Owner's Manual

the connection fails the second time you try to connect and any time thereafter until a connection is
successful.
918 The area where you are trying to connect does not have any EVDO or 1xRTT coverage (including
Roaming 1x coverage).
919 The card is configured to connect to the network without a paid plan, but you are in a roaming
coverage which will not support this configuration. Return to your Home network area to activate the
card.
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Getting Help
If the troubleshooting procedures in this document do not resolve the problem, please contact your carrier or visit Dell Technical
Support as follows:
Activation Call Dell's toll-free activation service at 1-800-228-6303.
Connection Support For billing and account support for your mobile broadband service, please contact Verizon at 1-800-
786-8419. You may be asked to provide some information on your mobile broadband card. For
instructions on how to access this information,
click here.
Software/Hardware
Support
For Dell Mobile Broadband Card or Utility support, check
http://support.dell.com for the latest updates
and information. In addition, Dell Technical Support can be contacted at 1-800-624-9896.
Please read all
restrictions and disclaimers.
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