Users Guide

Table Of Contents
Why are network adapters not detected during ESXi
installation
Cause:
This issue occurs due to one of the following reasons:
The ESXi image does not contain the latest version of network drivers, for Network Daughter Cards (NDCs) or network adapters used
in Dell EMC servers.
PowerEdge server does not have an NDC installed.
The NDC installed on the PowerEdge server is faulty
PowerEdge server has an NDC installed, but the NDC setting is disabled in the BIOS or UEFI.
Resolution:
1. Use the latest available Dell EMC customized ESXi image, which contains drivers for all NDC or network adapters that are supported
on Dell EMC PowerEdge servers.
NOTE: For more information about downloading the Dell EMC customized ESXi image, see the Downloading the Dell
EMC ESXi installer media section.
2. Check if the NDC is working correctly.
3. Check if the NDC setting is enabled in BIOS/UEFI.
NOTE: For more information about installing and configuring the NDC on a PowerEdge server, see Dell EMC
PowerEdge hardware Owner’s Manual at https://www.dell.com/poweredgemanuals.
Figure 6. No network adapter error during ESXi installation
Why are target devices not available in ESXi installer
Cause:
This issue occurs due to one of the following reasons:
1. There is no PowerEdge RAID controller or Internal Dual SD Module (IDSDM) or the BOSS-S1 device installed on the server.
2. The drivers for the Storage controllers are not available in the ISO image.
3. In the BIOS configuration utility, IDSDM is disabled.
4. In the BIOS configuration utility, the Integrated RAID controller is disabled.
5. If the Storage controller is set to RAID mode, and virtual disks are not created with the hard drives associated with the controller.
Resolution:
1. Use the latest available Dell EMC customized ESXi image, which contains drivers for all the supported storage controllers on Dell EMC
PowerEdge servers.
2. Ensure that the SD card is installed in the IDSDM card before installing the IDSDM card on the server. In the BIOS configuration utility,
set IDSDM to Enable.
3. In the BIOS configuration utility, ensure that Integrated RAID Controller is set to Enable.
4. While installing ESXi, ensure that the USB 3.0 option in the BIOS settings is set to Disable.
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Troubleshooting ESXi