Setup Guide

ManualsBrandsDell ManualsDesktopsDell Vostro 410

ﺱﺮﻬﻓ 76

64 ،DellConnect

42 ،Dell Diagnostics

Dell Diagnostics

43 ،ﺐﻠﺼﻟﺍ ﺹﺮﻘﻟﺍ ﻦﻣ ﻞﻴﻐﺸﺘﻟﺍ ءﺪﺑ

ﻦﻣ ﻞﻴﻐﺸﺘﻟﺍ ءﺪﺑ Dell Diagnostics

ﺞﻣﺍﺮﺑ) Drivers and Utilities ﻂﺋﺎﺳﻭ

43 ،(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ

Dell Factory Image Restore

58 ،(ﺕﺎﻧﺎﻴﺒﻠﻟ ﺔﻴﻠﺻﻷﺍ ﺦﺴﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ)

ﻂﺋﺎﺳﻭ) Drivers and Utilities media

(ﺓﺪﻋﺎﺴﻤﻟﺍ ﺕﺍﻭﺩﻷﺍﻭ ﻞﻴﻐﺸﺘﻟﺍ ﺞﻣﺍﺮﺑ

42 ،Dell Diagnostics

ﺔﻣﺪﺧ ﺩﻮﻛ) Express Service Code

61 ،(ﺔﻌﻳﺮﺴﻟﺍ Express Service

41 ،S.M.A.R.T

61 ،(ﺔﻧﺎﻴﺼﻟﺍ ﻢﻗﺭ) Service Tag

Windows Vista

ﻦﻣ ﺕﺎﻧﺎﻴﺒﻠﻟ ﺔﻴﻠﺻﻷﺍ ﺦﺴﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ

58 ،57 ،56 ،Dell

ﺞﻣﺎﻧﺮﺑ ﻦﻣ ﻖﺑﺎﺳ ﺭﺍﺪﺻﺇ ﻰﻟﺇ ﺓﺩﻮﻌﻟﺍ

52 ،ﺯﺎﻬﺟ ﻞﻴﻐﺸﺗ

Windows Vista

61 ،ﺖﻴﺒﺜﺘﻟﺍ ﺓﺩﺎﻋﺇ

47 ،ﺞﻣﺍﺮﺒﻟﺍ ﻖﻓﺍﻮﺗ ﺞﻟﺎﻌﻣ

Windows XP

56 ،ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ

54 ، ﻡﺎﻈﻨﻟﺍ ﺓﺩﺎﻌﺘﺳﺍ

18 ،ﺖﻧﺮﺘﻧﻹﺍ ﺔﻠﺻﻭ ﺩﺍﺪﻋﺇ

ﺞﻣﺎﻧﺮﺑ ﻦﻣ ﻖﺑﺎﺳ ﺭﺍﺪﺻﺇ ﻰﻟﺇ ﺓﺩﻮﻌﻟﺍ

52 ،ﺯﺎﻬﺟ ﻞﻴﻐﺸﺗ

19 ،ﺕﺍﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﻠﻤﻟﺍ ﻞﻘﻧ ﺞﻟﺎﻌﻣ

61 ،ﺖﻴﺒﺜﺗ ﺓﺩﺎﻋﺇ Windows XP

Summary of content (76 pages)

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‫‪64 ،DellConnect‬‬ ‫‪W‬‬ ‫‪42 ،Dell Diagnostics‬‬ ‫‪Windows Vista‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ ﻣﻦ‬ ‫‪58 ،57 ،56 ،Dell‬‬ ‫ﺍﻟﻌﻮﺩﺓ ﺇﻟﻰ ﺇﺻﺪﺍﺭ ﺳﺎﺑﻖ ﻣﻦ ﺑﺮﻧﺎﻣﺞ‬ ‫ﺗﺸﻐﻴﻞ ﺟﻬﺎﺯ‪52 ،‬‬ ‫‪Dell Diagnostics‬‬ ‫ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪43 ،‬‬ ‫‪ Dell Diagnostics‬ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ‬ ‫ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪43 ،‬‬ ‫‪Dell Factory Image Restore‬‬ ‫)ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ(‪58 ،‬‬ ‫‪Windows Vista‬‬ ‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ‪61 ،‬‬ ‫ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‪47 ،‬‬ ‫‪) Drivers and Utilitie
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‫ﺩ‬ ‫ﻣﺎﺩﻳﺔ‪30 ،‬‬ ‫ﻣﺤﺮﻛﺎﺕ ﺍﻷﻗﺮﺍﺹ‪27 ،‬‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪25 ،‬‬ ‫ﻧﺎﻗﻞ ﺍﻟﺘﻮﺳﻌﺔ‪27 ،26 ،‬‬ ‫ﺩﻟﻴﻞ ‪62 ،Dell Technology‬‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪62 ،‬‬ ‫ﺭ‬ ‫ﺭﺳﺎﺋﻞ ﺧﻄﺄ‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪33 ،‬‬ ‫ﻉ‬ ‫ﻥ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪56 ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ ﻣﻦ‬ ‫‪56 ،Dell‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪54 ،‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ‪61 ،‬‬ ‫ﻧﻘﻞ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺇﻟﻰ ﻛﻤﺒﻴﻮﺗﺮ ﺟﺪﻳﺪ‪19 ،‬‬ ‫ﻋﻼﻣﺔ ﺗﺮﺧﻴﺺ ‪62 ،Windows‬‬ ‫ﻡ‬ ‫ﻣﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ‪47 ،‬‬ ‫ﻭ‬ ‫ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪61 ،
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‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪19 ،‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‪47 ،46 ،‬‬ ‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ‪51 ،‬‬ ‫ﺍﻟﺘﺤﺪﻳﺜﺎﺕ‪48 ،‬‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻬﻨﺪﺳﺔ ﺍﻟﺒﺸﺮﻳﺔ‪62 ،‬‬ ‫ﺍﻟﺘﺤﺪﻳﺜﺎﺕ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ‪48 ،‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﺻﻮﺗﻴﺔ‪26 ،‬‬ ‫ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪33 ،‬‬ ‫ﺍﻟﻮﺛﺎﺋﻖ‬ ‫ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ‪62 ،‬‬ ‫ﺍﻟﺘﻮﺛﻴﻖ‪61 ،‬‬ ‫ﺩﻟﻴﻞ ﺍﻟﺘﻘﻨﻴﺔ ﻣﻦ ‪62 ،Dell‬‬ ‫ﺍﻟﻮﺳﺎﺋﻂ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪61 ،‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪61 ،‬‬ ‫ﺍﻟﺘﻮﺻﻴﻞ‬ ‫ﺍﻟﺸﺎﺷﺔ‪11 ،‬‬ ‫ﺍﻟﺸﺒﻜﺔ‪15 ،‬‬ ‫ﻛﺒﻼﺕ ﺍﻟﻄﺎﻗﺔ‪14 ،‬‬ ‫ﺍﻟﺪﻋﻢ‪63 ،‬‬ ‫‪64 ،DellC
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‫ﻓﻬﺮﺱ‬ ‫ﺍ‬ ‫ﺃﺭﻗﺎﻡ ﺍﻟﻬﺎﺗﻒ‪69 ،‬‬ ‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‪51 ،‬‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‪52 ،‬‬ ‫ﺍﺳﺘﺨﺪﺍﻡ ﺧﺎﺻﻴﺔ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ ﻓﻲ‬ ‫‪54 ،Windows Vista‬‬ ‫ﺇﻋﺎﺩﺓ ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ ﻓﻲ‬ ‫‪52 ،Windows XP‬‬ ‫ﺍﺳﺘﺮﺟﺎﻉ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻓﻲ ‪Windows‬‬ ‫‪52 ،Vista‬‬ ‫ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‪62 ،‬‬ ‫‪42 ،Dell Diagnostics‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺇﻟﻰ ﺍﻟﺤﺎﻟﺔ ﺍﻟﺴﺎﺑﻘﺔ‪54 ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪56 ،‬‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪33 ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ‪57 ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪54 ،‬‬ ‫ﺍﻟﺘﻤﻜﻴﻦ‪56 ،‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬
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‫ﻳﺘﻢ ﺗﻘﺪﻳﻢ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻣﻊ ﺍﻟﺠﻬﺎﺯ ﺃﻭ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻤﺸﺎﺭ ﺇﻟﻴﻬﺎ ﻫﺬﺍ ﺍﻟﻤﺴﺘﻨﺪ ﻭﺑﻤﺎ ﻳﺘﻮﺍﻓﻖ ﻣﻊ ﻟﻮﺍﺋﺢ‬ ‫ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ‪:‬‬ ‫ ‬ ‫ﺍﺳﻢ ﺍﻟﻤﻨﺘﺞ‪Dell™ Vostro™ 410 :‬‬ ‫ ‬ ‫ﺭﻗﻢ ﺍﻟﻤﻮﺩﻳﻞ‪DCGAF :‬‬ ‫ ‬ ‫ﺍﺳﻢ ﺍﻟﺸﺮﻛﺔ‪:‬‬ ‫‪Dell Inc.‬‬ ‫‪Worldwide Regulatory Compliance & Environmental Affairs‬‬ ‫‪One Dell Way‬‬ ‫‪Round Rock, TX 78682 USA‬‬ ‫‪512-338-4400‬‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‪ ،‬ﺍﻧﻈﺮ ﺍﻟﺘﻮﺛﻴﻖ ﺍﻟﺘﻨﻈﻴﻤﻲ ﺍﻟﻮﺍﺭﺩ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫‪8‬‬ ‫ﺍﻟﻤﻠﺤﻖ‬ ‫ﺇﺷﻌﺎﺭ ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ )ﻟﻠﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻷﻣﺮﻳﻜﻴﺔ ﻓﻘﻂ(‬ ‫ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ )‪ ،(FCC‬ﺍﻟﻔﺌﺔ ‪B‬‬ ‫ﻫﺬﺍ ﺍﻟﺠﻬﺎﺯ ﻳﺼﺪﺭ ﻭﻳﺴﺘﺨﺪﻡ ﻭﻳﻤﻜﻦ ﺃﻥ ﻳﺸﻊ ﻃﺎﻗﺔ ﺗﺮﺩﺩ ﺭﺍﺩﻳﻮ‪ ،‬ﻭﺇﺫﺍ ﻟﻢ ﻳﺘﻢ ﺗﺮﻛﻴﺒﻪ ﻭﺍﺳﺘﺨﺪﺍﻣﻪ‬ ‫ﺑﻤﺎ ﻳﺘﻤﺎﺷﻰ ﻣﻊ ﻛﺘﻴﺐ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺼﺎﺩﺭ ﻋﻦ ﺟﻬﺔ ﺍﻟﺘﺼﻨﻴﻊ‪ ،‬ﻓﻘﺪ ﻳﺴﺒﺐ ﺗﺸﻮﻳﺸﺎً ﻻﺳﺘﻘﺒﺎﻝ ﺍﻟﺮﺍﺩﻳﻮ‬ ‫ﻭﺍﻟﺘﻠﻔﺰﻳﻮﻥ‪ .‬ﺗﻢ ﺍﺧﺘﺒﺎﺭ ﻫﺬﺍ ﺍﻟﺠﻬﺎﺯ ﻭﺗﺒﻴﻦ ﺗﻄﺎﺑﻘﻪ ﻣﻊ ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻷﺟﻬﺰﺓ ﺍﻟﺮﻗﻤﻴﺔ ﻣﻦ‬ ‫ﺍﻟﻔﺌﺔ ‪ ،B‬ﻭﺑﻤﺎ ﻳﺘﻮﺍﻓﻖ ﻣﻊ ﺍﻟﺠﺰء ‪ 15‬ﻣﻦ ﻗﻮﺍﻋﺪ ﻟﺠﻨﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ‪.
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‫‪70‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻌﻤﻼء ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ‪ ،‬ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﺑـ ‪800-WWW-DELL‬‬ ‫)‪.(800-999-3355‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﻧﺸﻂ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﻓﻴﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ‬ ‫ﻓﺎﺗﻮﺭﺓ ﺍﻟﺸﺮﺍء ﺃﻭ ﺇﻳﺼﺎﻝ ﺍﻟﺸﺤﻦ ﺃﻭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺃﻭ ﻛﺘﺎﻟﻮﺝ ﻣﻨﺘﺞ ‪.Dell‬‬ ‫ﺗﻮﻓﺮ ‪ Dell‬ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺨﺪﻣﺔ ﻭﺍﻟﺪﻋﻢ ﺍﻟﻘﺎﺋﻤﺔ ﻋﻠﻰ ﺍﻟﺘﻠﻴﻔﻮﻥ ﻭﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﻭﺗﺨﺘﻠﻒ ﺣﺎﻟﺔ‬ ‫ﺍﻟﺘﻮﺍﻓﺮ ﻭﻓﻘﺎً ﻟﻠﺪﻭﻟﺔ ﻭﺍﻟﻤﻨﺘﺞ‪ ،‬ﻭﻗﺪ ﻻ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﻣﺘﺎﺣﺔ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ .
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‫ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺍﻻﺳﻢ‪:‬‬ ‫ﺍﻟﺘﺎﺭﻳﺦ‪:‬‬ ‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬ ‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪:‬‬ ‫ﻋﻼﻣﺔ ﺍﻟﺼﻴﺎﻧﺔ )ﺷﺮﻳﻂ ﻛﻮﺩﻱ ﻳﻮﺟﺪ ﻋﻠﻰ ﻇﻬﺮ ﺃﻭ ﺃﺳﻔﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪:‬‬ ‫ﻛﻮﺩ ﺧﺪﻣﺔ ‪ Express Service‬ﺍﻟﺴﺮﻳﻌﺔ‪:‬‬ ‫ﺭﻗﻢ ﺗﻔﻮﻳﺾ ﺇﺭﺟﺎﻉ ﺍﻟﻤﻮﺍﺩ )ﺇﺫﺍ ﻣﺎ ﺗﻢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻪ ﻣﻦ ﺍﻟﻔﻨﻲ ﺍﻟﻤﺨﺘﺺ ﺑﺎﻟﺪﻋﻢ ﻓﻲ ﺷﺮﻛﺔ ‪:(Dell‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺇﺻﺪﺍﺭﻩ‪:‬‬ ‫ﺍﻷﺟﻬﺰﺓ‪:‬‬ ‫ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻤﺪﻳﺪ‪:‬‬ ‫ﻫﻞ ﺃﻧﺖ ﻣﺘﺼﻞ ﺑﺸﺒﻜﺔ؟ ﻧﻌﻢ ﻻ‬ ‫ﺇﺻﺪﺍﺭ ﺍﻟﺸﺒﻜﺔ ﻭﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪:‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻹﺻﺪﺍﺭﺍﺕ‪:‬‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻠﺘﻌﺮﻑ ﻋﻠﻰ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺒﺪء ﺗﺸﻐﻴﻞ ﺍﻟﻨﻈﺎﻡ‪ .
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‫ﺗﺬﻛﺮ ﺃﻥ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻜﻤﺎﻝ ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ )ﺍﻧﻈﺮ"ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ" ﻋﻠﻰ‬ ‫ﺍﻟﺼﻔﺤﺔ ‪ (68‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ ﺇﻥ ﺃﻣﻜﻦ ﻗﺒﻞ ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ Dell‬ﻓﻘﺪ ﻳﻜﻮﻥ ﺫﻟﻚ ﻣﻔﻴﺪﺍً‪ ،‬ﻛﻤﺎ‬ ‫ﻳﺠﺐ ﺇﺟﺮﺍء ﺍﻻﺗﺼﺎﻝ ﻣﻦ ﻫﺎﺗﻒ ﻗﺮﻳﺐ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻗﺪ ﻳُﻄﻠﺐ ﻣﻨﻚ ﺗﻨﻔﻴﺬ ﺑﻌﺾ ﺍﻷﻭﺍﻣﺮ ﻋﻠﻰ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‪ ،‬ﺃﻭ ﺇﻋﺪﺍﺩ ﻣﻌﻠﻮﻣﺎﺕ ﺗﻔﺼﻴﻠﻴﺔ ﺃﺛﻨﺎء ﺍﻟﻌﻤﻠﻴﺎﺕ‪ ،‬ﺃﻭ ﺗﺠﺮﺑﺔ ﺧﻄﻮﺍﺕ ﺃﺧﺮﻯ ﻹﺻﻼﺡ‬ ‫ﺍﻟﻌﻄﻞ ﻻ ﺗﺘﻢ ﺇﻻ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻧﻔﺴﻪ‪ .‬ﺗﺄﻛﺪ ﻣﻦ ﻭﺟﻮﺩ ﻭﺛﺎﺋﻖ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻣﺘﻨﺎﻭﻝ ﻳﺪﻙ‪.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‬ ‫ﺇﺫﺍ ﻣﺎ ﺍﺣﺘﺠﺖ ﺇﻟﻰ ﺃﻳﺔ ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﻤﻨﺘﺠﺎﺕ ﺍﻷﺧﺮﻯ ﺍﻟﻤﺘﺎﺣﺔ ﻟﺪﻯ ﺷﺮﻛﺔ ‪ ،Dell‬ﺃﻭ ﺃﺭﺩﺕ ﺃﻥ‬ ‫ﺗﻄﻠﺐ ﺃﺣﺪ ﺍﻟﻤﻨﺘﺠﺎﺕ‪ ،‬ﺗﻔﻀﻞ ﺑﺰﻳﺎﺭﺓ ﻣﻮﻗﻊ ﺷﺮﻛﺔ ‪ Dell‬ﻋﻠﻰ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ ﺍﻟﻌﻨﻮﺍﻥ‬ ‫‪ .www.dell.com‬ﻟﻤﻌﺮﻓﺔ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺨﺎﺹ ﺑﺎﻻﺗﺼﺎﻝ ﺑﻤﻨﻄﻘﺘﻚ ﺃﻭ ﻟﻠﺘﺤﺪﺙ ﺇﻟﻰ ﻣﺘﺨﺼﺺ‬ ‫ﻣﺒﻴﻌﺎﺕ‪ ،‬ﺍﻧﻈﺮ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ ‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﺪﻋﻢ ‪Dell‬‬ ‫‪mobile_support@us.dell.com‬‬ ‫‪support@us.dell.com‬‬ ‫‪) la-techsupport@dell.com‬ﺩﻭﻝ ﺃﻣﺮﻳﻜﺎ ﺍﻟﻼﺗﻴﻨﻴﺔ ﻭﺩﻭﻝ ﺍﻟﻜﺎﺭﻳﺒﻲ ﻓﻘﻂ(‬ ‫‪) apsupport@dell.com‬ﺍﻟﺪﻭﻝ ﺍﻵﺳﻴﻮﻳﺔ ﻭﺍﻟﺪﻭﻝ ﺍﻟﻮﺍﻗﻌﺔ ﻋﻠﻰ ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫ ‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﻘﺴﻢ ﺍﻟﺘﺴﻮﻳﻖ ﻭﺍﻟﻤﺒﻴﻌﺎﺕ ﻟﺪﻯ ‪Dell‬‬ ‫‪) apmarketing@dell.com‬ﺍﻟﺪﻭﻝ ﺍﻵﺳﻴﻮﻳﺔ ﻭﺍﻟﺪﻭﻝ ﺍﻟﻮﺍﻗﻌﺔ ﻋﻠﻰ ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﻱ ﻓﻘﻂ(‬ ‫‪) sales_canada@dell.com‬ﻛﻨﺪﺍ ﻓﻘﻂ(‬ ‫ ‬ ‫ﺑﺮﻭﺗﻮﻛﻮﻝ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ )‪ (FTP‬ﺑﺪﻭﻥ ﺍﺳﻢ ﺩﺧﻮﻝ‬ ‫‪ftp.dell.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﺑﻌﺾ ﻣﻦ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﻴﺴﺖ ﻣﺘﺎﺣﺔ ﻓﻲ ﺟﻤﻴﻊ ﺍﻟﺒﻠﺪﺍﻥ ﺧﺎﺭﺝ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‪.‬‬ ‫ﺍﺗﺼﻞ ﺑﻤﻨﺪﻭﺏ ‪ Dell‬ﺍﻟﻤﺤﻠﻲ ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺗﻮﻓﺮ ﻫﺬﻩ ﺍﻟﺨﺪﻣﺎﺕ‪.‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‬ ‫ﺗﺘﺎﺡ ﺧﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﻣﻦ ﺃﺟﻞ ﺍﻹﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺘﻚ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﺟﻬﺰﺓ ™‪ .Dell‬ﻳﺴﺘﺨﺪﻡ‬ ‫ﻓﺮﻳﻖ ﺍﻟﻌﻤﻞ ﻟﺪﻳﻨﺎ ﻧﻈﺎﻡ ﺗﺸﺨﻴﺺ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺫﻟﻚ ﻟﺘﻘﺪﻳﻢ ﺍﻹﺟﺎﺑﺎﺕ ﺑﺴﺮﻋﺔ ﻭﺩﻗﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺩﻋﻢ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﺍﻧﻈﺮ "ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ" ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪ ،66‬ﺛﻢ ﺍﻧﻈﺮ ﻓﻲ‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﺍﻟﺨﺎﺻﺔ ﺑﻤﻨﻄﻘﺘﻚ ﺛﻢ ﻗﻢ ﺑﺰﻳﺎﺭﺓ ﺍﻟﻤﻮﻗﻊ ﺍﻻﻟﻜﺘﺮﻭﻧﻲ ‪.support.
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‫‪7‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺇﺫﺍ ﺃﺭﺩﺕ ﻓﻚ ﺃﻏﻄﻴﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﺠﺐ ﺃﻥ ﺗﻘﻮﻡ ً‬ ‫ﺃﻭﻻ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻛﺎﻓﺔ ﻛﺒﻼﺕ ﺍﻟﻤﻮﺩﻡ‬ ‫ﻋﻦ ﻣﺄﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪ .‬ﺍﺗﺒﻊ ﺗﻌﻠﻴﻤﺎﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻭﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﺘﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ‬ ‫ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪ 1‬ﺍﻧﻈﺮ "‪ "Troubleshooting Tips‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪ 44‬ﻟﻠﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﻹﺟﺮﺍءﺍﺕ ﺫﺍﺕ‬ ‫ﺍﻟﺼﻠﺔ ﺑﺎﻟﻤﺸﻜﻼﺕ ﺍﻟﺘﻲ ﺗﻮﺍﺟﻪ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﺘﺴﻤﻴﺔ‬ ‫ﻭﺛﺎﺋﻖ ﺍﻟﺴﻼﻣﺔ ﻭﺍﻟﺘﻨﻈﻴﻢ ﻭﺍﻟﻀﻤﺎﻥ ﻭﺍﻟﺪﻋﻢ‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻀﻤﺎﻥ‬ ‫ﺍﻷﺣﻜﺎﻡ ﻭﺍﻟﺸﺮﻭﻁ )ﻟﻠﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﻓﻘﻂ(‬ ‫ﻗﺪ ﻳﻜﻮﻥ ﻫﺬﺍ ﺍﻟﻨﻮﻉ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺗﻢ ﺷﺤﻨﻪ ﻣﻊ‬ ‫ﺗﻌﻠﻴﻤﺎﺕ ﺍﻷﻣﺎﻥ‬ ‫ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﻭ ﻳﻜﻮﻥ ﻣﺘﺎﺣﺎً ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ‪.
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‫‪6‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﺨﺼﺎﺋﺺ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﺍﺧﺘﻴﺎﺭﻳﺔ‪ ،‬ﻭﻣﻦ ﺍﻟﻤﻤﻜﻦ ﺃﻻ ﻳﺘﻢ ﺷﺤﻨﻬﺎ ﻣﻊ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻭﻗﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺗﻠﻚ ﺍﻟﺨﺼﺎﺋﺺ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﻓﻲ ﺑﻠﺪﺍﻥ ﻣﻌﻴﻨﺔ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﻗﺪ ﻳﺘﻢ ﺇﺭﺳﺎﻝ ﻣﻌﻠﻮﻣﺎﺕ ﺃﺧﺮﻯ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﺘﺴﻤﻴﺔ‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( ‪Express‬‬ ‫‪) /Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﻳﻮﺟﺪ ‪Service Tag/Express Service‬‬ ‫‪ Code‬ﺭﻣﺰ ﺍﻟﺼﻴﺎﻧﺔ‪/‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ ﻋﻠﻰ‬ ‫ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.
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‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Windows‬‬ ‫ﻗﺪ ﺗﺴﺘﻐﺮﻕ ﻋﻤﻠﻴﺔ ﺇﻋﺎﺩﺓ ﺍﻟﺘﺜﺒﻴﺖ ﻣﺎ ﺑﻴﻦ ‪ 1‬ﺇﻟﻰ ﺳﺎﻋﺘﻴﻦ ﻟﺘﻜﺘﻤﻞ‪ .‬ﺑﻌﺪ ﺃﻥ ﺗﻘﻮﻡ ﺑﺈﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﻓﻴﺠﺐ ﻋﻠﻴﻚ ﺃﻳﻀﺎً ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ‪ ،‬ﻭﺑﺮﻧﺎﻣﺞ ﺍﻟﺤﻤﺎﻳﺔ ﻣﻦ‬ ‫ﺍﻟﻔﻴﺮﻭﺳﺎﺕ‪ ،‬ﻭﻏﻴﺮ ﺫﻟﻚ ﻣﻦ ﺍﻟﺒﺮﺍﻣﺞ‪.‬‬ ‫‪ 1‬ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﻣﻔﺘﻮﺣﺔ‪ ،‬ﻭﺍﻟﺨﺮﻭﺝ ﻣﻦ ﺃﻳﺔ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪.‬‬ ‫‪ 2‬ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻘﺮﺹ ﺍﻟﻤﻀﻐﻮﻁ ‪) Operating System‬ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ 3‬ﺇﺫﺍ ﻇﻬﺮﺕ ﺍﻟﺮﺳﺎﻟﺔ ‪) Install Windows‬ﺗﺜﺒﻴﺖ ‪،(Windows‬ﺍﻧﻘﺮ ‪Exit‬‬ ‫)ﺧﺮﻭﺝ(‪.‬‬ ‫‪ 4‬ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫‪ 5‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪.Dell Factory Image Restore‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺒﻌﺎً ﻟﻺﻋﺪﺍﺩ ﺍﻟﺬﻱ ﻗﻤﺖ ﺑﻪ‪ ،‬ﻓﺈﻧﻚ ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﺍﺧﺘﻴﺎﺭ ‪Dell Factory‬‬ ‫‪ ،Tools‬ﺛﻢ ‪.Dell Factory Image Restore‬‬ ‫ﺗﻈﻬﺮ ﺷﺎﺷﺔ ﺍﻟﺘﺮﺣﻴﺐ ﺑـ ‪.Dell Factory Image Restore‬‬ ‫‪ 6‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﺗﻈﻬﺮ ﺷﺎﺷﺔ ‪) Conﬁrm Data Deletion‬ﺗﺄﻛﻴﺪ ﺣﺬﻑ ﺍﻟﺒﻴﺎﻧﺎﺕ(‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪:‬‬ ‫ﺇﺫﺍ ﻟﻢ ﺗﺮﺩ ﻣﺘﺎﺑﻌﺔ ‪ ،Factory Image Restore‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Cancel‬ﺇﻟﻐﺎء(‪.
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‫ﻳﺘﻴﺢ ﺑﺮﻧﺎﻣﺞ ‪ Dell PC Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺇﻟﻰ ﺣﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻲ ﻛﺎﻧﺖ ﺑﻪ ﻋﻨﺪ‬ ‫ﺷﺮﺍء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻳُﻨﺼﺢ ﺑﺄﻻ ﺗﻘﻮﻡ ﺑﺈﺯﺍﻟﺔ ‪ PC Restore‬ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺣﺘﻰ ﻭﻟﻮ ﺑﻬﺪﻑ ﺗﻮﻓﻴﺮ‬ ‫ﻣﺴﺎﺣﺔ ﺇﺿﺎﻓﻴﺔ ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺇﺫﺍ ﻗﻤﺖ ﺑﺈﺯﺍﻟﺔ ‪ PC Restore‬ﻣﻦ ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪،‬‬ ‫ﻟﻦ ﺗﺘﻤﻜﻦ ﻣﻦ ﺍﺳﺘﺮﺩﺍﺩﻩ ﻣﻄﻠﻘﺎً‪ ،‬ﻭﻟﻦ ﺗﺘﻤﻜﻦ ﺃﺑﺪﺍً ﻣﻦ ﺍﺳﺘﺨﺪﺍﻡ ‪ PC Restore‬ﻓﻲ ﺇﻋﺎﺩﺓ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﺇﻟﻰ ﺣﺎﻟﺘﻪ ﺍﻷﺻﻠﻴﺔ‪.‬‬ ‫‪ 1‬ﻗﻢ ﺑﺘﺴﺠﻴﻞ ﺍﻟﺪﺧﻮﻝ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻮﺻﻔﻚ ﻣﺴﺌﻮﻝ ﻣﺤﻠﻲ‪.‬‬ ‫‪ 2‬ﻓﻲ ﺑﺮﻧﺎﻣﺞ ‪ ،Microsoft Windows Explorer‬ﺍﻧﺘﻘﻞ ﺇﻟﻰ ‪.c:\dell\
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‫ﺍﺳﺘﺨﺪﻡ )‪ PC Restore (Windows XP‬ﺃﻭ ‪Dell Factory Image Restore‬‬ ‫)‪ (Windows Vista‬ﻛﺤﻞ ﺃﺧﻴﺮ ﻻﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪ .‬ﺗﺆﺩﻱ ﻫﺬﻩ ﺍﻟﺨﻴﺎﺭﺍﺕ ﺇﻟﻰ ﺍﺳﺘﻌﺎﺩﺓ‬ ‫ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺇﻟﻰ ﺣﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻲ ﻛﺎﻥ ﻋﻠﻴﻬﺎ ﻋﻨﺪ ﺷﺮﺍء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺃﻳﺔ ﺑﺮﺍﻣﺞ ﺃﻭ ﻣﻠﻔﺎﺕ‬ ‫ﺗﻤﺖ ﺇﺿﺎﻓﺘﻬﺎ ﻣﻨﺬ ﺍﺳﺘﻼﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪ -‬ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ‪ -‬ﻳﺘﻢ ﺣﺬﻓﻬﺎ ﺑﺸﻜﻞ ﺩﺍﺋﻢ ﻣﻦ‬ ‫ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺗﺘﻀﻤﻦ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻤﺴﺘﻨﺪﺍﺕ ﻭﺍﻟﺠﺪﺍﻭﻝ ﺍﻟﺤﺴﺎﺑﻴﺔ ﻭﺭﺳﺎﺋﻞ ﺍﻟﺒﺮﻳﺪ‬ ‫ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﻭﺍﻟﺼﻮﺭ ﺍﻟﺮﻗﻤﻴﺔ ﻭﺧﻼﻓﻪ‪ .
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‫ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ ﻟﻠﻨﻈﺎﻡ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ ﻟﻠﻨﻈﺎﻡ‪ ،‬ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺟﻤﻴﻊ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻤﻔﺘﻮﺣﺔ‬ ‫ﻭﺍﻟﺨﺮﻭﺝ ﻣﻦ ﺃﻳﺔ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪ .‬ﻻ ﺗﻘﻢ ﺑﺘﻐﻴﻴﺮ ﺃﻭ ﻓﺘﺢ ﺃﻭ ﺣﺬﻑ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺮﺍﻣﺞ ﺣﺘﻰ ﺗﻜﺘﻤﻞ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫‪:Windows XP‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ( ‪) All Programs‬ﻛﻞ ﺍﻟﺒﺮﺍﻣﺞ( ‪Accessories‬‬ ‫)ﺍﻟﺒﺮﺍﻣﺞ ﺍﻟﻤﻠﺤﻘﺔ( ‪) System Tools‬ﺃﺩﻭﺍﺕ ﺍﻟﻨﻈﺎﻡ( ‪System Restore‬‬ ‫)ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ(‪.‬‬ ‫‪ 2‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Undo my last restoration‬ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ( ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ‬ ‫‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.
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‫ﺍﺳﺘﺨﺪﺍﻡ ‪) Microsoft Windows System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ ﻓﻲ‬ ‫‪(Microsoft Windows‬‬ ‫ﺗﻮﻓﺮ ﻧﻈﻢ ﺗﺸﻐﻴﻞ ‪ Windows‬ﺧﻴﺎﺭ ‪) System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ( ﻟﻴﺘﻴﺢ ﻟﻚ ﺇﺭﺟﺎﻉ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺤﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻷﻭﻟﻰ )ﺩﻭﻥ ﺍﻟﺘﺄﺛﻴﺮ ﻋﻠﻰ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ( ﻭﺫﻟﻚ ﺇﺫﺍ ﻛﺎﻧﺖ ﺍﻟﺘﻐﻴﻴﺮﺍﺕ ﻓﻲ‬ ‫ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﺍﻟﺒﺮﺍﻣﺞ ﺃﻭ ﻏﻴﺮﻫﺎ ﻣﻦ ﺇﻋﺪﺍﺩﺍﺕ ﺍﻟﻨﻈﺎﻡ ﻗﺪ ﺗﺮﻛﺖ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺣﺎﻟﺔ ﻏﻴﺮ ﻣﺮﻏﻮﺑﺔ‬ ‫ﻟﻠﺘﺸﻐﻴﻞ‪ .‬ﻋﻠﻤﺎً ﺑﺄﻧﻪ ﻳﻤﻜﻦ ﺍﻟﺮﺟﻮﻉ ﻓﻲ ﺃﻳﺔ ﺗﻐﻴﻴﺮﺍﺕ ﻳﺘﻢ ﺇﺟﺮﺅﻫﺎ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻮﺍﺳﻄﺔ ﻫﺬﻩ‬ ‫ﺍﻟﺨﺎﺻﻴﺔ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻈﻬﺮ ﻧﺎﻓﺬﺓ ‪) User Account Control‬ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺣﺴﺎﺏ‬ ‫ً‬ ‫ﻣﺴﺆﻭﻻ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻓﺎﻧﻘﺮ ﻓﻮﻕ ‪) Continue‬ﻣﺘﺎﺑﻌﺔ(؛ ﻭﺇﻻ‬ ‫ﺍﻟﻤﺴﺘﺨﺪﻡ(‪ .‬ﺇﺫﺍ ﻛﻨﺖ‬ ‫ﻓﺎﺗﺼﻞ ﺑﺎﻟﻤﺴﺆﻭﻝ ﻟﻠﺪﺧﻮﻝ ﺇﻟﻰ ﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺰﺓ‪.‬‬ ‫ً‬ ‫)ﻣﺜﻼ ‪Audio‬‬ ‫‪ 3‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻋﻠﻰ ﻧﻮﻉ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ‬ ‫)ﺻﻮﺕ( ﺃﻭ ‪) Video‬ﻓﻴﺪﻳﻮ((‪.‬‬ ‫‪ 4‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻋﻠﻰ ﺍﺳﻢ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ‪.
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‫ﺇﺫﺍ ﻛﺎﻧﺖ ﻫﺬﻩ ﻫﻲ ﺍﻟﻤﺮﺓ ﺍﻷﻭﻟﻰ ﺍﻟﺘﻲ ﺗﺴﺘﺨﺪﻡ ﻓﻴﻬﺎ ﻭﺳﺎﺋﻂ ‪Drivers and Utilities‬‬ ‫)ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪ ،‬ﻓﻘﻢ ﺑﺎﻟﺘﻮﺟﻪ ﺇﻟﻰ ﺧﻄﻮﺓ ﺷﻜﻞ ‪ .53‬ﺇﺫﺍ ﻟﻢ ﺗﻜﻦ ﺍﻟﻤﺮﺓ‬ ‫ﺍﻷﻭﻟﻰ‪ ،‬ﺗﻮﺟﻪ ﺇﻟﻰ ﺧﻄﻮﺓ ﺷﻜﻞ ‪.53‬‬ ‫‪ 2‬ﺍﺗﺒﻊ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻋﻨﺪ ﺑﺪء ﺗﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ﺗﺜﺒﻴﺖ ﻭﺳﺎﺋﻂ ‪Drivers‬‬ ‫‪) and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻓﻲ ﻣﻌﻈﻢ ﺍﻟﺤﺎﻻﺕ ﻳﺒﺪﺃ ﺑﺮﻧﺎﻣﺞ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ( ﺗﻠﻘﺎﺋﻴﺎً‪ .
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‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﻮﻓﺮ ﻛﻞ ﻣﻦ ﻣﻮﻗﻊ ﺍﻟﺪﻋﻢ ﺍﻟﺘﺎﺑﻊ ﻟﺸﺮﻛﺔ ‪ Dell‬ﻋﻠﻰ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ‬ ‫‪ support.dell.com‬ﻭﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ‬ ‫ﺍﻟﻤﺴﺎﻋﺪﺓ(‪ ،‬ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻌﺘﻤﺪﺓ ﻷﺟﻬﺰﺓ ﻛﻤﺒﻴﻮﺗﺮ ™‪ .Dell‬ﺇﺫﺍ ﻗﻤﺖ ﺑﺘﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ‬ ‫ﺣﺼﻠﺖ ﻋﻠﻴﻬﺎ ﻣﻦ ﻣﺼﺎﺩﺭ ﺃﺧﺮﻯ‪ ،‬ﻓﻤﻦ ﺍﻟﻤﻤﻜﻦ ﺃﻻ ﻳﻌﻤﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.
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‫‪5‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺃﻱ ﺟﻬﺎﺯ‪ ،‬ﻓﻌﻠﻴﻚ ﺗﺤﺪﻳﺪ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻫﻮ ﻣﺼﺪﺭ ﺍﻟﻤﺸﻜﻠﺔ ﺃﻡ‬ ‫ﻻ‪ ،‬ﻭﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻋﻨﺪ ﺍﻟﻀﺮﻭﺭﺓ‪.‬‬ ‫‪:Windows XP‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ( ‪) Control Panel‬ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ(‪.‬‬ ‫‪ 2‬ﻣﻦ ﺍﻟﺒﻨﺪ ‪) Pick a category‬ﺍﺧﺘﺮ ﻓﺌﺔ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪Performance and‬‬ ‫‪) Maintenance‬ﺍﻷﺩﺍء ﻭﺍﻟﺼﻴﺎﻧﺔ(‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) System‬ﺍﻟﻨﻈﺎﻡ(‪.
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‫‪50‬‬ ‫ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‬
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‫ﺍﻟﻨﻘﺮ ﻋﻠﻰ ﺭﻣﺰ ‪Dell Support‬‬ ‫ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﺴﺮ ﺃﻭ ﺍﻷﻳﻤﻦ ﻋﻠﻰ ﺍﻟﺮﻣﺰ‬ ‫ﻹﺟﺮﺍء ﺍﻟﻤﻬﺎﻡ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬ ‫ ‬ ‫ﻓﺤﺺ ﻧﻈﺎﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ ‬ ‫ﻋﺮﺽ ﺇﻋﺪﺍﺩﺍﺕ ‪) Dell Support Utility‬ﺃﺩﺍﺓ ﺩﻋﻢ ‪.(Dell‬‬ ‫ ‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﻣﻠﻒ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺨﺎﺹ ﺑـ ‪) Dell Support Utility‬ﺃﺩﺍﺓ ﺩﻋﻢ ‪.(Dell‬‬ ‫ ‬ ‫ﻋﺮﺽ ﺍﻷﺳﺌﻠﺔ ﺍﻟﺸﺎﺋﻌﺔ‪.‬‬ ‫ ‬ ‫ﻣﻌﺮﻓﺔ ﺍﻟﻤﺰﻳﺪ ﺣﻮﻝ ‪) Dell Support Utility‬ﺃﺩﺍﺓ ﺩﻋﻢ ‪.(Dell‬‬ ‫ ‬ ‫ﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ‪) Dell Support Utility‬ﺃﺩﺍﺓ ﺩﻋﻢ ‪.
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‫ﻗﻢ ﺑﻌﻤﻞ ﻧﺴﺨﺔ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻣﻦ ﺍﻟﻤﻠﻔﺎﺕ ﻋﻠﻰ ﺍﻟﻔﻮﺭ‬ ‫ﺍﺳﺘﺨﺪﻡ ﺑﺮﻧﺎﻣﺠﺎً ﻟﻠﻜﺸﻒ ﻋﻦ ﺍﻟﻔﻴﺮﻭﺳﺎﺕ ﻟﻔﺤﺺ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺃﻭ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻤﻀﻐﻮﻃﺔ ﺃﻭ ‪.DVD‬‬ ‫ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪ ،‬ﻭﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻦ ﻗﺎﺋﻤﺔ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫ ‬ ‫ ‬ ‫ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ ﻣﻦ ‪Dell‬‬ ‫ﺗﻘﺪﻡ ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ ﻣﻦ ‪ Dell‬ﺇﺷﻌﺎﺭﺍً ﻣﺴﺒﻘﺎً ﺑﺎﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺣﻮﻝ ﺗﺤﺪﻳﺜﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ً‬ ‫ﻓﻀﻼ ﻋﻦ‬ ‫ﻭﺍﻷﺟﻬﺰﺓ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪ .‬ﻫﺬﻩ ﺍﻟﺨﺪﻣﺔ ﻣﺠﺎﻧﻴﺔ ﻭﻳﻤﻜﻦ ﺗﻌﺪﻳﻞ ﻣﺤﺘﻮﺍﻫﺎ ﻭﺻﻴﻐﺘﻬﺎ‪،‬‬ ‫ﻣﻌﺪﻝ ﺗﻠﻘﻲ ﺍﻹﺷﻌﺎﺭﺍﺕ‪.
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‫ﻳﺘﻢ ﺗﺼﻤﻴﻢ ﺃﻱ ﺑﺮﻧﺎﻣﺞ ﻟﻴﺘﻮﺍﻓﻖ ﻣﻊ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ ®‪ Microsoft® Windows‬ﺳﺎﺑﻖ‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( ‪-‬‬ ‫‪:Windows XP‬‬ ‫ﻳﻘﻮﻡ ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( ﺑﺘﻬﻴﺌﺔ ﺍﻟﺒﺮﺍﻣﺞ ﺑﺤﻴﺚ ﻳﺘﻢ‬ ‫ﺗﺸﻐﻴﻠﻬﺎ ﻓﻲ ﺑﻴﺌﺔ ﻣﺸﺎﺑﻬﺔ ﻟﺒﻴﺌﺎﺕ ﺃﻧﻈﻤﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻷﺧﺮﻯ ﺑﺨﻼﻑ ‪.XP‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ( ‪) All Programs‬ﻛﻞ ﺍﻟﺒﺮﺍﻣﺞ( ‪Accessories‬‬ ‫)ﺍﻟﻤﻠﺤﻘﺎﺕ( ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( ‬ ‫‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ 2‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.
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‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﺃﻳﺔ ﻣﺸﻜﻼﺕ ﺃﺧﺮﻯ ﻓﻲ ﺍﻟﺬﺍﻛﺮﺓ ‪-‬‬ ‫ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﻭﺿﻊ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ )ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔ ﻋﻠﻰ ‪ .(support.dell.com‬ﻟﻀﻤﺎﻥ ﺃﻥ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻳﺘﺼﻞ ﺑﺎﻟﺬﺍﻛﺮﺓ ﺑﻨﺠﺎﺡ‪.‬‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻧﻚ ﺗﺘﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺗﺜﺒﻴﺖ ﺍﻟﺬﺍﻛﺮﺓ )ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔ ﻋﻠﻰ ‪.(support.dell.com‬‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﺘﻲ ﺗﺴﺘﺨﺪﻣﻬﺎ ﻳﺪﻋﻤﻬﺎﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﺣﻮﻝ ﻧﻮﻉ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﺘﻲ ﻳﻌﺘﻤﺪﻫﺎ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺍﻧﻈﺮ "‪ "Memory‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.25‬‬ ‫ﺇﺟﺮﺍء ﺗﺸﺨﻴﺺ ‪) Dell‬ﺍﻧﻈﺮ "‪ "Dell Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻀﻲء ﺑﺎﻟﻠﻮﻥ ﺍﻷﺯﺭﻕ ﺍﻟﺜﺎﺑﺖ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻻ ﻳﺴﺘﺠﻴﺐ ‪-‬‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺸﺎﺷﺔ ﻣﺘﺼﻠﺔ ﺑﺎﻟﻜﻬﺮﺑﺎء ﻭﺗﻢ ﺍﻟﻀﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ‪.‬‬ ‫ﺇﺫﺍ ﻛﺎﻧﺖ ﺍﻟﺸﺎﺷﺔ ﻣﺘﺼﻠﺔ ﻭﺗﻢ ﺗﻮﺻﻴﻠﻬﺎ ﺑﺎﻟﻜﻬﺮﺑﺎء ﺍﻧﻈﺮ "ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ" ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.33‬‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻮﻣﺾ ﺑﺎﻟﻠﻮﻥ ﺍﻷﺯﺭﻕ ‪ -‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻭﺿﻊ ﺍﻻﻧﺘﻈﺎﺭ‪ .‬ﺍﺿﻐﻂ ﻋﻠﻰ ﺃﻱ ﻣﻔﺘﺎﺡ‬ ‫ﻋﻠﻰ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‪ ،‬ﺃﻭ ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻻﺳﺘﺌﻨﺎﻑ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻌﺎﺩﻱ‪.
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‫‪ 7‬ﻋﻨﺪﻣﺎ ﺗﻈﻬﺮ ﺍﻟﻘﺎﺋﻤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻟﺒﺮﻧﺎﻣﺞ ‪ ،Dell Diagnostics‬ﺣﺪﺩ ﺍﻻﺧﺘﺒﺎﺭ ﺍﻟﺬﻱ ﺗﺮﻳﺪ‬ ‫ﺇﺟﺮﺍءﻩ ﻭﺍﺗﺒﻊ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.‬‬ ‫ﺃﻓﻜﺎﺭ ﻻﺳﺘﻜﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺍﺗﺒﻊ ﻫﺬﻩ ﺍﻟﻨﺼﺎﺋﺢ ﻋﻨﺪ ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫ ‬ ‫ ‬ ‫ ‬ ‫ ‬ ‫ﺇﺫﺍ ﺃﺿﻔﺖ ﺃﻭ ﺃﺯﻟﺖ ﺟﺰ ًء ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺭﺍﺟﻊ ﺇﺟﺮﺍءﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ ﻭﺗﺄﻛﺪ ﻣﻦ ﺃﻥ‬ ‫ﺍﻟﺠﺰء ﻣﺜﺒﺖ ﺑﺸﻜﻞ ﺻﺤﻴﺢ )ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔﻋﻠﻰ ‪.(support.dell.com‬‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﻌﻤﻞ ﺃﺣﺪ ﺍﻷﺟﻬﺰﺓ‪ ،‬ﻓﺘﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻠﻪ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﻇﻬﻮﺭ ﺭﺳﺎﻟﺔ ﺧﻄﺄ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﻓﻘﻢ ﺑﺘﺪﻭﻳﻦ ﺍﻟﺮﺳﺎﻟﺔ ﻋﻠﻰ ﻧﺤﻮ ﺩﻗﻴﻖ‪ .
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‫ﺑﺪء ﺑﺮﻧﺎﻣﺞ ‪ Dell Diagnostics‬ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻏﻴﺮ ﻗﺎﺩﺭ ﻋﻠﻰ ﻋﺮﺽ ﺻﻮﺭﺓ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﺍﻧﻈﺮ "‪Contacting‬‬ ‫‪ "Dell‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.69‬‬ ‫‪ 1‬ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﺗﻴﺎﺭ ﻛﻬﺮﺑﺎﺋﻲ ﻣﻌﺮﻭﻑ ﻟﺪﻳﻚ ﻋﻤﻠﻪ ﺑﺸﻜﻞ ﺳﻠﻴﻢ‪.‬‬ ‫‪ 2‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ )ﺃﻭ ﺇﻋﺎﺩﺓ ﺗﺸﻐﻴﻞ( ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪ 3‬ﻋﻨﺪﻣﺎ ﻳﻈﻬﺮ ﺷﻌﺎﺭ ™‪ DELL‬ﺍﺿﻐﻂ ﺍﻟﻤﻔﺘﺎﺡ >‪ ‪.
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‫‪:Windows XP‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ‪) Start‬ﺍﺑﺪﺃ( ‪) Help and Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ(‪.‬‬ ‫‪ 2‬ﺍﻛﺘﺐ ‪) hardware troubleshooter‬ﻣﻜﺘﺸﻒ ﺃﻋﻄﺎﻝ ﺍﻷﺟﻬﺰﺓ ﻭﻣﺼﻠﺤﻬﺎ(‬ ‫ﻓﻲ ﺣﻘﻞ ﺍﻟﺒﺤﺚ ﻭﺍﺿﻐﻂ >‪
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‫‪) CPU fan failure‬ﺣﺪﺙ ﻋﻄﻞ ﻓﻲ ﻣﺮﻭﺣﺔ ﻭﺣﺪﺓ ﺍﻟﻤﻌﺎﻟﺠﺔ ﺍﻟﻤﺮﻛﺰﻳﺔ( ‪ -‬ﻋﻄﻞ ﻓﻲ‬ ‫ﻣﺮﻭﺣﺔﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﻗﻢ ﺑﺎﺳﺘﺒﺪﺍﻝ ﻣﺮﻭﺣﺔ ﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ ﻋﻠﻰ ‪.support.dell.com‬‬ ‫‪) Hard-disk drive failure‬ﻋﻄﻞ ﻓﻲ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( ‪ -‬ﻋﻄﻞ ﻣﺤﺘﻤﻞ ﻓﻲ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺃﺛﻨﺎء ﺇﺟﺮﺍء ﻋﻤﻠﻴﺔ ‪ POST‬ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺍﻓﺤﺺ ﺍﻟﻜﺒﻼﺕ ﺃﻭ ﻗﻢ ﺑﺘﺒﺪﻳﻞ‬ ‫ﺍﻷﻗﺮﺍﺹ ﺍﻟﺼﻠﺒﺔ ﺃﻭ ﺍﻧﻈﺮ "‪ "Contacting Dell‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪ 69‬ﻟﻠﻤﺴﺎﻋﺪﺓ‪.
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‫‪) Time-of-day clock lost power‬ﺳﺎﻋﺔ ﺣﺴﺎﺏ ﺍﻟﺘﻮﻗﻴﺖ ﻓﻘﺪﺕ ﺍﻟﻄﺎﻗﺔ( ‪ -‬ﺇﻋﺪﺍﺩﺍﺕ ﺗﻬﻴﺌﺔ‬ ‫ﺍﻟﻨﻈﺎﻡ ﺗﺎﻟﻔﺔ‪ .‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﻟﻠﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﻲ ﻟﺸﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪،‬‬ ‫ﺣﺎﻭﻝ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻋﻦ ﻃﺮﻳﻖ ﺍﻟﺪﺧﻮﻝ ﺇﻟﻰ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ ﺛﻢ ﺍﻟﺨﺮﻭﺝ ﻣﻨﻪ ﻋﻠﻰ ﺍﻟﻔﻮﺭ‬ ‫)ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔ ﻋﻠﻰ ‪ .(support.dell.com‬ﺇﺫﺍ ﻋﺎﺩﺕ ﺍﻟﺮﺳﺎﻟﺔ ﻟﻠﻈﻬﻮﺭ‪ ،‬ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ‬ ‫‪) Dell‬ﺍﻧﻈﺮ "‪ "Contacting Dell‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪) Operating system not found‬ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻏﻴﺮ ﻣﻮﺟﻮﺩ( ‪ -‬ﻗﻢ ﺑﺈﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ )ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔ ﻋﻠﻰ ‪ .(support.dell.com‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ‬ ‫‪ Dell‬ﺍﻧﻈﺮ ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪) Dell‬ﺍﻧﻈﺮ "‪ "Dell Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(42‬‬ ‫‪) Optional ROM bad checksum‬ﺍﻟﻤﺠﻤﻮﻉ ﺍﻻﺧﺘﺒﺎﺭﻱ ﻟﺬﺍﻛﺮﺓ ‪ ROM‬ﺍﻻﺧﺘﻴﺎﺭﻳﺔ ﻏﻴﺮ‬ ‫ﺻﺎﻟﺢ( ‪ -‬ﻓﺸﻞ ﻓﻲ ﺫﺍﻛﺮﺓ ‪) ROM‬ﺍﻟﻘﺮﺍءﺓ ﻓﻘﻂ( ﺍﻻﺧﺘﻴﺎﺭﻳﺔ‪ .‬ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪) Dell‬ﺍﻧﻈﺮ‬ ‫"‪ "Dell Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(42‬‬ ‫‪) A required .DLL ﬁle was not found‬ﺗﻌﺬﺭ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻠﻒ ‪ .
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‫‪) Memory allocation error‬ﺧﻄﺄ ﻓﻲ ﺗﺨﺼﻴﺺ ﺍﻟﺬﺍﻛﺮﺓ( ‪ -‬ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﺗﺸﻐﻴﻠﻪ‬ ‫ﻳﺘﻌﺎﺭﺽ ﻣﻊ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﻣﻊ ﺑﺮﻧﺎﻣﺞ ﺁﺧﺮ ﺃﻭ ﻣﻊ ﺃﺩﺍﺓ ﻣﺴﺎﻋﺪﺓ ﺃﺧﺮﻯ‪ .‬ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺍﻧﺘﻈﺮ ‪ 30‬ﺛﺎﻧﻴﺔ‪ ،‬ﺛﻢ ﺃﻋﺪ ﺗﺸﻐﻴﻠﻪ‪ .‬ﺣﺎﻭﻝ ﺗﺸﻐﻴﻞ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻣﺮﺓ ﺃﺧﺮﻯ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮ‬ ‫ﻇﻬﻮﺭ ﺭﺳﺎﻟﺔ ﺍﻟﺨﻄﺄ‪ ،‬ﻓﺎﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫‪) Hard-disk drive read failure‬ﻋﻄﻞ ﻓﻲ ﻗﺮﺍءﺓ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ( ‪ -‬ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ‬ ‫ﺧﻠﻞ ﻓﻲ ﺍﻟﻤﺤﺮﻙ ﺍﻟﺼﻠﺐ‪ .‬ﺍﻏﻠﻖ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻗﻢ ﺑﺈﺯﺍﻟﺔ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ )ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔﻋﻠﻰ‬ ‫‪ (support.dell.com‬ﻭﺍﺑﺪﺃ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻦ ‪ .CD‬ﺛﻢ ﻗﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪،‬‬ ‫ﻭﺃﻋﺪ ﺗﺮﻛﻴﺐ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﺛﻢ ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺇﺫﺍ ﺍﺳﺘﻤﺮﺕ ﺍﻟﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟﻈﻬﻮﺭ‪،‬‬ ‫ﺣﺎﻭﻝ ﺍﺳﺘﺨﺪﺍﻡ ﻣﺤﺮﻙ ﺃﻗﺮﺍﺹ ﺁﺧﺮ‪ .‬ﻗﻢ ﺑﺈﺟﺮﺍء ﺍﺧﺘﺒﺎﺭﺍﺕ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﻓﻲ ‪Dell‬‬ ‫‪) Diagnostics‬ﺍﻧﻈﺮ "‪ "Dell Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.
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‫‪) Error reading PCMCIA card‬ﺧﻄﺄ ﻓﻲ ﻗﺮﺍءﺓ ﺑﻄﺎﻗﺔ ‪ - (PCMCIA‬ﻻ ﻳﻤﻜﻦ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﻄﺎﻗﺔ ‪ .ExpressCard‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ ﺍﻟﺒﻄﺎﻗﺔ ﺃﻭ ﺣﺎﻭﻝ ﺗﺜﺒﻴﺖ ﺑﻄﺎﻗﺔ ﺃﺧﺮﻯ )ﺍﻧﻈﺮ (‪.‬‬ ‫ﺍﻧﻈﺮ ﺩﻟﻴﻞ ﺍﻟﺼﻴﺎﻧﺔﻋﻠﻰ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪) Extended memory size has changed‬ﺗﻢ ﺗﻐﻴﻴﺮ ﺣﺠﻢ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﻤﺘﺪﺓ( ‪ -‬ﺣﺠﻢ‬ ‫ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﺴﺠﻞ ﻓﻲ ‪) NVRAM‬ﺫﺍﻛﺮﺓ ﺍﻟﻮﺻﻮﻝ ﺍﻟﻌﺸﻮﺍﺋﻲ ﺍﻟﺜﺎﺑﺘﺔ( ﻻ ﻳﻄﺎﺑﻖ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﺜﺒﱠﺘﺔ‬ ‫ﻓﻲ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺃﻋﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .
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‫ﺍﻟﺮﻣﺰ‬ ‫)ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻬﻴﺔ‬ ‫ﻗﺼﻴﺮﺓ ﻣﺘﻜﺮﺭﺓ(‬ ‫ﺍﻟﻮﺻﻒ‬ ‫ﺍﻟﻌﻼﺝ ﺍﻟﻤﻘﺘﺮﺡ‬ ‫‪6‬‬ ‫ﻓﺸﻞ ﺍﺧﺘﺒﺎﺭ ‪BIOS‬‬ ‫ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﻓﺸﻞ ﺍﺧﺘﺒﺎﺭ ﺫﺍﻛﺮﺓ‬ ‫‪ CPU‬ﺍﻟﻤﺆﻗﺘﺔ‬ ‫ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪7‬‬ ‫ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺗﻨﻔﻴﺬ ﺃﻱ ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﻳﺮﺟﻰ ﺇﺗﺒﺎﻉ ﺗﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻷﻣﺎﻥ ﻓﻲ ﺩﻟﻴﻞ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‪.‬‬ ‫ﺇﺫﺍ ﻟﻢ ﺗﻜﻦ ﺍﻟﺮﺳﺎﻟﺔ ﻣﺪﺭﺟﺔ‪ ،‬ﺍﻧﻈﺮ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﻛﺎﻥ ﻳﻌﻤﻞ ﻋﻨﺪ ﻇﻬﻮﺭ‬ ‫ﺍﻟﺮﺳﺎﻟﺔ‪.
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‫ً‬ ‫ﺻﻮﺗﺎ ﺗﻨﺒﻴﻬﻴًﺎ ﺃﺛﻨﺎء ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ‪:‬‬ ‫ﺇﺫﺍ ﺃﺻﺪﺭ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪ 1‬ﻗﻢ ﺑﺘﺪﻭﻳﻦ ﻛﻮﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪.‬‬ ‫‪ 2‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪ Dell Diagnostics‬ﻟﺘﺤﺪﻳﺪ ﺳﺒﺐ ﺃﻛﺜﺮ ﺧﻄﻮﺭﺓ )ﺍﻧﻈﺮ"‪Dell‬‬ ‫‪ "Diagnostics‬ﻋﻠﻰ ﺍﻟﺼﻔﺤﺔ ‪.(42‬‬ ‫ﺍﻟﺮﻣﺰ‬ ‫)ﺃﺻﻮﺍﺕ ﺗﻨﺒﻴﻬﻴﺔ‬ ‫ﻗﺼﻴﺮﺓ ﻣﺘﻜﺮﺭﺓ(‬ ‫ﺍﻟﻮﺻﻒ‬ ‫ﺍﻟﻌﻼﺝ ﺍﻟﻤﻘﺘﺮﺡ‬ ‫‪1‬‬ ‫ﻓﺸﻞ ﺍﻟﻤﺠﻤﻮﻉ‬ ‫ﺍﻻﺧﺘﺒﺎﺭﻱ ﻟـ ‪.BIOS‬‬ ‫ﻋﻄﻞ ﻣﺤﺘﻤﻞ ﻓﻲ ﺍﻟﻠﻮﺣﺔ‬ ‫ﺍﻷﻡ‪.‬‬ ‫ﻟﻢ ﻳﺘﻢ ﺗﺘﺒﻊ ﻭﺣﺪﺍﺕ‬ ‫ﺫﺍﻛﺮﺓ‬ ‫ﺍﺗﺼﻞ ﺑﺸﺮﻛﺔ ‪.Dell‬‬ ‫‪3‬‬ ‫ﻓﺸﻞ ﻣﺤﺘﻤﻞ ﻓﻲ ﻟﻮﺣﺔ‬ ‫ﺍﻟﻨﻈﺎﻡ‬ ‫ﻓﺸﻞ ﻗﺮﺍءﺓ‪/‬ﻛﺘﺎﺑﺔ‬ ‫‪RAM‬‬ ‫‪5‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺳﺎﻋﺔ ﺍﻟﺰﻣﻦ‬ ‫ﺍﻟﺤﻘﻴﻘﻲ‪ .
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‫ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‬ ‫‪4‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻟﻠﺤﻤﺎﻳﺔ ﻣﻦ ﺍﺣﺘﻤﺎﻝ ﺍﻟﺼﺪﻣﺔ ﺍﻟﻜﻬﺮﺑﺎﺋﻴﺔ ﺃﻭ ﺍﻟﺘﻤﺰﻕ ﺑﺴﺒﺐ ﺗﺤﺮﻳﻚ ﺷﻔﺮﺍﺕ ﺍﻟﻤﺮﻭﺣﺔ ﺃﻭ‬ ‫ﺍﻟﺠﺮﻭﺡ ﺍﻷﺧﺮﻯ ﺍﻟﻤﺘﻮﻗﻌﺔ ﻓﻘﻢ ﺩﺍﺋ ًﻤﺎ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻦ ﺍﻟﻤﺨﺮﺝ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻗﺒﻞ ﻓﺘﺢ ﺍﻟﻐﻄﺎء‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺗﻨﻔﻴﺬ ﺃﻱ ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﻳﺮﺟﻰ ﺇﺗﺒﺎﻉ ﺗﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻷﻣﺎﻥ ﻓﻲ ﺩﻟﻴﻞ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‪.
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‫‪32‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬
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‫ﺍﻟﺨﺼﺎﺋﺺ ﺍﻟﺒﻴﺌﻴﺔ )ﺗﺎﺑﻊ(‬ ‫ﺍﻻﺭﺗﻔﺎﻉ ﻋﻦ ﺳﻄﺢ ﺍﻟﺒﺤﺮ‪:‬‬ ‫‪ -15.2‬ﺇﻟﻰ ‪ 3048‬ﻣﺘﺮ )‪ -50‬ﺇﻟﻰ ‪ 10‬ﺁﻻﻑ ﻗﺪﻡ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪ -15.2‬ﺇﻟﻰ ‪ 10668‬ﻣﺘﺮ )‪ -50‬ﺇﻟﻰ ‪ 35‬ﺃﻟﻒ ﻗﺪﻡ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫ﻣﺴﺘﻮﻯ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﻠﻮﺛﺔ ﺍﻟﻤﺤﻤﻮﻟﺔ ‪ G2‬ﺃﻭ ﺃﻗﻞ ﻛﻤﺎ ﻫﻮ ﻣﺤﺪﺩ ﻓﻲ ‪ISA-S71.
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‫ﺍﻟﻄﺎﻗﺔ‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﻐﺬﻳﺔ ﺑﺎﻟﺘﻴﺎﺭ ﺍﻟﻤﺴﺘﻤﺮ‪:‬‬ ‫ﺟﻬﺪ ﺍﻟﻮﺍﻁ‬ ‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﺘﺸﺘﺖ ﺍﻟﺤﺮﺍﺭﺓ‬ ‫)‪(MHD‬‬ ‫‪ 350‬ﻭﺍﺕ‬ ‫‪ 188‬ﻭﺍﺕ )ﺇﻣﺪﺍﺩ ﻃﺎﻗﺔ ﺑﻘﺪﺭﺓ ‪ -350‬ﻭﺍﺕ(‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺘﻢ ﺣﺴﺎﺏ ﺗﺸﺘﺖ ﺍﻟﺤﺮﺍﺭﺓ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺗﻘﺪﻳﺮ ﺍﻟﺠﻬﺪ‬ ‫ﺍﻟﻜﻬﺮﺑﻲ ﻟﻺﻣﺪﺍﺩ ﺑﺎﻟﻄﺎﻗﺔ‪.‬‬ ‫‪ 115/230‬ﻣﻮﺟﺔ ﺗﺒﺎﺩﻟﻴﺔ ﻟﻠﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﻲ‪ 60/50 ،‬ﻫﺮﺗﺰ‪4/8 ،‬‬ ‫ﺃﻣﺒﻴﺮ‬ ‫ﺍﻟﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﻲ )ﺍﻧﻈﺮ ﻣﻌﻠﻮﻣﺎﺕ‬ ‫ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻟﻠﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻬﻤﺔ ﻟﺘﻌﻴﻴﻦ ﺍﻟﺠﻬﺪ‬ ‫ﺍﻟﻜﻬﺮﺑﻲ‪(.
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‫ﻋﻨﺎﺻﺮ ﺍﻟﺘﺤﻜﻢ ﻭﺍﻟﻤﺼﺎﺑﻴﺢ‬ ‫ﺍﻟﺠﻬﺔ ﺍﻷﻣﺎﻣﻴﺔ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‬ ‫ﻣﺼﺒﺎﺡ ﻧﺸﺎﻁ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺠﺎﻧﺐ ﺍﻟﺨﻠﻔﻲ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ‪:‬‬ ‫ﻣﺼﺒﺎﺡ ﺳﻼﻣﺔ ﺍﻻﺗﺼﺎﻝ‬ ‫)ﻓﻲ ﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻤﺪﻣﺞ(‬ ‫ﺯﺭ ﺩﻓﻊ‬ ‫ﺿﻮء ﺃﺯﺭﻕ ‪ -‬ﺿﻮء ﺃﺯﺭﻕ ﻭﺍﻣﺾ ﻓﻲ ﺣﺎﻟﺔ ﺍﻟﺴﻜﻮﻥ؛ ﺿﻮء‬ ‫ﺃﺯﺭﻕ ﺛﺎﺑﺖ ﻟﺤﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫ﺿﻮء ﻋﻨﺒﺮﻱ ‪ -‬ﻳﺸﻴﺮ ﺍﻟﻀﻮء ﺍﻟﻌﻨﺒﺮﻱ ﺍﻟﻮﺍﻣﺾ ﺇﻟﻰ ﻣﺸﻜﻠﺔ ﻓﻲ‬ ‫ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪ .‬ﻳﺸﻴﺮ ﺍﻟﻀﻮء ﺍﻟﻌﻨﺒﺮﻱ ﺍﻟﺜﺎﺑﺖ ﻋﻨﺪﻣﺎ ﻻ ﻳﺒﺪﺃ ﺗﺸﻐﻴﻞ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺃﻥ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ ﻻ ﺗﺴﺘﻄﻴﻊ ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ‪ .
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‫ﻓﺘﺤﺎﺕ ﺍﻟﺘﻮﺻﻴﻞ )ﺗﺎﺑﻊ(‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﻣﻴﻜﺮﻭﻓﻮﻥ ﻭﺍﺣﺪﺓ ﺃﻣﺎﻣﻴﺔ‬ ‫ﺍﻟﺼﻮﺕ‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺳﻤﺎﻋﺔ ﺭﺃﺱ ﻭﺍﺣﺪﺓ ﺃﻣﺎﻣﻴﺔ‬ ‫ﺳﺖ ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﺧﻠﻔﻴﺔ ﻟﺪﻋﻢ ‪7.1‬‬ ‫ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪:‬‬ ‫‪ 6‬ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﻣﻦ ‪ 7‬ﺃﺳﻨﺎﻥ‬ ‫‪ ATA‬ﺗﺴﻠﺴﻠﻲ‬ ‫ﻓﺘﺤﺘﺎ ﺗﻮﺻﻴﻞ ﺑﺘﺴﻌﺔ ﺃﺳﻨﺎﻥ )ﻳﺪﻋﻤﺎﻥ ﺃﺭﺑﻌﺔ ﻣﻨﺎﻓﺬ ‪(USB‬‬ ‫ﺟﻬﺎﺯ ‪ USB‬ﺩﺍﺧﻠﻲ‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺫﺍﺕ ‪ 34‬ﺳﻦ‬ ‫ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻤﺮﻧﺔ‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﻭﺍﺣﺪﺓ ﺑﺄﺭﺑﻌﺔ ﺃﺳﻨﺎﻥ‬ ‫ﻣﺮﻭﺣﺔ ﺍﻟﻤﻌﺎﻟﺞ‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﻭﺍﺣﺪﺓ ﺑﺜﻼﺛﺔ ﺃﺳﻨﺎﻥ‬ ‫ﻣﺮﻭﺣﺔ ﻫﻴﻜﻞ ﻣﻌﺪﻧﻲ‬ ‫ﺛﻼﺙ ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﺏ ‪124‬ـ ﺳﻦ‬ ‫‪PCI 2.
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‫ﻧﺎﻗﻞ ﺍﻟﺘﻮﺳﻴﻊ )ﺗﺎﺑﻊ(‬ ‫‪PCI Express x1‬‬ ‫ﻓﺘﺤﺎﺕ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫ﺣﺠﻢ ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫ﻋﺮﺽ ﺑﻴﺎﻧﺎﺕ ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫)ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ(‬ ‫‪PCI Express x16‬‬ ‫ﻓﺘﺤﺎﺕ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫ﺣﺠﻢ ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫ﻋﺮﺽ ﺑﻴﺎﻧﺎﺕ ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ‬ ‫)ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ(‬ ‫‪ x1‬ﻭﺍﺣﺪﺓ‬ ‫‪ 36‬ﺳﻨﺎً‬ ‫ﺷﻖ ‪ PCI Express‬ﻭﺍﺣﺪ‬ ‫‪ x16‬ﻭﺍﺣﺪﺓ‬ ‫‪ 164‬ﺳﻨﺎً‬ ‫‪ PCI Express 16‬ﺷﻘﻮﻕ‬ ‫ﻣﺤﺮﻛﺎﺕ ﺍﻷﻗﺮﺍﺹ‬ ‫ﻳﻤﻜﻦ ﺍﻟﻮﺻﻮﻝ ﺇﻟﻴﻬﺎ ﻣﻦ ﺍﻟﺨﺎﺭﺝ‪:‬‬ ‫ﺣﺎﻭﻳﺔ ﺃﻗﺮﺍﺹ ﺑﻘﻴﺎﺱ ‪-3.5‬ﺑﻮﺻﺔ )ﺣﺎﻭﻳﺔ ﺃﻗﺮﺍﺹ ﻣﺮﻧﺔ(‬ ‫ﻳﻤﻜﻦ ﺍﻟﻮﺻﻮﻝ ﺇﻟﻴﻬﺎ ﻣﻦ ﺍﻟﺪﺍﺧﻞ‬ ‫ﺍﻷﺟﻬﺰﺓ ﺍﻟﻤﺘﻮﻓﺮﺓ‬ ‫ﻋﺪﺩ ﻳﺼﻞ ﺇﻟﻰ ﺛﻼﺙ ﺣﺎﻭﻳﺎﺕ ﺃﻗﺮﺍﺹ ﺑﻘﻴﺎﺱ ‪-5.
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‫ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﺍﻟﻨﻮﻉ‪:‬‬ ‫ﻣﺘﻜﺎﻣﻞ‬ ‫ﻣﺘﻜﺎﻣﻞ‬ ‫ﻣﺘﻜﺎﻣﻞ ﻣﻊ ‪Intel‬‬ ‫ﺫﺍﻛﺮﺓ ﻓﻴﺪﻳﻮ ﺗﺼﻞ ﺇﻟﻰ ‪ 64‬ﻣﻴﺠﺎﺑﺎﻳﺖ )ﻣﺸﺘﺮﻛﺔ( ﺑﺬﺍﻛﺮﺓ ﻧﻈﺎﻡ‬ ‫ﺇﺟﻤﺎﻟﻴﺔ ﺃﻗﻞ ﻣﻦ ‪ 512‬ﻣﻴﺠﺎﺑﺎﻳﺖ‬ ‫ﺫﺍﻛﺮﺓ ﻓﻴﺪﻳﻮ ﺗﺼﻞ ﺇﻟﻰ ‪ 256‬ﻣﻴﺠﺎﺑﺎﻳﺖ )ﻣﺸﺘﺮﻛﺔ( ﺑﺬﺍﻛﺮﺓ ﻧﻈﺎﻡ‬ ‫ﺇﺟﻤﺎﻟﻴﺔ ﺃﻛﺒﺮ ﻣﻦ ‪ 512‬ﻣﻴﺠﺎﺑﺎﻳﺘﻤﻨﻔﺼﻞ‬ ‫‪) nVidia Geforce 8800 GT‬ﺍﺧﺘﻴﺎﺭﻱ(‬ ‫ﻣﻨﻔﺼﻞ‬ ‫ﻳﺪﻋﻢ ﺇﻣﻜﺎﻧﻴﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺑﺎﺳﺘﺨﺪﺍﻡ ™‪Blu-ray Disc‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺩﻋﻢ ﻟﺨﻴﺎﺭ ﺟﺮﺍﻓﻴﻜﺲ ﻣﻨﻔﺼﻞ ﺑﺎﺭﺗﻔﺎﻉ ﻛﺎﻣﻞ‬ ‫ﻭﻃﻮﻝ ‪ -4/3‬ﻣﻦ ﺧﻼﻝ ﻓﺘﺤﺔ ﺑﻄﺎﻗﺔ ﺟﺮﺍﻓﻴﻜﺲ ‪PCIe x16‬‬ ‫‪.
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‫‪3‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺗﺒﻌﺎً ﻟﻠﻤﻨﻄﻘﺔ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻬﻴﺌﺔ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ( ‪) Help and Support‬ﺗﻌﻠﻴﻤﺎﺕ ﻭﺩﻋﻢ( ﻭﺣﺪﺩ ﺍﻟﺨﻴﺎﺭ‬ ‫ﺍﻟﺬﻱ ﻳﺴﻤﺢ ﻟﻚ ﺑﻌﺮﺽ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻣﻌﺎﻟﺞ‬ ‫ﻧﻮﻉ ﺍﻟﻤﻌﺎﻟﺞ‬ ‫®‬ ‫ﻣﻌﺎﻟﺞ ‪ Intel Core™2 Quad FSB‬ﻳﺼﻞ ﺇﻟﻰ ‪1333‬‬ ‫ﻣﻴﺠﺎﻫﺮﺗﺰ‬ ‫ﺫﺍﻛﺮﺓ ﻣﺆﻗﺘﺔ ﻣﻦ ﺍﻟﻤﺴﺘﻮﻯ ‪(L2) 2‬‬ ‫ﻣﻌﺎﻟﺞ ®‪ Intel Pentium‬ﻣﺰﺩﻭﺝ‬ ‫‪ SRAM‬ﻟﻠﻜﺘﺎﺑﺔ ﻣﺮﺓ ﺃﺧﺮﻯ ﺗﺒﻠﻎ ‪ 512‬ﻛﻴﻠﻮﺑﺎﻳﺖ ﻋﻠﻰ ﺍﻷﻗﻞ‬ ‫ﺑﺎﻧﺪﻓﺎﻉ ﺃﻧﺒﻮﺑﻲ ﻭﻣﺠﻤﻮﻋﺔ ﺗﺮﺍﺑﻄﻴﺔ ﺑﺜﻤﺎﻧﻴﺔ ﻃﺮﻕ‪.
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‫‪24‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬
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‫®‪Microsoft Windows Vista‬‬ ‫‪ Windows Vista‬ﺛﻢ ﺍﻧﻘﺮ ﻋﻠﻰ ‪Transfer‬‬ ‫‪ 1‬ﺍﻧﻘﺮ ﻋﻠﻰ ﺍﻟﺰﺭ ‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ‬ ‫‪) Files and Settings‬ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ( ﺛﻢ ‪Start Windows Easy‬‬ ‫‪) Transfer‬ﺍﺑﺪﺃ ﺍﻟﻨﻘﻞ ﺍﻟﺴﻬﻞ ﻓﻲ ﻧﻈﺎﻡ ‪.(Windows‬‬ ‫‪ 2‬ﻓﻲ ﻣﺮﺑﻊ ﺍﻟﺤﻮﺍﺭ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺣﺴﺎﺏ ﺍﻟﻤﺴﺘﺨﺪﻡ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻣﺘﺎﺑﻌﺔ‪.‬‬ ‫‪ 3‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺑﺪء ﻋﻤﻠﻴﺔ ﻧﻘﻞ ﺟﺪﻳﺪﺓ ﺃﻭ ﻣﺘﺎﺑﻌﺔ ﻋﻤﻠﻴﺔ ﻧﻘﻞ ﻗﻴﺪ ﺍﻟﺘﻘﺪﻡ‪.‬‬ ‫ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﻳﻮﻓﺮﻫﺎ ﻣﻌﺎﻟﺞ ﺍﻟﻨﻘﻞ ﺍﻟﺴﻬﻞ ﻟـ ‪ Windows‬ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.
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‫‪ 6‬ﻋﻨﺪ ﺍﻻﻧﺘﻬﺎء ﻣﻦ ﺇﻧﺸﺎء ﺍﻟﻘﺮﺹ ﻭﻇﻬﻮﺭ ﺍﻟﺮﺳﺎﻟﺔ ‪Now go to your old‬‬ ‫‪) computer‬ﺍﻧﺘﻘﻞ ﺍﻵﻥ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ(‪ ،‬ﻻ ﺗﻨﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ 7‬ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ‪.‬‬ ‫ﻟﻨﺴﺦ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ‪:‬‬ ‫‪ 1‬ﻓﻲ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ‪ ،‬ﺍﺩﺧﻞ ﻗﺮﺹ ﺍﻟﻤﻌﺎﻟﺞ‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ‪) Start‬ﺍﺑﺪﺃ( ‪) Run‬ﺗﺸﻐﻴﻞ(‪.‬‬ ‫‪ 2‬ﻓﻲ ﺍﻟﺤﻘﻞ ‪) Open‬ﻓﺘﺢ( ﺍﻟﻤﻮﺟﻮﺩ ﺑﺈﻃﺎﺭ ‪) Run‬ﺗﺸﻐﻴﻞ( ﺗﺼﻔﺢ ﺇﻟﻰ ﻣﺴﺎﺭ ‪fastwiz‬‬ ‫)ﻋﻠﻰ ﺍﻟﻮﺳﻴﻂ ﺍﻟﻘﺎﺑﻞ ﻟﻺﺯﺍﻟﺔ ﺍﻟﻤﻨﺎﺳﺐ( ﺛﻢ ﺍﻧﻘﺮ ‪) OK‬ﻣﻮﺍﻓﻖ(‪.
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‫‪ 5‬ﻣﻦ ﺍﻟﺸﺎﺷﺔ ‪) Select a transfer method‬ﺣﺪﺩ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺃﺳﻠﻮﺏ‬ ‫ﺍﻟﻨﻘﻞ ﺍﻟﺬﻱ ﺗﻔﻀﻠﻪ‪.‬‬ ‫‪ 6‬ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻣﺎ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﻧﻘﻠﻪ؟ ﺣﺪﺩ ﺍﻟﻌﻨﺎﺻﺮ ﺍﻟﺘﻲ ﺗﺮﻳﺪ ﻧﻘﻠﻬﺎ ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﺑﻌﺪ ﺍﻻﻧﺘﻬﺎء ﻣﻦ ﻧﺴﺦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪ ،‬ﺗﻈﻬﺮ ﺍﻟﺸﺎﺷﺔ ﺇﻛﻤﺎﻝ ﻣﺮﺣﻠﺔ ﺍﻟﻤﺠﻤﻮﻋﺔ‪.‬‬ ‫‪ 7‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Finish‬ﺇﻧﻬﺎء(‪.‬‬ ‫ﻟﻨﻘﻞ ﺑﻴﺎﻧﺎﺕ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ‪:‬‬ ‫‪ 1‬ﻣﻦ ﺷﺎﺷﺔ ‪) Now go to your old computer‬ﺍﻧﺘﻘﻞ ﺍﻵﻥ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ(‬ ‫ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺠﺪﻳﺪ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﻤﻜﻨﻚ ﻧﻘﻞ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻣﻦ ﺟﻬﺎﺯ ﻛﻤﺒﻴﻮﺗﺮ ﻗﺪﻳﻢ ﺇﻟﻰ ﺟﻬﺎﺯ ﺟﺪﻳﺪ ﻣﻦ ﺧﻼﻝ ﺗﻮﺻﻴﻞ ﻛﺒﻞ‬ ‫ﺗﺴﻠﺴﻠﻲ ﻣﺒﺎﺷﺮﺓ ﺑﻤﻨﺎﻓﺬ ﺍﻹﺩﺧﺎﻝ‪/‬ﺍﻹﺧﺮﺍﺝ )‪ (I/O‬ﺍﻟﻤﻮﺟﻮﺩﺓ ﻓﻲ ﻛﻼ ﺍﻟﺠﻬﺎﺯﻳﻦ‪.‬‬ ‫ﻟﻠﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺇﻋﺪﺍﺩ ﺍﺗﺼﺎﻝ ﻛﺒﻞ ﻣﺒﺎﺷﺮ ﺑﻲ ﺟﻬﺎﺯﻳﻦ ﻛﻤﺒﻴﻮﺗﺮ‪ ،‬ﺍﻧﻈﺮ ﻣﻘﺎﻟﺔ ﻗﺎﻋﺪﺓ ﻣﻌﺎﺭﻑ‬ ‫‪ Microsoft‬ﺭﻗﻢ ‪ 305621‬ﺏ ﻋﻨﻮﺍﻥ ‪How to Set Up a Direct Cable‬‬ ‫‪) Connection Between Two Computers in Windows XP‬ﻛﻴﻒ ﺗﻘﻮﻡ ﺑﺈﻋﺪﺍﺩ‬ ‫ﺍﺗﺼﺎﻝ ﻛﺒﻞ ﻣﺒﺎﺷﺮ ﺑﻴﻦ ﺟﻬﺎﺯﻱ ﻛﻤﺒﻴﻮﺗﺮ ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪ .(Windows XP‬ﻗﺪ ﻻ ﺗﻜﻮﻥ ﻫﺬﻩ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻣﺘﻮﺍﻓﺮﺓ ﻓﻲ ﺑﻌﺾ ﺍﻟﺒﻠﺪﺍﻥ‪.
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‫‪ 4‬ﺍﻧﻘﺮ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﺗﺤﺪﻳﺪ ‪) Set up my connection manually‬ﺇﻋﺪﺍﺩ ﺍﻻﺗﺼﺎﻝ ﻳﺪﻭﻳﺎً( ﻓﻲ‬ ‫ﺧﻄﻮﺓ ﺧﻄﻮﺓ ‪ ،18‬ﺗﺎﺑﻊ ﺇﻟﻰ ﺧﻄﻮﺓ ‪ .19‬ﺇﺫﺍ ﻟﻢ ﻳﺘﻢ ﺫﻟﻚ‪ ،‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ‬ ‫ﺍﻟﺸﺎﺷﺔ ﻻﺳﺘﻜﻤﺎﻝ ﺍﻹﻋﺪﺍﺩ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﻌﺮﻑ ﻧﻮﻉ ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﻄﻠﻮﺏ ﺗﺤﺪﻳﺪﻩ‪ ،‬ﺍﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ‬ ‫)‪ (ISP‬ﻟﺪﻳﻚ‪.‬‬ ‫‪ 5‬ﺍﻧﻘﺮ ﺍﻻﺧﺘﻴﺎﺭ ﺍﻟﻤﻨﺎﺳﺐ ﺃﺳﻔﻞ ‪How do you want to connect to the‬‬ ‫?‪) ،Internet‬ﻛﻴﻒ ﺗﺮﻳﺪ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ(‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.
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‫ﺍﻟﺘﻮﺻﻴﻞ ﺑﺎﻹﻧﺘﺮﻧﺖ‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﻳﺨﺘﻠﻒ ﻣﺰﻭﺩﻭ ﺧﺪﻣﺎﺕ ﺍﻹﻧﺘﺮﻧﺖ )‪ (ISP‬ﻭﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺍﻟﺘﻲ ﻳﻘﺪﻣﻮﻧﻬﺎ ﺗﺒﻌﺎً ﻟﻠﺒﻠﺪ‪.‬‬ ‫ﻟﻠﺘﻮﺻﻴﻞ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﺳﻮﻑ ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﺍﺗﺼﺎﻝ ﻣﻮﺩﻡ ﺃﻭ ﺍﺗﺼﺎﻝ ﺷﺒﻜﺔ ﻭﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺇﻧﺘﺮﻧﺖ‬ ‫ً‬ ‫ﺍﺗﺼﺎﻻ ﻫﺎﺗﻔﻴﺎً‪ ،‬ﻓﻘﻢ ﺑﺘﻮﺻﻴﻞ ﺧﻂ ﺍﻟﻬﺎﺗﻒ ﻓﻲ ﻣﻮﺻﻞ ﺍﻟﻤﻮﺩﻡ ﺍﻟﻤﻮﺟﻮﺩ‬ ‫)‪ .(ISP‬ﺇﺫﺍ ﻛﻨﺖ ﺗﺴﺘﺨﺪﻡ‬ ‫ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺑﻤﻮﺻﻞ ﺍﻟﻬﺎﺗﻒ ﻋﻠﻰ ﺍﻟﺤﺎﺋﻂ ﻗﺒﻞ ﺇﻋﺪﺍﺩ ﺍﺗﺼﺎﻝ ﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﺇﺫﺍ ﻛﻨﺖ ﺗﺴﺘﺨﺪﻡ‬ ‫ﺍﺗﺼﺎﻝ ‪ DSL‬ﺃﻭ ﻛﺎﺑﻞ ﺃﻭ ﺍﺗﺼﺎﻝ ﻣﻮﺩﻡ ﺍﻟﻘﻤﺮ ﺍﻟﺼﻨﺎﻋﻲ‪ ،‬ﻓﺎﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﺃﻭ ﻣﻘﺪﻡ‬ ‫ﺧﺪﻣﺔ ﺍﻟﻬﺎﺗﻒ ﺍﻟﻤﺤﻤﻮﻝ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻹﻋﺪﺍﺩ‪.
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‫ ‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﺗﺮﻛﻴﺐ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺭﻛﻦ ﺃﻭ ﻋﻠﻰ ﻣﻜﺘﺐ ﺃﻭ ﺗﺤﺖ ﻣﻜﺘﺐ‪ ،‬ﺍﺗﺮﻙ ﻣﺴﺎﻓﺔ ﻓﺎﺻﻠﺔ ﻻ‬ ‫ﺗﻘﻞ ﻋﻦ ‪ 5.1‬ﺳﻢ )ﺑﻮﺻﺘﺎﻥ( ﻣﻦ ﻇﻬﺮ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺍﻟﺤﺎﺋﻂ ﻹﺗﺎﺣﺔ ﺗﺪﻓﻖ ﺍﻟﻬﻮﺍء ﺍﻟﻤﻄﻠﻮﺏ‬ ‫ﻟﻠﺘﻬﻮﻳﺔ ﺍﻟﺴﻠﻴﻤﺔ‪.
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‫ﺗﺜﺒﻴﺖ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺧﺰﺍﻧﺔ‬ ‫ﻗﺪ ﻳﺆﺩﻱ ﺗﺮﻛﻴﺐ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺧﺰﺍﻧﺔ ﺇﻟﻰ ﺇﻋﺎﻗﺔ ﺗﺪﻓﻖ ﺍﻟﻬﻮﺍء ﻭﺍﻟﺘﺄﺛﻴﺮ ﻋﻠﻰ ﺃﺩﺍء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻣﻤﺎ‬ ‫ﻗﺪ ﻳﺘﺴﺒﺐ ﻓﻲ ﺇﻟﻰ ﺍﺭﺗﻔﺎﻉ ﺩﺭﺟﺔ ﺣﺮﺍﺭﺗﻪ ﺑﺸﻜﻞ ﻣﻔﺮﻁ‪ .‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﻮﺍﺭﺩﺓ ﺃﺩﻧﺎﻩ ﻋﻨﺪ ﺗﺮﻛﻴﺐ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺧﺰﺍﻧﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪:‬‬ ‫ﻗﺒﻞ ﺗﺮﻛﻴﺐ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺧﺰﺍﻧﺔ‪ ،‬ﺍﻗﺮﺃ ﺗﻌﻠﻴﻤﺎﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻭﺗﻌﻜﺲ ﻣﻮﺍﺻﻔﺎﺕ ﺩﺭﺟﺔ ﺣﺮﺍﺭﺓ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻤﺸﺎﺭ ﺇﻟﻴﻬﺎ ﻓﻲ ﻫﺬﻩ ﺍﻟﻮﺛﻴﻘﺔ ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ‬ ‫ﻟﺪﺭﺟﺔ ﺣﺮﺍﺭﺓ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻤﺤﻴﻄﺔ‪ .‬ﻳﺘﻌﻴﻦ ﻣﺮﺍﻋﺎﺓ ﺩﺭﺟﺔ ﺣﺮﺍﺭﺓ ﺍﻟﻐﺮﻓﺔ ﺍﻟﻤﺤﻴﻄﺔ ﻋﻨﺪ ﺗﺮﻛﻴﺐ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺧﺰﺍﻧﺔ‪ .
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‫‪ 6‬ﺍﺿﻐﻂ ﻋﻠﻰ ﺃﺯﺭﺍﺭ ﺍﻟﻄﺎﻗﺔ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪ 7‬ﻗﻢ ﺑﺎﻻﺗﺼﺎﻝ ﺑﺸﺒﻜﺘﻚ‪.
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‫‪ 4‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺍﻟﻤﻮﺩﻡ‬ ‫‪ 5‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﻛﺒﻞ )ﻛﺒﻼﺕ( ﺍﻟﻄﺎﻗﺔ‪.
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‫‪ 2‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺟﻬﺎﺯ ‪ USB‬ﻣﺜﻞ ﻟﻮﺣﺔ ﻣﻔﺎﺗﻴﺢ ﺃﻭ ﻣﺎﻭﺱ‪.‬‬ ‫‪ 3‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﻛﺒﻞ ﺍﻟﺸﺒﻜﺔ‪.
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‫‪12‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬
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‫‪2‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺗﻨﻔﻴﺬ ﺃﻱ ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﻳﺮﺟﻰ ﺇﺗﺒﺎﻉ ﺗﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻷﻣﺎﻥ ﻓﻲ ﺩﻟﻴﻞ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﻗﺪ ﻻ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻷﺟﻬﺰﺓ ﻣﻮﺟﻮﺩﺓ ﻟﻮ ﻟﻢ ﺗﻄﻠﺒﻬﺎ‪.‬‬ ‫‪ 1‬ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺍﻟﺸﺎﺷﺔ ﺑﺎﺳﺘﺨﺪﺍﻡ ﻛﺒﻞ ﻭﺍﺣﺪ ﻓﻘﻂ ﻣﻦ ﺍﻟﻜﺒﻼﺕ ﺍﻵﺗﻴﺔ‪ :‬ﻛﺒﻞ ﺍﻟﻤﺤﻮﻝ‪ Y-‬ﺍﻟﻤﺰﺩﻭﺝ‬ ‫ﻟﻠﺸﺎﺷﺔ ﺃﻭ ﻛﺒﻞ ‪ DVI‬ﺍﻷﺑﻴﺾ ﺃﻭ ﻛﺒﻞ ﺍﻟﻔﻴﺪﻳﻮ ﺍﻷﺯﺭﻕ‪.
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‫‪10‬‬ ‫ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ‬
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‫ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ‬ ‫‪1‬‬ ‫ﻣﺼﺒﺎﺡ ﺳﻼﻣﺔ ﺍﻻﺗﺼﺎﻝ‬ ‫‪2‬‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‬ ‫‪3‬‬ ‫ﺿﻮء ﻧﺸﺎﻁ ﺍﻟﺸﺒﻜﺔ‬ ‫‪4‬‬ ‫ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ ﺍﻟﻤﺮﻛﺰﻳﺔ‪/‬ﺻﺐ ﻭﻭﻓﺮ‬ ‫‪5‬‬ ‫ﻓﺘﺤﺔ ﺗﻮﺻﻴﻞ ﺍﻟﺨﻂ ﺍﻟﺪﺍﺧﻞ‬ ‫‪6‬‬ ‫ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ ﺍﻷﻣﺎﻣﻴﺔ ﺍﻟﻴﺴﺮﻯ‪/‬ﺍﻟﻴﻤﻨﻰ ﻟﻠﺨﻂ‬ ‫ﺍﻟﺨﺎﺭﺝ‬ ‫‪7‬‬ ‫ﺍﻟﻤﻴﻜﺮﻭﻓﻮﻥ‬ ‫‪8‬‬ ‫ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ ﺍﻟﺠﺎﻧﺒﻴﺔ ﺍﻟﻴﺴﺮﻯ‪/‬ﺍﻟﻴﻤﻨﻰ‬ ‫ﺍﻟﻤﺤﻴﻄﺔ‬ ‫‪9‬‬ ‫ﻓﺘﺤﺔ ﺍﻟﺘﻮﺻﻴﻞ ﺍﻟﺨﻠﻔﻴﺔ ﺍﻟﻴﺴﺮﻯ‪/‬ﺍﻟﻴﻤﻨﻰ‬ ‫ﺍﻟﻤﺤﻴﻄﺔ‬ ‫‪ 10‬ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ‪(4) USB 2.
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‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ‬ ‫‪1‬‬ ‫ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﺍﻟﻄﺎﻗﺔ‬ ‫‪2‬‬ ‫ﻓﺘﺤﺔ ﺗﻬﻮﻳﺔ ﻣﺼﺪﺭ ﺍﻟﺘﻴﺎﺭ‬ ‫‪3‬‬ ‫ﻣﻨﻔﺬ ﻛﺒﻞ ﺍﻟﺤﻤﺎﻳﺔ‬ ‫‪4‬‬ ‫ﺣﻠﻘﺎﺕ ﻗﻔﻞ ﺍﻟﻠﻮﺡ‬ ‫‪5‬‬ ‫ﻓﺘﺤﺎﺕ ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻮﺳﻌﺔ‬ ‫‪6‬‬ ‫ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ‬ ‫‪7‬‬ ‫ﻣﺼﺒﺎﺡ ﻣﺼﺪﺭ ﺍﻟﺘﻴﺎﺭ‬ ‫‪8‬‬ ‫ﻣﻔﺘﺎﺡ ﺗﺤﻮﻳﻞ ﻣﺤﺪﺩ ﺍﻟﺠﻬﺪ ﺍﻟﻜﻬﺮﺑﻲ‬ ‫‪8‬‬ ‫ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ‬
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‫‪1‬‬ ‫ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻤﻨﺎﻓﺬ ﻭﻓﺘﺤﺎﺕ ﺍﻟﺘﻮﺻﻴﻞ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻧﻈﺮ ﺩﻟﻴﻞ‬ ‫ﺗﻜﻨﻮﻟﻮﺟﻴﺎ ‪ Dell‬ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﻭ ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ‪.support.dell.com‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ‬ ‫‪1‬‬ ‫ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ‬ ‫‪2‬‬ ‫ﻟﻮﺣﺔ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ‬ ‫‪3‬‬ ‫ﺯﺭ ﺇﺧﺮﺍﺝ ﺍﻟﻘﺮﺹ ﺍﻟﻀﻮﺋﻲ‬ ‫‪4‬‬ ‫ﺃﺯﺭﺍﺭ ﺇﺧﺮﺍﺝ ﺍﻟﻘﺮﺹ ﺍﻟﻀﻮﺋﻲ ﺍﻻﺧﺘﻴﺎﺭﻳﺔ )‪(2‬‬ ‫‪5‬‬ ‫ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ‪(4) USB 2.
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‫‪6‬‬ ‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬
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‫‪ 7‬ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ‪63...................................‬‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ ‪63.......................................................‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء ‪64.............................................‬‬ ‫™‪64................................................... DellConnect‬‬ ‫ﺧﺪﻣﺎﺕ ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ‪64...................................................‬‬ ‫ﺧﺪﻣﺔ ‪ AutoTech‬ﻟﻠﺪﻋﻢ ﺍﻟﻔﻨﻲ ﺍﻵﻟﻲ ‪65.................................‬‬ ‫ﺧﺪﻣﺔ ‪ Order-Status Service‬ﻟﻠﺘﻌﺮﻑ ﺁﻟﻴﺎً ﻋﻠﻰ‬ ‫ﺣﺎﻟﺔ ﻃﻠﺐ ﺍﻟﻤﻨﺘﺞ‪65.
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‫‪ 4‬ﺍﻛﺘﺸﺎﻑ ﺍﻷﻋﻄﺎﻝ ﻭﺇﺻﻼﺣﻬﺎ‪33.............................‬‬ ‫ﺍﻷﺩﻭﺍﺕ ‪33.........................................................................‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺍﻟﻄﺎﻗﺔ ‪33..........................................................‬‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ ‪33.....................................................‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ ‪35............................................................‬‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﻨﻈﺎﻡ ‪40............................................................‬‬ ‫ﺍﻛﺘﺸﺎﻑ ﺃﻋﻄﺎﻝ ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ ﻭﺇﺻﻼﺣﻬﺎ ‪41.......
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫‪ 1‬ﻧﺒﺬﺓ ﻋﻦ ﺟﻬﺎﺯﻙ ‪7............................................‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ ‪7..................................................................‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ‪8....................................................................‬‬ ‫ﻓﺘﺤﺎﺕ ﺗﻮﺻﻴﻞ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ ‪9..................................................‬‬ ‫‪ 2‬ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪11 ...........................................‬‬ ‫ﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ ‪11 .................................................................
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‫ﺍﻟﻤﻼﺣﻈﺎﺕ ﻭﺍﻹﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺘﻨﺒﻴﻬﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪:‬‬ ‫ﺗﺸﻴﺮ ﺍﻟﻤﻼﺣﻈﺔ ﺇﻟﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺘﻲ ﺗﺴﺎﻋﺪﻙ ﻋﻠﻰ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺸﻜﻞ‬ ‫ﺃﻓﻀﻞ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﺸﻴﺮ ﺍﻹﺷﻌﺎﺭ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺗﻠﻒ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻓﻘﺪﺍﻥ ﺍﻟﺒﻴﺎﻧﺎﺕ‪ ،‬ﻛﻤﺎ ﻳﻌﻠﻤﻚ ﺑﻜﻴﻔﻴﺔ‬ ‫ﺗﻔﺎﺩﻱ ﺍﻟﻤﺸﻜﻠﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪:‬‬ ‫ﻳﺸﻴﺮ ﺍﻟﺘﻨﺒﻴﻪ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﻭﻗﻮﻉ ﺗﻠﻒ ﻓﻲ ﺍﻟﻤﻤﺘﻠﻜﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺑﺪﻧﻴﺔ ﺃﻭ ﺍﻟﻮﻓﺎﺓ‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺸﺮﺍء ﻛﻤﺒﻴﻮﺗﺮ ‪ ،Dell™ n Series‬ﻓﻠﻦ ﺗﻜﻮﻥ ﺃﻳﺔ ﺇﺷﺎﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻤﺴﺘﻨﺪ ﺇﻟﻰ ﺃﻧﻈﻤﺔ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ®‪ Microsoft® Windows‬ﻗﺎﺑﻠﺔ ﻟﻠﺘﻄﺒﻴﻖ‪.
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Dell™ Vostro™ 410 ‫ﺍﻹﻋﺪﺍﺩ ﻭﺍﻟﺪﻟﻴﻞ ﺍﻟﻤﺮﺟﻌﻲ ﺍﻟﺴﺮﻳﻊ‬ DCGAF ‫ﺍﻟﻤﻮﺩﻳﻞ‬ w w w. d e l l . c o m | s u p p o r t . d e l l .