Installing Dell™ OpenManage™ Software in a VMware® ESX® Server Software Environment April 2008
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. Information in this document is subject to change without notice. This guide is for informational purposes only and may contain typographical errors and technical inaccuracies. The content is provided as is, without express or implied warranties of any kind.
Contents 1. Overview ................................................................................................................................................ 3 2. Supported OpenManage Software Versions ......................................................................................... 3 3. Dell OpenManage Components and Support Information..................................................................... 5 4. 3.1 Server Administrator .................................................
13. Troubleshooting ................................................................................................................................... 22 14. References ........................................................................................................................................... 25 April 2008 2 Dell Inc.
1. Overview This document provides installation steps, usage, and support information for the Dell™ OpenManage™ systems management suite on VMware® ESX Server software. 2.
1 PE R805 PE M605 PE M600 PE R900 ESXOpenManage Support Matrix PE 6950 Table 1-2. Supported OpenManage Software Versions 1 5.3 1 5.4 1 ESX 3.5 5.3 1 5.4 5.3.1 1 5.4 5.3.1 1 5.4 1 1 ESX 3.0.2 Update 1 5.3 5.4 5.3 5.4 5.3.1 5.4 5.3.1 5.4 ESX 3.0.2 5.2 X X X X ESX 3.0.1 5.2 5.1.1 X X X X ESX 3.0.0 X X X X X ESX 2.5.5 5.2 X X X X ESX 2.5.4 X X X X X ESX 2.5.3 X X X X X ESX 2.5.2 X X X X X ESX 2.5.1 X X X X X ESX 2.5.0 X X X X X ESX 2.1.
For more information on supported servers and storage, see the document “VMware Software Compatibility Matrix for Dell Servers and Storage” under the Support Documents at http://www.dell.com/vmware. 3. Dell OpenManage Components and Support Information Dell OpenManage is a suite of system management applications for managing Dell PowerEdge servers.
Toolkit. Dell Systems Build and Update Utility can be used to update the system firmware, configure system components such as DRAC and configure RAID groups through a graphical interactive wizard. 3.5 IPMI Baseboard Management Controller IPMI Baseboard Management Controller (BMC) provides a standard interface for monitoring and managing Dell Servers. IPMI Baseboard Management Controller is supported in VMware ESX Server.
4. Obtaining Dell OpenManage Software Acquire Dell OpenManage software from one of the following sources: 4.1 Dell OpenManage Software Kits Dell servers ship with Dell OpenManage systems management software kits. The software kit contains all the software components described in section 3 including OpenManage Server Administrator. Refer to section 6 for instructions on installing Dell OpenManage on VMware ESX Server software. 4.2 Dell OpenManage Package from support.dell.
3. Create a Utility Partition 4. Select the ESX Server version to install and follow the onscreen instructions to complete the installation. 5. While specifying the ESX Server installation configuration, choose manual partitioning scheme to retain the Utility partition. 6. Installing Dell OpenManage Server Administrator This section provides the steps to install the latest supported versions of Dell OpenManage on VMware ESX Server. 6.1 Installing Dell OpenManage 4.5 on ESX 2.5.
b. For all other configurations, use the following command: $ ./srvadmin-install.sh –b –w –r -s The options used in the Dell OpenManage installation script expand as: b: Base install of OpenManage Server Administrator w: Web interface for OpenManage Server Administrator r: Dell Remote Access Controller (DRAC) services s: OpenManage Storage Management (OMSM) NOTICE: ESX Server Software does not support OpenManage diagnostics. The above command omits diagnostics installation. 6.
$ mount /dev/cdrom /mnt/cdrom $ cd /mnt/cdrom/srvadmin/linux/supportscripts b. If you are using a tar file from http://support.dell.com, download the file to a temporary directory and extract the files: $ tar -zxvf OMI-50-MN-LX_A01.tar.gz where OMI-50-MN-LX_A01.tar.gz is the file downloaded from http://support.dell.com. 5. Install OpenManage by executing the installation script and following the onscreen instructions: a.
The following are the steps to install OpenManage 5.x on ESX 3.x: 1. Log on with administrator privileges (root) to the Service Console. 2. Make sure there is at least 512MB of free disk space in the /root partition of ESX Server service console. This can be verified by running the df –lh command in the service console. 3. Use the following steps to install OpenManage Server Administrator: a.
7. Upgrading from a Previous Version of OpenManage If both VMware ESX Server software and OpenManage need to be updated, upgrade ESX Server before upgrading OpenManage. Dell strongly recommends upgrading OpenManage to the latest version supported on your ESX server installation. 7.1 Upgrading to OpenManage 4.5 on ESX 2.5.x If your system is running Dell OpenManage software older than version 4.3, uninstall the current version before attempting to install the new version.
7.3 Upgrading to OpenManage 5.x on ESX 3.x 1. Log on with administrator privileges (root) to the Service Console. 2. Use the following steps to install OpenManage Server Administrator: a. If you are using an OpenManage CD/DVD, mount the CD/DVD and change the working directory with the following command: $ mount /dev/cdrom /mnt/cdrom $ cd /mnt/cdrom/srvadmin/linux/supportscripts b. If you are using a tar file from http://support.dell.
For more information about using OpenManage to manage Dell Servers, see the PowerEdge Documentation CD-ROM, which comes with the Dell Server and also available at http://www.dell.com/openmanage. 9. Using IT Assistant in an ESX Server Environment Dell IT Assistant can be used for basic discovery, monitoring, and management of VMware ESX Servers. IT Assistant uses SNMP to manage Dell servers running VMware ESX Server. To manage ESX servers using ITA, follow the steps below: 1.
2. Run the following command to configure the SNMP from RCLI: vicfg-snmp --server --username root --password -c -p 5567 -t @162/ NOTE: Multiple ITA IP Addresses can be mentioned by putting a comma ( , ) in between the target address i.e. ITA IP address 3. Run the following command to enable SNMP for ESX: vicfg-snmp --server --username root --password -E 4.
1. Download appropriate BIN file and .sign file from the support site as mentioned above 2. In ITA console, add the DUP package to the IT Assistant repository through Manage Software Updates tab. 3. Create a task for Software update and provide the details required NOTE: Make sure that ESX ssh port is open. ITA makes use of ssh port group for installation of DUP packages. 11. Uninstalling OpenManage from ESX Server To uninstall OpenManage from ESX Server, use the following steps: 1.
12. Known Issues Issue Version Description Resolution Status for failed / degraded drives are not properly reflected in the Dell OMSS page. OM 5.x on ESX 3.5 Correct status about the physical disks / virtual disks are not reflected in the Dell OMSS page. The status is refreshed only after the OMSS services restart. Patch ESX350-200802412-BG needs to be installed prior to the OpenManage Installation on ESX 3.5 systems. This patch addresses an issue related to event reporting in Dell OMSS.
Issue Version Description Resolution Unable to delete virtual RAID disks using OpenManage Storage Management OM 4.5/5.x on ESX 2.5.x/3.x When virtual RAID disks are deleted using OpenManage Storage Management, the operation fails and reports the following error: “Delete virtual disk failed.” Creating and deleting virtual RAID disks through OpenManage Storage Management is not supported. To create and delete RAID disks, use the boot menu of the PERC controller.
Issue Version Description Resolution Newly created RAID Virtual Disks using OpenManage Storage Management (OMSM) map to the same device name OM 4.5/5.x on ESX 2.5.x All newly created RAID virtual disks using Open Manage Storage Management map to /dev/sda. Creating and deleting virtual RAID disks through OMSM is not supported. To create and delete RAID disks, use the boot menu of the PERC controller. I/O errors are seen in VMware log files when detaching a remote floppy using DRAC 5 OM 4.5/5.
Issue Version Description Resolution OpenManage webpage reports outdated driver for SAS 6/iR Adapter OM 5.3, OM 5.4 on ESX 3.0.2 Update 1 and ESX 3.5 Under Storage Controller’s Firmware/Driver Information section, OpenManage web page displays current driver version as 2.06.48 for SAS 6/iR Integrated and the minimum required driver version as 4.00.00. The 2.06.48 driver is the correct driver version for ESX 3.0.2 Update 1 and ESX 3.5.
Issue Version Description Resolution Unsupported kernel version and non-RAID SCSI driver error message in OpenManage logs OM 4.5/5.x on ESX 2.5.x When OpenManage is installed, the following error message is displayed in the log: “Unsupported kernel version and non-RAID SCSI drivers.” OM Shared Service fails to start on ESX Server 2.5.5 with OM 5.2 OM 5.2 on ESX Server 2.5.5 After installation of OM 5.2 on ESX Server 2.5.5, on restarting the OM Services, OM Shared Service fails to start.
13. Troubleshooting Issue Version Description Resolution Unable to access OpenManage web interface OM 5.x on ESX 3.x OpenManage Web interface cannot be accessed using Web browser. Make sure that the VMware ESX firewall is configured to allow OpenManage web access using the following commands: esxcfg-firewall -o 1311,tcp,in,OpenManageR equest In ESX 3.x, OM 5.x service takes four minutes to start, during boot-up OM 5.x on ESX 3.
Issue Version Description Resolution Device details in ITA are incomplete for ESX 3.0 servers OM 5.x on ESX 3.x ITA collects information through SNMP. Some of the server device information on an ESX server is not available through the ITA inventory. The information appears either blank or unknown. This happens when SNMP queries timeout. This happens when an incorrect version of OpenIPMI is used in the ESX server. When installing OpenManage using omasetup.
Issue Version Description Resolution OpenManage installation fails with failed dependencies OM 4.5 on ESX 2.5.x OpenManage installation fails with the error: “Error failed dependencies: unzip is needed by srvadminomacore.4.x.0-xxx” Problems with video while connecting to the ESX server using console redirection with DRAC 3 OM 4.5 on ESX 2.5.x When connecting to the ESX server using OpenManage service console redirection for DRAC3, video connection reported as failed because connection to VNC fails.
14. References The following documents are available in the Support Documents and Resource Archive sections at http://www.dell.com/vmware: VMware Infrastructure 3.x software for Dell - Release Notes VMware Software Compatibility Matrix for Dell servers and storage Remote Installation of VMware ESX Server Software Using Dell Remote Access Controller Console Redirection on VMware ESX Server Software and PowerEdge Servers Configuring Dell OpenManage IT Assistant 8.
