Users Guide

994 | Voice and Video Dell Networking W-Series ArubaOS 6.4.x| User Guide
n Call Volume – This graph displays the total number of calls made based on the UCC application type.
For example, SIP, Lync, SCCP, H.323, NOE, SVP, VOCERA, and FaceTime.
n Call Quality – This graph displays the AP-to-Client call quality under the WLAN tab and the end-to-end
quality including wired and wireless legs of the call under the End-to-End tab. The number of UCC calls
are categorized by the following call quality:
n Good
n Fair
n Poor
n Not Available: Under WLAN tab, short duration voice calls (less than 60 seconds), video calls, and
file-transfer session are categorized as Not Available. Under End-to-End tab, short duration voice
calls (less than 60 seconds), video calls, file-transfer, and desktop-sharing sessions are categorized as
Not Available.
When VoIP calls are prioritized using media classification, the End-to-End call quality is not available.
n Call Quality vs. Client Health - This graph displays the co-relation between the VoIP call quality and
the VoIP client health of every UCC call. This graph displays the UCC score under the WLAN tab and MOS
under the End-to-End tab.
When VoIP calls are prioritized using media classification, the End-to-End call quality is not available.
n Calls Per Device Type – This graph displays the calls made per device type. For example, Windows 7,
Mac OS X, iPhone, or Android.
n Roaming – Roaming status of UCC clients. The status can be:
n No – Number of calls where the client did not roam to a new AP.
n Yes - Number of calls where the client has roamed to a new AP.
n QoS Correction – If the DSCP value of the Real-time Transport Protocol (RTP)packets sent by the client
differs from the WMM-DSCP configured in the corresponding SSID profile definition, the controller
corrects this value as per the SSID profile definition and classifies the call as QoS corrected. This graph
displays the number of UCC calls where the controller has corrected the WMM-DSCP value for such calls.
The QoS correction is categorized as:
n No – No WMM-DSCP value correction.
n Yes – WMM-DSCP value corrected by the controller.
n Not Available – WLAN short duration voice calls (less than 60 seconds), video calls, and file-transfer
session are categorized as Not Available.
Details View
To display an aggregated list of all the UCC call data metrics in the controller, navigate to the Dashboard > UCC
page of the WebUI and click any of the following hyperlinks:
n Call Volume Details
n Call Quality Details
n Client Health Details
n Device Details
n Roaming Details
n QoS Details