User guide

April 2008 23 Dell Inc.
Issue
Version
Description
Resolution
Device details in ITA are
incomplete for ESX 3.0
servers
OM 5.x on ESX
3.x
ITA collects information
through SNMP. Some of the
server device information on
an ESX server is not
available through the ITA
inventory. The information
appears either blank or
unknown. This happens
when SNMP queries timeout.
This happens when an
incorrect version of OpenIPMI
is used in the ESX server.
When installing
OpenManage using
omasetup.sh
command, the following
error is displayed: "-
bash: omasetup.sh:
command not found"
OM 5.x on ESX
3.x
When omasetup.sh
command is used to install
OpenManage, the installation
fails with the error: -bash:
omasetup.sh: command
not found
omasetup.sh command is
not required to install
OpenManage on ESX 3.x.
OpenManage can be directly
installed with the standard
installation scripts provided in
the OpenManage CD-ROM.
OpenManage upgrade
from 4.x to 5.0 fails
OM 5.x on ESX
2.5.4/2.5.5/3.x
OpenManage upgrade from
version 4.x to 5.0 fails with
the error message: error:
Failed dependencies:
openipmi >= 35.12 is
needed by srvdmin-
ipmi-5.0.0-434.rhel3
This happens when you
attempt to upgrade
OpenManage without
upgrading the OpenIPMI.
Downgrade the IPMI version to
35.13 using the OpenManage
scripts as below.
Go into the OpenManage
install scripts directory as
mentioned above and execute
the command
./srvadmin-openipmi.sh
install-force
SNMP Traps from
VirtualCenter are not
displayed properly in IT
Assistant 8.0
OM 4.5/5.x on
ESX 2.5.x/3.x
SNMP traps from
VirtualCenter are displayed
as “Undefined” with no status
information.
Follow the steps outlined in a
separate support document
titled, “Configuring Dell
OpenManage IT Assistant 8.0
to Monitor SNMP Traps
Generated by VMware ESX
Server.” to categorize the
VirtualCenter traps in IT
Assistant.
Dell IT Assistant doesn‟t
recognize ESX servers
in „Servers‟ section.
OM 4.x / 5.0 on
ESX 3.0.1 or
Older versions
IT Assistant doesn’t
recognize ESX servers when
try to discover it using SNMP
protocol with OpenManage
installed on ESX server
Downgrade the IPMI version to
35.13 using the OpenManage
scripts as below. Go into the
OpenManage install scripts
directory as mentioned above
and execute the command
./srvadmin-openipmi.sh
install-force