Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.1 Administrator’s Guide
- Contents
- Introduction
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS 9.x firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Add ThinOS application packages to the repository
- Upload and push ThinOS 9.x application packages using Groups and Configs on Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Delete ThinOS application packages
- Getting started with ThinOS 9.1
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Modern interactive desktop features
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring connection brokers
- Configuring Citrix
- Configure the Citrix broker setup
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- QUMU Video Optimization Pack for Citrix
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Enable UDP audio in a Citrix session
- Keyboard layout synchronization in VDA
- Cursor pattern in ICA session
- Citrix multiple virtual channels
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configure the device-specific printer driver
- Export Citrix Workspace App logs
- Configure multifarm
- Configure multilogon
- Configuring VMware
- Configure the VMware broker connection
- VMware Real Time Audio-Video
- Enable Scanner Redirection
- Enable Serial Port Redirection
- Enable Session Collaboration
- Enable Battery State Redirection
- Relative mouse
- Configure Workspace ONE Mode
- Unified Access Gateway
- Configure the VMware integrated printing settings
- Wacom tablet support on ThinOS
- Configuring PCoIP connections using Teradici Remote Workstation card
- Configuring Windows Virtual Desktop
- Log in to Windows Virtual Desktop using Active Directory Federation Services
- Configuring Microsoft Remote Desktop Services
- Configuring the Amazon WorkSpaces broker connection
- Teradici PCoIP licensing
- Configure the Teradici Cloud Access broker connection
- Enable ThinOS to check the server certificate common name
- Bloomberg keyboard support
- Configure the Select Group feature to log in to different brokers
- Configuring Citrix
- Unified Communications optimization with ThinOS
- Configuring third-party authentication settings
- Configure the Imprivata OneSign server
- VDI selection on ThinOS
- Configure the VDI settings on OneSign server
- Configure objects on Imprivata Server
- Use smart card as proximity card
- Enroll a proximity card with Imprivata OneSign
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure Imprivata fingerprint reader for Citrix ICA and PCoIP sessions
- Configure Imprivata fingerprint reader for VMware Blast session
- Configure the Identity Automation
- Identity Automation support matrix
- Enroll a proximity card with Identity Automation on ThinOS
- Use a proximity card for sign-on with Identity Automation on ThinOS
- Use a proximity card to secure the remote session with Identity Automation on ThinOS
- Use a proximity card to tap-over another user session with Identity Automation on ThinOS
- Configuring the thin client local settings
- Configuring the system preferences
- Configure the display settings
- Configuring the peripherals settings
- Configure the keyboard settings
- Configure the mouse settings
- Configure the touchpad settings
- Configure the audio settings
- Configure the serial settings
- Configure the camera device
- Configure the Bluetooth settings
- Secure Digital cards
- Configure the Jabra Xpress headset settings
- Configure the EPOS headset settings
- Configure the HID Fingerprint reader settings
- Configuring the printer settings
- Reset to factory defaults
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Unified Communications software call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.1?
- What should I do if the package installation fails?
- Is Wyse Management Suite 3.1 the only way to manage ThinOS 9.1?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.1?
- Can ThinOS 9.1 be installed on a PCoIP device?
- Does ThinOS 9.1 support zero desktop?
- Does ThinOS 9.1 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.1?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.1?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS?
- Is tls.txt file included in network traces on ThinOS?
- Will ThinOS 9.1 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
Table 1. Firmware images (continued)
Platform ThinOS firmware image
for upgrading from 8.6 to
9.1
ThinOS PCoIP image for
upgrading from 8.6 to 9.1
ThinOS firmware image for
upgrading from 9.x to later
versions
Wyse 5470 All-in-One
Thin Client
X10_wnos PX10_wnos DTOS_version.pkg
Table 2. Package information
Name Description Package installation
Citrix_Workspace_App The package supports Citrix Workspace app
with RTME client integrated.
Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Teradici_PCoIP The package supports the Teradici PCoIP
connection.
Upload the new package using Wyse
Management Suite or Admin Policy Tool.
VMware_Horizon The package supports VMware Blast. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Imprivata_PIE The package supports Imprivata with ProveID
Embedded feature.
Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Cisco_Jabber The package supports Cisco Jabber. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Zoom_Horizon The package supports Zoom Meetings for
VMware Horizon.
Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Zoom_Citrix The package supports Zoom Meetings for Citrix. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Cisco_WebEx_Meetings The package supports Cisco Webex Meetings. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Cisco_WebEx_VDI The package supports Cisco Webex VDI. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Microsoft_WVD The package supports Windows Virtual Desktop. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
Jabra The package supports Jabra headsets. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
EPOS_Connect The package supports EPOS Connect. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
HID_Fingerprint_Reader The package supports HID Fingerprint Reader. Upload the new package using Wyse
Management Suite or Admin Policy Tool.
NOTE: If the package fails to update, or if the thin client does not work after upgrading to the new firmware, remove all
packages and reboot the thin client. Reinstall the package after the reboot.
If the BIOS password is set to the default value or no password is specified, the BIOS Secure Boot option is automatically
enabled after the device is upgraded to ThinOS 9.1. If you want to downgrade to ThinOS 8.6 or ThinOS 9.0 Merlin image, do the
following:
1. Reboot the device and press the F2 key to enter the Dell BIOS setup.
2. Go to Secure Boot > Secure Boot Enable and clear the Secure Boot Enable check box.
3. Go to Security > TPM 2.0/PTT Security and select the clear check box. If this option is not available in BIOS, you can
ignore this step.
NOTE:
Ensure that the BIOS version on Wyse 5070 Thin Client is 1.3.1 or later before you upgrade to ThinOS 9.1. If you upgrade
to ThinOS 9.1 with older BIOS version first and then upgrade to BIOS 1.3.1 or later, the device fails to boot the ThinOS
operating system.
Upgrading the ThinOS firmware 13