User guide

April 2008 17 Dell Inc.
12. Known Issues
Issue
Version
Description
Resolution
Status for failed /
degraded drives
are not properly
reflected in the
Dell OMSS page.
OM 5.x on
ESX 3.5
Correct status about
the physical disks /
virtual disks are not
reflected in the Dell
OMSS page. The
status is refreshed
only after the OMSS
services restart.
Patch ESX350-200802412-BG needs to be
installed prior to the OpenManage Installation on
ESX 3.5 systems.
This patch addresses an issue related to event
reporting in Dell OMSS. This patch may be
downloaded from
http://www.vmware.com/download/vi/vi3_patches
_35.html. For further details, refer to
http://kb.vmware.com/kb/1003459 .
Unable to boot to
Utility Mode on
pressing <F10>
OM 4.5/5.x on
ESX 2.5.x/3.x
Pressing <F10> does
not boot to Utility
Mode.
During default ESX Server installation, the Utility
Partition is deleted. OM 5.3 and ESX 3.0.2
Update 1 introduce support for the Utility
Partition. To retain it, install ESX Server using
CDU and perform the following steps:
1. Boot the system using CDU.
2. Create utility partition.
3. During ESX Server installation, retain the
utility partition and select to boot from the
partition instead of booting from drive.
For older versions of OM and ESX, the Utility
Partition is not supported. Diagnostics may be
downloaded from support.dell.com.
Unable to mount
iDRAC floppy or
CD-ROM to ESX
service console
on PE M600 and
M605
OM 5.3.1,
OM 5.4 on
ESX 3.0.2/3.5
iDRAC virtual media
does not hot-mount to
ESX service console.
iDRAC virtual media is currently not supported for
ESX servers. This support will be enabled in the
upcoming software update.
Unable to use
remote floppy
disk and CD-ROM
in VM‟s using
DRAC Remote
media
OM 4.5/5.x on
ESX 2.5.x/3.x
When using DRAC,
remote media like
floppy disks and CD-
ROMs can be
mounted by the
Service Console but
they cannot be
accessed by VM’s.
When using Avocent
Digital KVM Access
Module in PE 1855,
remote floppy media
cannot be accessed
by VM’s.
Accessing remote floppy disks and
CD-ROMs from VM’s is not supported. Only
devices directly connected to an ESX server or a
floppy or CD-ROM ISO image present in the ESX
Service Console can be made accessible to the
VM’s. Avoid this issue by creating an image of
the floppy or CD-ROM and copying it to the
Service Console.