Manualshelf

Users Guide

ManualsBrandsDell ManualsAccess PlatformsW-Series Controller AOS
1031103210331034103510361037103810391040
Table Of Contents
ClearPass Guest Troubleshooting Steps
ClearPass Guest includes AirGroup-related events in the application log files. You can configure logging levels to
provide debugging information.
To show debugging information in event logs:
1. In ClearPass Guest, go to Administration > AirGroup Services and click the Configure AirGroup
Services command link. The Configure AirGroup Services form opens.
2. In the AirGroup Logging drop-down list, select either Debug—log debug information or Trace—log all
debug information. When one of these options is selected, debugging information is provided in the
events log.
3. Click Save Configuration.
For up-to-date information, see the ClearPass Guest Deployment Guide.
ClearPass Policy Manager Troubleshooting Steps
Monitoring and reporting services in ClearPass Policy Manager provide insight into system events and
performance.
To show incoming AirGroup requests from the controller:
1. In ClearPass Policy Manager, navigate to Monitoring > Live Monitoring > Access Tracker. The Access
Tracker list view opens.
2. Click an event’s row to view details. The Summary tab of the Request Details view opens. Additional
details may be viewed on the Input, Output, or Alerts tabs, or you can click Show Logs to view logging
details.
For up-to-date information, see the ClearPass Policy Manager User Guide.
Log Messages
Display AirGroup logs by issuing the following commands in the controller CLI:
l show log all
l show log system all
l show log user all
l show log user-debug all
The log debug messages for the mDNS process are not enabled by default. To enable specific logging levels, use
the following CLI commands in configuration mode:
To enable high level mDNS debug messages:
(host)(config) #logging level debugging system process mdns
To enable mDNS packet processing messages:
(host)(config) #logging level debugging system process mdns subcat messages
To enable mDNS CLI configuration messages:
(host)(config) #logging level debugging system process mdns subcat configuration
To enable mDNS Auth and CPPM user messages:
(host)(config) #logging level debugging user process mdns
Show Commands
Use the following show commands to view AirGroup configuration data and statistics in the controller:
Dell Networking W-Series ArubaOS 6.5.x | User Guide AirGroup |
1031