Users Guide Dell Wyse Cloud Connect ® Issue: 022414 PN: 883961-01 Rev.
Copyright Notices © 2014, Dell Inc. All Rights Reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission. End User License Agreement (“License”) The license at http://www.dell.
back side of the notebook computer. To maintain compliance with FCC RF exposure compliance requirements, avoid direct contact to the transmitting antenna during transmitting. Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. According to FCC 15.407(e), the device is intended to operate in the frequency band of 5.15GHz to 5.25GHz under all conditions of normal operation.
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Contents 1 Welcome to Cloud Connect 1 About this Guide 2 Finding the Information You Need in this Guide Dell Technical Support 2 Dell Online Community 2 2 2 Getting Started 3 Step 1: Connect and Power On 3 Step 2: Set Up Your Input Devices and Accept the License Agreement Step 3: Set Up Wi-Fi and Select the Time Zone 5 Step 4: Set Up Cloud Client Manager (CCM) 5 3 5 Tapping Into Your Cloud 7 Using Your Apps 7 Learning About Major Features (An Overview of Cloud Connect Features) A Administration and
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1 Welcome to Cloud Connect Designed to promote bring-your-own-device (BYOD) environments, Dell Wyse Cloud Connect allows you to securely access and share work and personal files, presentations, applications, and other content from your business or your home.
2 Chapter 1 About this Guide This guide is intended for Cloud Connect users. It provides IT administrators and end users the necessary information and detailed procedures for using Cloud Connect. Finding the Information You Need in this Guide You can use either the Search window or Find toolbar to locate a word, series of words, or partial word in an active PDF document. For detailed information on using these features, refer to the Help in your PDF reader.
2 Getting Started IMPORTANT - BEFORE YOU BEGIN: The initial release of Cloud Connect is designed to work in coordination with Dell Wyse Cloud Client Manager in a corporate environment. Be sure CCM is set up and ready for Cloud Connect devices before starting the Cloud Connect setup. For essential steps to help administrators quickly understand and set up a CCM environment for Cloud Connect devices, see "Quick Setup: Get Your Devices Under CCM Management.
4 Chapter 2 IMPORTANT: • Be sure you have read all safety guidelines and features (provided with your Cloud Connect) before setting up and operating Cloud Connect. • A Bluetooth keyboard and a Bluetooth mouse are recommended. • Use the on-screen button to power off your Cloud Connect. 1. Unpack your product box containing the following items: • Cloud Connect device • Micro USB to Standard USB 2.0 cable • HDMI extension cable 2.
Getting Started 5 Step 2: Set Up Your Input Devices and Accept the License Agreement 1. Activate your Bluetooth keyboard and mouse in connect mode, press the Bluetooth pairing button, and then follow the on-screen steps to complete the Bluetooth setup for your Bluetooth keyboard and mouse. IMPORTANT: Use your keyboard arrow keys to select the OK button when pairing your mouse. 2. Once your input devices are set up, you can accept the license agreement.
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3 Tapping Into Your Cloud Once your Cloud Connect is up and running, you can start: • "Using Your Apps" • "Learning About Major Features (An Overview of Cloud Connect Features)" Using Your Apps Home Screen 1. From your Home screen, click on the Apps icon in the top right corner of the screen. 2. Click the App you want to launch and use it (for details on App usage, see your App vendor documentation). TIP: You can add Apps to your Home screen by clicking and holding the App.
8 Chapter 3 Learning About Major Features (An Overview of Cloud Connect Features) The Cloud Connect screens allows you to view and manage your favorite Apps and configure your desktop settings. TIP: To scroll through the Home screen pages, simply click-and-hold the Home screen while moving the mouse left or right.
Tapping Into Your Cloud · · · · 9 Settings to view, select, and configure all available settings for your device. Time Setup to configure your date and time information. Wi-Fi to select and configure your Wi-Fi connections as described in "Step 3: Set Up Wi-Fi and Select the Time Zone." Bluetooth to configure your Bluetooth settings.
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A Administration and Troubleshooting Use the information in this appendix for troubleshooting: • "Additional Details for MHL Use" • "Resetting to Factory Defaults" • "Updating Firmware and Apps" · "Updating Firmware" · "Updating Apps" • "Tested Peripherals" • "Known Issues and Workarounds" Additional Details for MHL Use IMPORTANT: MHL RCP support is limited (not all TV remote controls are compatible with Cloud Connect).
12 Appendix A Resetting to Factory Defaults Open Mode Use the Factory Data Reset feature (Settings > Backup & Reset > Factory Data Reset). IMPORTANT: You cannot perform a local reset on a locked device. As a workaround, a CCM administrator can use the Number of Failed Attempts Before Wipe option and enter the wrong password until the device resets (see Android policy settings in the CCM documentation).
Administration and Troubleshooting 13 Tested Peripherals Table 1 Tested Peripherals Device Category Models Headset • • Jabra Motion UC Jabra Supreme UC Series Keyboard • • • Dell Branded Chicony BT KB - Model No: KT-1282 Dell USB KB - Model No: KB212-B Logitech Bluetooth Keyboard - K810 Monitor • • • • • • Asus - Vh242 Dell - S2330M Samsung - S24C770T Dell 20 Touch monitor - E20 Dell Touch Monitor - E2014T Dell 23 Touch monitor - P23 Dell Touch Monitor - P2314T Dell 27 Touch monitor - P27 Dell T
14 Appendix A Known Issues and Workarounds Use the following guidelines. Topic: Resize App Limitation The Resize App on a touch monitor impairs the touch capability. NOTE: The Resize App enables user to compensate for over scanning issues when connecting to large monitors such as TVs. Workaround: Use Bluetooth keyboard and mouse or avoid resizing touch monitors. Topic: Resize App Limitation Display settings are not persistent after a Cloud Connect power cycle (reboot).
Administration and Troubleshooting 15 Topic: Applications that Do Not Install Applications that declare touch, mic, and landscape orientation in Google Play will not install on Cloud Client. Workaround: None at this time. Topic: Bluetooth Error Message While Pairing During the Bluetooth keyboard and mouse setup, an error message may display. Workaround: Re-do the Bluetooth scan and pair setup procedures as described in "Step 2: Set Up Your Input Devices and Accept the License Agreement.
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B Quick Setup: Get Your Devices Under CCM Management IMPORTANT: This appendix is intended for first-time administrators of Dell Wyse Cloud Client Manager (CCM) for use with Wyse Cloud Connect devices. It provides information and essential steps to help administrators quickly understand and set up a CCM environment for Cloud Connect devices.
18 Appendix B Essential Steps This section provides an overview of the essential steps required to quickly get your Cloud Connect devices under CCM management. TIP: After you complete these steps, you will have your devices under basic management. For full details on using the power of CCM features for advanced management (for example, using policies to manage at many different levels), see the CCM documentation.
Quick Setup: Get Your Devices Under CCM Management 19 Step 2: Add Cloud Connect Users to CCM and Invite Them to Register 1. Click the Users tab. On the Users page of the Administrator Console, click the Add Mobile User button to open the New Mobile User page. 2. Use the following guidelines to configure the settings (you can ignore the Email Configuration tab at this time). Be sure to click Save when you are finished configuring a User.
20 Appendix B 3. Once Users have been added to the system, they can register their Cloud Connect device. Email invitations can be sent to users providing the instructions to register their device. On the Users page of the Administrator Console, select the check box next to the name of the User you want, and then click Invite Users to open and use the Invite Users Email wizard to send Users information about how to register their devices.
Quick Setup: Get Your Devices Under CCM Management 21 Step 3: (Recommended) Verify Cloud Connect Connectivity to CCM for Real-Time Commands After Cloud Connect users have set up and registered their Cloud Connect with CCM as described in "Getting Started," you can use CCM to verify connectivity for real-time commands. 1. Click the Devices tab.
Users Guide Dell® Wyse Cloud Connect® Issue: 022414 Written and published by: Dell Inc.
