factory defaults
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Unified Communications software call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.1?
- What should I do if the package installation fails?
- Is Wyse Management Suite 3.1 the only way to manage ThinOS 9.1?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.1?
- Can ThinOS 9.1 be installed on a PCoIP device?
- Does ThinOS 9.1 support zero desktop?
- Does ThinOS 9.1 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.1?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.1?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS?
- Is tls.txt file included in network traces on ThinOS?
- Will ThinOS 9.1 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
Register ThinOS devices to Wyse Management Suite
NOTE: DHCP and DNS configurations for Wyse Management Suite work only after you reset the device to factory default
settings.
Register ThinOS devices using Wyse Device Agent
Steps
1. From the desktop menu of the thin client, go to System Setup > Central Configuration.
The Central Configuration window is displayed.
2. Enter the Group Registration Key as configured by your administrator for the wanted group.
3. Select the Enable WMS Advanced Settings check box.
4. In the WMS server field, enter the Wyse Management Server URL.
5. In the Group Registration Key field, enter the group registration key as configured by your Wyse Management Suite
administrator for your group. To verify the setup, click Validate Key. If the key is not validated, verify the group key and
Wyse Management Suite server URL which you have provided. Ensure that ports mentioned are not blocked by the network.
The default ports are 443 and 1883.
NOTE: If the Group Token parameter is not specified, the device is moved to the unmanaged group or quarantine group.
6. Enable or disable CA validation based on your license type. For public cloud, select the Enable CA Validation check box, and
for private cloud, select the Enable CA Validation check box if you have imported certificates from a well-known certificate
authority into your Wyse Management Suite server.
To enable the CA validation option in the private cloud, you must install the same self-signed certificate on the ThinOS
device as well. If you have not installed the self-signed certificate in the ThinOS device, do not select the Enable CA
Validation check box. You can install the certificate to the device by using Wyse Management Suite after registration, and
then enable the CA validation option.
7. Click OK.
The device is registered to Wyse Management Suite.
Register ThinOS devices by using DHCP option tags
About this task
You can register the devices by using the following DHCP option tags:
Table 3. Registering device by using DHCP option tags
Option Tag Description
Name—WMS
Data Type—String
Code—165
Description—WMS Server FQDN
This tag points to the Wyse Management Suite server URL. For example,
wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified
domain name of the server where Wyse Management Suite is installed.
Name—WMS
Data Type—String
Code—166
Description—MQTT
This tag points to the MQTT server URL. This is optional.
Name—CA Validation
Data Type—String
Code—167
You can enable or disable CA validation option if you are registering your
devices with Wyse Management Suite on private cloud.
14 Upgrading the ThinOS firmware