Users Guide

UEFI-based update utility or Lifecycle Controller Platform Update option, run the DUP after adding more memory or immediately after a
reboot.
Kernel Panic While Running Storage Controller Firmware
Update Packages
Linux systems running one or more applications that interact with SCSI devices in certain ways are known to cause a kernel panic situation.
To resolve this, stop the Dell OpenManage Server Administrator and Dell OpenManage Server Administrator Storage Management Service
before running the storage controller rmware DUPs.
Loss of Functionality While Renaming Linux DUPs
Linux DUPs can be executed even if they are renamed, but some functionality is lost. Renamed Linux DUPs with extensions that are in the
Linux MIME (Multimedia Internet Message Extensions) database could fail to execute from various X‑Windows desktops, for example
GNOME. In this case the desktop issues a le open error message indicating that the DUP cannot be opened. This occurs if a DUP with an
uppercase .BIN extension is renamed to a lowercase .bin extension. The .bin extension has an entry in the Linux MIME database which
leads to the le open error.
DUPs Fail on 64-bit Red Hat Enterprise Linux Operating
System
If DUPs fail to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs:
• compat-libstdc++-33.i686
• libstdc++-4.4.4-5.el6.i686
• libxml2.i686
NOTE
: The RPMs are available on the Red Hat Enterprise Linux 6.3 x64 media.
DUP Update of Firmware Might Fail While Running in the UEFI
Mode
When Red Hat Enterprise Linux 6 or SLES 11 is installed and booted in a UEFI environment, ashing rmware using DUP might fail after
DUP reboots the system.
DUP relies on a warm reset to enable rmware ashing. In the UEFI mode, the kernel by default performs a cold reset.
Boot the system with the reboot=k kernel command line option to enable the rmware ashing procedure to complete successfully. You
could add this to /etc/grub.conf to be persistent across reboots.
NOTE
: Using the reboot=w option as documented in the Linux Kernel documentation might cause a Kernel Panic to occur on Red
Hat Enterprise Linux 6 while the system shuts down.
Linux Troubleshooting 25