Administrator Guide
Table Of Contents
- Dell Wyse ThinOS Version 9.1 Administrator’s Guide
- Contents
- Introduction
- Upgrading the ThinOS firmware
- Register ThinOS devices to Wyse Management Suite
- Download the ThinOS firmware, BIOS, and application packages
- Add ThinOS 9.x firmware to the repository
- Upgrade ThinOS 8.6 to ThinOS 9.x
- Upgrade ThinOS 9.x to later versions using Wyse Management Suite
- Upgrade ThinOS 9.x to later versions using Admin Policy Tool
- Add ThinOS application packages to the repository
- Upload and push ThinOS 9.x application packages using Groups and Configs on Wyse Management Suite
- Upload and install ThinOS 9.x application packages using Admin Policy Tool
- Firmware installation using Dell Wyse USB Imaging Tool
- Upgrade BIOS
- Edit BIOS settings
- Delete ThinOS application packages
- Getting started with ThinOS 9.1
- End User License Agreement
- Configure ThinOS using First Boot Wizard
- Configure account privileges for ThinOS
- Connect to a remote server
- Connecting a display
- Connecting a printer
- Desktop overview
- Modern interactive desktop features
- Classic desktop features
- Configuring thin client settings and connection broker settings
- Configure ThinOS using Admin Policy Tool
- Locking the thin client
- Shut down and restart
- Battery information
- Login dialog box features
- View the system information
- Sleep mode
- Import certificates to ThinOS from Admin Policy Tool or Wyse Management Suite
- ThinOS system variables
- Configuring the global connection settings
- Configuring connectivity
- Configuring connection brokers
- Configuring Citrix
- Configure the Citrix broker setup
- Citrix ADC
- Citrix Cloud services
- Automatically configure using DNS for email discovery
- Citrix HDX Adaptive transport (EDT)
- HDX Adaptive Display V2
- Browser Content Redirection
- HTML5 Video Redirection
- Windows Media Redirection
- QUMU Video Optimization Pack for Citrix
- Citrix Self-Service Password Reset
- Citrix SuperCodec
- Anonymous logon
- Enable UDP audio in a Citrix session
- Keyboard layout synchronization in VDA
- Cursor pattern in ICA session
- Citrix multiple virtual channels
- Configure the Citrix session properties
- Using multiple displays in a Citrix session
- USB Printer Redirection
- Configure the Citrix UPD printer
- Configure the device-specific printer driver
- Export Citrix Workspace App logs
- Configure multifarm
- Configure multilogon
- Configuring VMware
- Configure the VMware broker connection
- VMware Real Time Audio-Video
- Enable Scanner Redirection
- Enable Serial Port Redirection
- Enable Session Collaboration
- Enable Battery State Redirection
- Relative mouse
- Configure Workspace ONE Mode
- Unified Access Gateway
- Configure the VMware integrated printing settings
- Wacom tablet support on ThinOS
- Configuring PCoIP connections using Teradici Remote Workstation card
- Configuring Windows Virtual Desktop
- Log in to Windows Virtual Desktop using Active Directory Federation Services
- Configuring Microsoft Remote Desktop Services
- Configuring the Amazon WorkSpaces broker connection
- Teradici PCoIP licensing
- Configure the Teradici Cloud Access broker connection
- Enable ThinOS to check the server certificate common name
- Bloomberg keyboard support
- Configure the Select Group feature to log in to different brokers
- Configuring Citrix
- Unified Communications optimization with ThinOS
- Configuring third-party authentication settings
- Configure the Imprivata OneSign server
- VDI selection on ThinOS
- Configure the VDI settings on OneSign server
- Configure objects on Imprivata Server
- Use smart card as proximity card
- Enroll a proximity card with Imprivata OneSign
- Imprivata Bio-metric Single Sign-On
- Grace period to skip second authentication factor
- Imprivata OneSign ProveID Embedded
- Configure Imprivata fingerprint reader for Citrix ICA and PCoIP sessions
- Configure Imprivata fingerprint reader for VMware Blast session
- Configure the Identity Automation
- Identity Automation support matrix
- Enroll a proximity card with Identity Automation on ThinOS
- Use a proximity card for sign-on with Identity Automation on ThinOS
- Use a proximity card to secure the remote session with Identity Automation on ThinOS
- Use a proximity card to tap-over another user session with Identity Automation on ThinOS
- Configuring the thin client local settings
- Configuring the system preferences
- Configure the display settings
- Configuring the peripherals settings
- Configure the keyboard settings
- Configure the mouse settings
- Configure the touchpad settings
- Configure the audio settings
- Configure the serial settings
- Configure the camera device
- Configure the Bluetooth settings
- Secure Digital cards
- Configure the Jabra Xpress headset settings
- Configure the EPOS headset settings
- Configure the HID Fingerprint reader settings
- Configuring the printer settings
- Reset to factory defaults
- Using the system tools
- Using Wyse Management Suite
- Functional areas of Wyse Management Suite console
- Managing groups and configurations
- Edit the ThinOS 9.x policy settings
- Managing devices
- Managing Jobs
- Managing rules
- Managing Events
- Managing users
- Portal administration
- Troubleshooting your thin client
- Capture an HTTP log using ThinOS
- System crashes, freezes or restarts abruptly
- Broker agent login failure
- Citrix desktop and application crashes abruptly
- Unified Communications software call failure
- Request a log file using Wyse Management Suite
- View audit logs using Wyse Management Suite
- System log and trace information
- Upgrade or conversion troubleshooting and logs
- How to debug with new support beyond ThinOS 8?
- How to debug with same support in ThinOS 8?
- Common log files and locations
- Frequently Asked Questions
- ThinOS-related questions
- How do I upgrade from ThinOS 8.6 to 9.1?
- What should I do if the package installation fails?
- Is Wyse Management Suite 3.1 the only way to manage ThinOS 9.1?
- Is USB Imaging Tool method a possible option for upgrading to ThinOS 9.1?
- Can ThinOS 9.1 be installed on a PCoIP device?
- Does ThinOS 9.1 support zero desktop?
- Does ThinOS 9.1 support ThinOS configurations using INI files?
- iPhone cannot be redirected to the Citrix Desktop session
- Android smartphone is not displayed in the session when redirected or mapped
- Does Citrix Workspace app replace Citrix Receiver on ThinOS?
- What is Workspace mode on ThinOS 9.1?
- Can I enable Flash content to be rendered using a local Flash Player on ThinOS 9.1?
- How do I verify if HDX Enlightened Data Transport Protocol is active?
- How do I check if HTML5 Video Redirection is working?
- How do I check if QUMU Multimedia URL Redirection is working?
- How do I check if Windows Media Redirection is working?
- Is persistent logging supported in ThinOS?
- Is tls.txt file included in network traces on ThinOS?
- Will ThinOS 9.1 device reboot automatically when the system crashes?
- Wyse Management Suite-related questions
- ThinOS-related questions
● Cisco JVDI Agent 12.9.2
● Cisco Jabber application 12.9.2
2. On the virtual desktop, install Cisco JVDI Agent. Double-click the file and follow the installation wizard steps.
3. On the virtual desktop, install Cisco Jabber.
For information about the installation procedure, see the installation guide at www.cisco.com.
4. Update the ThinOS firmware, and install the JVDI package on the ThinOS client using Wyse Management Suite.
NOTE: If ThinOS running Cisco Jabber (JVDI) fails to register with Cisco Unified Communications Manager, add the
DNS servers and DNS domains that are used by the Citrix host and the Cisco Unified Communications Manager servers
to ThinOS. You can either specify the domain name and server IP on the General tab in Network Setup, or add the
DNS server and domain value to the DHCP server by providing the IP address information to the ThinOS client. For
issues related to Cisco Unified Communications, contact Cisco support.
5. Log in to the Citrix virtual desktop, and sign in to Cisco Jabber using your user credentials.
When you log in for the first time, do the following:
a. On the Cisco Jabber interface, click Advanced Settings.
b. Select your account type as Cisco Communications Manager 9 or later.
c. Enter the login server address.
NOTE: If the Use my computer for calls option is selected, the Cisco Jabber is automatically registered with Cisco
Unified Communications Manager. This option enables Jabber to work as a Softphone, and use the microphone or
speaker that is connected to the thin client for phone calls.
Using Cisco Jabber
Use the Cisco Jabber application to perform the following tasks:
● Start an audio call
● Answer the call
● Hold or resume the call
● Stop the video
● Mute or unmute the audio
● Turn on or turn off the self-view
● Enter or exit the full screen
● Merge the calls
● Audio conferencing
● Transfer the call
● Play voice mail
● Forward the call to voicemail
● Forward the call to another number
● Forward voice messages directly
● Use the Device Selector menu to switch between headsets
● Use the Device Selector menu to switch between cameras
● Set up secure phone capabilities
● Answer the call on multiple phone devices (Shared Line feature)
NOTE: It is recommended that you reduce the video resolution to 640 x 360p with 30fps on the Wyse 3040 Thin Client.
NOTE: Video call/meeting and share screen features are not supported on Wyse 3040 Thin Clients due to client resource
limitations.
For information about troubleshooting your Cisco Jabber, see the Deployment and Installation Guide for Cisco Jabber Softphone
for VDI at www.cisco.com.
For information about Cisco Jabber-related issues, see the Release notes for Cisco Jabber Softphone for VDI document at
www.cisco.com.
For information about accessories for headsets and speakers, see the Unified Communications Endpoint and Client Accessories
article at www.cisco.com.
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Unified Communications optimization with ThinOS