Users Guide

Table 6. Messages
Message Description/Solution
This Update Package is not compatible with your
system. Your system: <system model name>
Select a compatible DUP, and try the update again.
This Update Package is not compatible with your
system. Your system: <system model name>
Systems(s) supported
by this package: <system model name>...:
<system model name>
Select a compatible DUP, and try the update again.
This Update Package cannot be executed under
the
current operating system.
The operating system is not supported by DUP. For a list of
supported operating system check the Dell Systems Software
Support Matrix. This document is available at dell.com/support/
manuals.
Your system does not have the minimum operating
system version or service pack required for
this Update Package.
The DUP you selected cannot be installed because the minimum
operating system version or service pack requirements were not
met. Install the appropriate version, and try the update again. Or,
use an alternate update method on dell.com/support/manuals.
Your system exceeds the maximum operating
system version
supported by this Update Package.
The DUP you selected cannot be installed because the system
exceeded the maximum operating system version supported by the
DUP. Install the appropriate version or select another DUP, and try
the update again.
This Update Package is not compatible with any
of the devices detected in your system.
Select a compatible DUP for the device(s) you want to update, and
try again.
The prerequisite software version for this
update
was not found: Software application name:
<name> Current version:
<version> Required version: <version>
The DUP you selected cannot be installed because a prerequisite
requirement was not met. Install the appropriate prerequisite
software version, and try the update again.
The software to be updated was not found.
Install
the following software, and then retry the
update. Software name:
<name> Required version: <version>
The system does not contain the software that matches the DUP.
The version of this Update Package is newer
than
the currently installed version. Software
application name: <name>
Package version: <version> Installed version:
<version>
This message conrms the version of the currently installed
software before the update is performed.
The version of this Update Package is older
than
the currently installed version. Software
application name: <name>
Package version: <version> Installed version:
<version>
The DUP you selected cannot be installed because a newer version
of the software already exists on the system. To install the older
version:
In the interactive mode , Click Yes when prompted to continue with
the installation.
In the CLI mode Specify the /f option.
The version of this Update Package is the same
as the currently installed version. Software
application name: <name>
Package version: <version> Installed version:
<version>
The DUP you selected cannot be installed because the same
version of the software already exists on the system.
Troubleshooting for Systems Running Windows 33