Amigopod Demo Guide for Aruba Partners How to demo the Aruba Visitor Management Solution Revision 1.1 March 2011 © 2011 by Aruba Networks Inc. All rights reserved. All computer programs referred to in this document contain the confidential and intellectual property of Aruba Networks Inc. A released version of this document can be obtained upon request from Aruba Networks document control.
Table of Contents 1.0 Overview ............................................................................................................ 3 2.0 Web Based Customer Demo .............................................................................. 4 Getting Started ..................................................................................................... 4 Receptionist and Front Desk: ................................................................................ 5 Operations ..........
1.0 OVERVIEW Aruba Networks Amigopod visitor management solution provides customers with the most intuitive and flexible way to manage external visitors and employee owned devices on an Aruba wireless network. Visitor accounts and device profiles created and managed through Amigopod are linked directly to security policies configured in the Aruba controller.
2.0 WEB BASED CUSTOMER DEMO GETTING STARTED Open up a standard web browser and connect to: http://demo.amigopod.com There are a series of pre‐configured Amigopod operator accounts which can be used to represent a typical enterprise deployment. Depending on the customer you may choose to focus on one or more of these scenarios; however the overall message should be one of simplicity and flexibility.
RECEPTIONIST AND FRONT DESK This Amigopod operator profile is intended to demonstrate the typical operation by a receptionist, front desk/lobby security officer or secretary performing basic visitor management as part of their day to day duties. 1. Log into the Amigopod demo site using the following: Username ‐ reception Password ‐ amigopod 2. You should see that the software takes the operator directly to the create visitor account screen.
4. If you click on 'List Accounts' you see that the receptionist has the ability to modify basic parameters over the visitor accounts on the system such as changing an expiry date or resetting a password. Note that it is restricted to only the type of visitor accounts they are able to manage, in this case 'Guest'. The Amigopod visitor profile for Receptionist and the front desk provides a simple and intuitive interface for non‐technical users to perform basic visitor management tasks.
OPERATIONS The Amigopod operator profile is intended to demonstrate the typical operation by an Operations Manager or HR staff member performing more advanced administrative and reporting duties over visitors to the company. 1. Log into the Amigopod demo site using the following: Username ‐ operations Password ‐ amigopod 2.
In this profile, Operations Managers are also able to view and export detailed reports about visitor usage, bandwidth consumption, and total time connected. Click on the 'Reporting Manager' link on the left hand menu to see a list of available reports. 4. Operators in this profile have access to do a variety of advanced visitor management features such as importing and exporting of user accounts. Aruba Networks Inc. – Confidential.
MARKETING AND EVENTS This Amigopod profile is intended to demonstrate the typical operation by a Marketing or Events coordinator. It allows for the pre generation of accounts for conferences and seminars, control over customer facing pages and content as well as full access to operate credit card billing, invoicing and reporting. 1. Log into the Amigopod demo site using the following: Username ‐ events Password ‐ amigopod 2.
4. The marketing department may also want to set up visitor self‐registration for a seminar series or a conference. In Hotspot Manager, all aspects of setting up either free, or credit card based visitor access can be configured. The wizard will take you through the various options. Aruba Networks Inc. – Confidential. Further distribution prohibited without prior written consent from Aruba Networks.
ADMINISTRATOR All of the previous demo profiles are aimed at the non‐technical operators of Amigopod. The IT administrators also have a simple interface to allow the configuration and integration with existing Aruba Mobility Controllers and defined security policies. There are 2 main sections used for configuration by the IT administrator.
3. By clicking on 'Network Access Servers' you can see where you define all Aruba Mobility Controllers. 4. By clicking on 'User Roles' you can see the various visitor roles which are defined. By configuring Radius attributes, visitor accounts created with a specific Role will correspond to security policy on the Aruba MC and allow visitors the correct network access. 5.
6. You can also host one or more customizable captive portal pages on Amigopod. From the Radius Services menu, click on Web Logins. Click on the pre‐configured login page for Aruba Networks. You can use any installed 'Skin' as the base look and feel, but also add custom headers, footers and a login message. The second section for IT administrators is found by clicking on the 'Administrator' link in the left hand menu.
3. If you click on 'List Available Plugins' from the Administrator menu, you will see a list of all of the individual plugins that make up the Amigopod solution. Most plugins have some configuration options available and others simply provide a specific feature. Skin plugins control the look and feel of the application and you can have multiple skin plugins installed for multi‐profile customers.
From here you can view the pre‐configured operator profiles and operator logins that you have been using to run through the online demo. Click on Manage Operator Profiles to see the list. 5. If you click to edit the Receptionist and Front Desk profile you can see all of the options available to control access to the application. This includes access to the various plugins, but also what types of guest accounts these operators can manage.
6. If you click on Manager Operator Logins, you can see how simple it is to create an operator login and assign the appropriate profile. Aruba Networks Inc. – Confidential. Further distribution prohibited without prior written consent from Aruba Networks.
7. In many cases though, rather than using local operator accounts, companies will want to integrate the Amigopod login with their existing LDAP/Active Directory server. Once configured, Amigopod can place Amigopod operators into the correct operator profile based on any LDAP attribute, such as a windows group membership, domain name, etc. 8.
9. The application log contains a full audit trail for forensic and can also be used for troubleshooting and testing. Aruba Networks Inc. – Confidential. Further distribution prohibited without prior written consent from Aruba Networks.
3.0 CONTACT ARUBA NETWORKS While there are many more configuration options in the Amigopod visitor management appliance, this introduction should enable you to perform a web based demo to prospective customers. Once completed, you should encourage customers to run an onsite demo which can be done using our fully functional VMWare based virtual appliance.