Owner's Manual
wireless client computer.
My wireless connection is slower than expected.
• Be sure that you follow all of the steps for connecting to a network (see
Connecting to a Basic Network or Creating an
Ad Hoc Network Using Windows WZC, Connecting to a Basic Network or Creating an Ad Hoc Network Using Wireless
Network Wizard, Connecting to an Advanced Network Using Windows WZC, or Connecting to an Advanced Network or
Creating an Ad Hoc Network Using DW WLAN Card Utility).
• Verify that your wireless router/AP is functioning correctly and that the settings for your network connection profile
exactly match the settings on your wireless router/AP.
• Move your computer closer to the wireless router/AP.
• Check the Link Status tab of the utility to see if excessive noise exists. If there is excessive noise, change the channel
on the wireless router/AP to channel 1 and retest. If the problem persists, change the channel to channel 11 and retest.
If the problem persists, change the channel to channel 6 and retest.
The name of my wireless network is not in the list of available networks.
• Verify that your wireless router/AP is functioning correctly.
• Check the SSID (network name) of the wireless network and verify that the wireless router/AP is set to broadcast the
SSID.
• Check the Link Status tab of the utility to see if excessive noise exists. If there is excessive noise, change the channel
on the wireless router/AP to channel 1 and retest. If the problem persists, change the channel to channel 11 and retest.
If the problem persists, change the channel to channel 6 and retest.
• Move your computer closer to the wireless router/AP.
• If your wireless network is nonbroadcasting, the network name is not listed until after you create a network profile for
the network.
The computers seem to be communicating, but they are not shown in Network and Sharing Center.
• Verify that File and Printer Sharing is enabled on all the computers on your network.
1. In Control Panel (Classic View), open Network Connections.
2. In Network Connections, right-click Wireless Network Connection, and then click Properties.
3. In Network Connection Properties on the General tab under This connection uses the following
items, verify that the File and Printer Sharing for Microsoft Networks check box is selected. If this item
is not present, click Install. In Select Network Component Type, click Service, and then click Add. In
Select Network Service, select File and Printer Sharing for Microsoft Networks, and then click OK.
Data transfer is sometimes very slow.
• Microwave ovens and some cordless phones operate at the same radio frequency as the DW WLAN Card. When the
microwave oven or cordless phone is in use, it interferes with the wireless network. It is recommended that you keep
your computer at least 20 feet away from your microwave oven and any cordless telephone that operates at a
frequency of 2.4 GHz.
• Try changing the channel on the wireless router/AP to channel 1 and retest. If the problem persists, change the channel
to channel 11 and retest. If the problem persists, change the channel to channel 6 and retest.
Data transfer is always very slow.