Concept Guide

Description
Code
Description Details Corrective Actions
100104 Unsupported 802.11 rate The W-IAP cannot allow this
client to associate because
it does not support the
802.11 rate requested by
this client.
Check the configuration on the W-
IAP to see if the desired rate can
be supported; if not, consider
replacing the W-IAP with another
model that can support the rate.
100105 Maximum capacity reached
on W-IAP
The W-IAP has reached
maximum capacity and
cannot accommodate any
more clients.
Consider expanding capacity by
installing additional W-IAPs or
balance load by relocating W-IAPs.
100206 Invalid MAC Address The W-IAP cannot
authenticate this client
because its MAC address is
not valid.
This condition may be indicative of
a misbehaving client. Try to locate
the client device and check its
hardware and software.
100307 Client blocked due to
repeated authentication
failures
The W-IAP is temporarily
blocking the 802.1X
authentication request from
this client because the
credentials provided have
been rejected by the
RADIUS server too many
times.
Identify the client and check its
802.1X credentials.
100308 RADIUS server connection
failure
The W-IAP cannot
authenticate this client
using 802.1X because the
RADIUS server did not
respond to the
authentication request. If
the W-IAP is using the
internal RADIUS server, it is
recommend to check the
related configuration as
well as the installed
certificate and passphrase.
If the W-IAP is using the internal
RADIUS server, it is recommended
that you check the related
configuration as well as the
installed certificate and
passphrase.
If the W-IAP is using an external
RADIUS server, check if there are
any issues with the RADIUS server
and try connecting again.
100309 RADIUS server
authentication failure
The W-IAP cannot
authenticate this client
using 802.1X, because the
RADIUS server rejected the
authentication credentials
(for example, password)
provided by the client.
Ascertain the correct
authentication credentials and log
in again.
Table 16: Alerts List
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