Users Guide

Data Description
Uplink status Shows if the link connected failed. If the link is connected, the Uplink
status also displays the name of the interface.
IP Information If the AP has successfully received an IP address, this data row will show
the AP’s IP address, subnet mask, and gateway IP address.
Gateway Connectivity If successful, this item also shows the percentage of packet loss for data
received from the gateway.
TPM Certificates If successful, the AP has a Trusted Platform Module (TPM) certificate.
Master Connectivity Shows if the AP was able to connect to the master controller. This item
also shows the IP address to which the AP attempted to connect, and, if
the AP did connect successfully, the link used to connect to that
controller.
LMS Connectivity Shows if the AP was able to connect to a local controller. This item also
shows the IP address to which the AP attempted to connect, and, if the
AP did connect successfully, the link used to connect to that controller.
Table 149: RAP Console Connectivity Tab Information
The top of the Connectivity tab has a Refresh link that allows users to refresh the data on their screen.
Additional information at the bottom of this tab shows the date, time, and reason the remote AP last
rebooted. The Reboot RAP Now button reboots the remote AP.
Remote AP Diagnostics
Use the Diagnostics tab to view log files, or run diagnostic tests that can help the IT department troubleshoot
errors. Use the Reboot AP Now button at the bottom of the Diagnostic window to reboot the remote AP.
To run a diagnostic test on a remote AP:
1. Access the RAP console, and click the Diagnostics tab.
2. Click the Test drop-down list and select Ping, Traceroute, NSLookup, or Throughput.
The ping and traceroute tests require that you enter a network destination in the form of an IP address or
fully-qualified domain name, and select either bridge or tunnel mode for the test. The NSLookup
diagnostic test requires that you enter a destination only. The throughput test checks the throughput of the
link between the AP and the controller, and does not require any additional test configuration settings.
3. Click OK to start the test. The results of the test will appear in the Diagnostics window.
To display log files in a separate browser window, click the logs drop-down list at the upper right corner of the
Diagnostics window, and select any of the log file name. The type of log files available will vary, depending
upon your remote AP configuration.
Enabling Remote AP Advanced Configuration Options
This section describes the following features designed to enhance your remote AP configuration:
l Understanding Remote AP Modes of Operation on page 693
l Working in Fallback Mode on page 695
l Specifying the DNS Controller Setting on page 703
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