Users Guide

Table Of Contents
945| Voice and Video Dell Networking W-Series ArubaOS 6.5.x| User Guide
l Viewing Call Quality for Lync/Skype for Business Calls on page 945
l Viewing Lync/Skype for Business Call Trace Buffer on page 945
Viewing the list of Lync/Skype for Business Clients
Use the following command to display details of clients that are actively using Lync/Skype for Business. An
entry is created for clients that have actively participated in voice, video, desktop-sharing, or file-sharing
sessions.
(host) #show ucc client-info app skype4b
Viewing Call Detail Record for Lync/Skype for Business Calls
Use the following command to view the Call Detail Record for Lync/Skype for Business calls on the controller.
This command displays the last 512 call records for all the controller platforms.
(host) #show ucc call-info cdrs app skype4b
Viewing Call Quality for Lync/Skype for Business Calls
Use the following command to view the call quality information for Lync/Skype for Business voice and video
calls.
(host) #show ucc call-info cdrs detail
Viewing Lync/Skype for Business Call Trace Buffer
Use the following command to display the Lync/Skype for Business message trace buffer for the first 256
events. Events such as establishing voice, video, desktop sharing, and file transfer are recorded.
(host) #show ucc trace-buffer skype4b
Troubleshooting Lync/Skype for Business ALG Issues
The following sections describe the CLI commands to troubleshoot Lync/Skype for Business ALG issues.
Enabling Lync/Skype for Business ALG Debug Logs
Lync/Skype for Business ALG related debug logs are available under logs. Use the following command to
enable this:
(host) (config) #logging level debugging user process stm subcat voice
Viewing Lync/Skype for Business ALG Debug Logs
To view the Lync/Skype for Business ALG debug logs, use the following command:
(host) (config) #show log user all
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| vm_lync_create_call: mac(1c:ab:a7:2d:75:6b) num_
sessions(0) curr_session(0x1064f144)
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| VM: vm_lync_create_call:1001 LYNC INFO: Headers
are 2b00b11f-71e3-40a5-a1bf-386dc9d49eb6 sip:user@lyncqa.com sip:user1@lyncqa.com
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| vm_lync_update_session_sdp:1869 -- vc
(1c:ab:a7:2d:75:6b)
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| VM: vm_lync_update_session_sdp:1961 LYNC INFO:
copied 1 staus to call_info
Jul 18 15:33:09 :503162: <DBUG> |stm| |voice| VM: vm_lync_update_session_sdp 1963: Tx params
changed
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| vm_lync_update_session_sdp:1869 -- vc
(1c:ab:a7:2d:75:6b)