Users Guide

60 vFoglight Cartridge for Guest Process Investigation
User Guide
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Operating System
Why did I get a message saying "Error: Invalid Agent" after clicking the
Save button in the Configuration Settings dialog box?
This message is a result of the server not finding the Agent selected under Advanced
Options. Try selecting a different Agent.
Why did I get a message saying "Error: No Agent Provided" after clicking
the Save button in the configuration settings dialog box?
This message is a result of no Agent being selected under Advanced Options.
Normally, an agent is selected for you. If you did not deselect the agent, it is possible
there are no agents currently available. Consult the Guest Process Investigation User
Guide to ensure you have followed all required steps to deploy a Guest Process
Investigation agent.
Why is the Save button disabled on the Configuration Settings dialog box?
The save button is disabled if any of the fields have not been provided. Complete all the
fields and try again.
I have saved my configuration settings, and the Enable Process Collection
checkbox is checked, but I still do not see any data. What is wrong?
If it has been longer than sixty seconds since saving the configuration settings and you
do not see any data, check the following:
a
Ensure one or more processes in the process list at the bottom of the dashboard
are checked. Only checked processes will be shown in the CPU and memory
graphs.
b
This cartridge is not able to test the saved configuration immediately after it is
entered. Open the Configuration Settings dialog box and verify that all
information is correct.
c
It is possible that the DNS name did not resolve during the configuration
process. To collect process information for this hosts, use the manual
configuration process. For more information, see “Manual Configuration of
Guest Process Agents Using the Administration Dashboards” on page 30.