Users Guide

ManualsBrandsDell ManualsActive System ManagerUpdate Packages Version 19.01.00

4 Command Line Interface Reference..............................................................................................................18

Linux CLI Options..............................................................................................................................................................18

Windows CLI Options......................................................................................................................................................20

Exit Codes for CLI............................................................................................................................................................22

5 Linux Troubleshooting.................................................................................................................................. 24

Known Issues....................................................................................................................................................................24

Diagnostic Tasks Will Not Run While a DUP Reboot is Pending.......................................................................... 24

Abnormal Termination of a DUP...............................................................................................................................24

Error While Loading Shared Libraries.......................................................................................................................24

Insucient Free Physical Memory to Load the BIOS Image................................................................................ 24

Kernel Panic While Running Storage Controller Firmware Update Packages.................................................... 25

Loss of Functionality While Renaming Linux DUPs............................................................................................... 25

DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System.......................................................................25

DUP Update of Firmware Might Fail While Running in the UEFI Mode..............................................................25

Messages.......................................................................................................................................................................... 26

DUP Message Logs......................................................................................................................................................... 30

Message Location.......................................................................................................................................................31

Messages Log Files.....................................................................................................................................................31

6 Troubleshooting for Systems Running Windows...........................................................................................32

Known Issues....................................................................................................................................................................32

Inventory Failure.........................................................................................................................................................32

Messages.......................................................................................................................................................................... 32

DUP Message Logs......................................................................................................................................................... 34

Message Location...................................................................................................................................................... 34

Messages Log Files....................................................................................................................................................34

7 Trusted Platform Module and BitLocker Support......................................................................................... 36

8 Microsoft Windows Server 2008 User Account Control............................................................................... 37

UAC Restrictions When Running DUPs Remotely....................................................................................................... 37

9 Frequently Asked Questions........................................................................................................................ 39

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