Administrator Guide

Verify the Cisco Webex Meetings connection status
This section describes how to verify if Cisco Webex Meeting runs in optimized mode status on your thin client. In Optimized
mode, the Webex Meetings application delivers an optimal performance.
Prerequisites
● Ensure that you have installed the supported version of the Cisco Webex Meetings virtual desktop application on the remote
desktop.
● Ensure that you have installed the correct Cisco WebEx Meetings package on the ThinOS device.
● Ensure that you have referred the Compatibility between the Webex Meetings Desktop App and the Thin Client
Plugin table to configure Webex Meetings optimization mode environment. To access the compatibility table, do the
following:
1. Go to help.webex.com.
2. In the search bar, enter Cisco Webex Meetings Virtual Desktop Software, and press Enter.
3. Click Cisco WebEx Meetings Virtual Desktop Software from the results.
4. Scroll down the page to view the Compatibility between the Webex Meetings Desktop App and the Thin Client
Plugin table.
Steps
1. Connect to a virtual desktop session on ThinOS.
2. Start the Cisco Webex Meetings virtual desktop application.
3. In the Cisco Webex Meetings window, check if Cisco Webex Meetings - VDI is displayed on the upper-left corner of the
screen.
If the Webex Meeting does not run in optimized mode, do either of the following:
● If you are having administrator privileges, go to the Webex Meetings Administration site and ensure that the Enable
meeting client for VDI check box is selected in the Common Site Settings tab.
● If you do not have administrator privileges, edit the registry in VDI as follows:
a. In the system registry of VDI, go to HKEY_CURRENT_USER > SOFTWARE > WebEx > NativeVDI.
b. Create a DWORD entry VDIFeatureEnabled with value 1.
Zoom Meetings for VDI
Zoom Meetings for VDI is the Unified Communications solution offered by Zoom for virtual deployments. It supports enterprise
video conferencing and screen sharing on the virtual desktops. Zoom offloads media processing from the virtual desktop server
to the thin client. All audio and video signals are routed directly between the endpoints. You can use the Zoom application to
make and receive calls in the VDI session.
Zoom Meetings for VDI consists of the following components:
● Zoom VDI Client
● Zoom Media Plug-in
Zoom VDI Client is the host installer that runs on the VDI desktop or server. Zoom Media Plugin is the thin client package that
runs on the thin client.
NOTE: The VDI Client version must not be older than the plug-in version for Zoom optimization to work on ThinOS.
Table 39. Supported environment
Component Supported platforms/supported versions
Thin Client
● Wyse 5470 Thin Client
● Wyse 5470 All-in-One Thin Client
● Wyse 5070 Thin Client
● Wyse 3040 Thin Client
Connection Broker agent for the
hosted virtual desktops
● Citrix Virtual Desktops
● VMware Horizon published desktop
Unified Communications optimization with ThinOS 125