Users Guide

4 Command Line Interface Reference...............................................................................17
Linux CLI Options..............................................................................................................................................................17
Windows CLI Options........................................................................................................................................................18
Exit Codes for CLI............................................................................................................................................................20
5 Linux Troubleshooting...................................................................................................22
Known Issues................................................................................................................................................................... 22
Diagnostic Tasks Will Not Run While a DUP Reboot is Pending..................................................................................22
Abnormal Termination of a DUP.................................................................................................................................22
Error While Loading Shared Libraries..........................................................................................................................22
Insufficient Free Physical Memory to Load the BIOS Image.......................................................................................22
Kernel Panic While Running Storage Controller Firmware Update Packages..............................................................22
Loss of Functionality While Renaming Linux DUPs.....................................................................................................23
DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System...............................................................................23
DUP Update of Firmware Might Fail While Running in the UEFI Mode.......................................................................23
Messages.........................................................................................................................................................................23
DUP Message Logs..........................................................................................................................................................28
Message Location...................................................................................................................................................... 29
Messages Log Files.................................................................................................................................................... 29
6 Troubleshooting for Systems Running Windows........................................................... 30
Known Issues................................................................................................................................................................... 30
Inventory Failure.........................................................................................................................................................30
Messages.........................................................................................................................................................................30
DUP Message Logs..........................................................................................................................................................32
Message Location...................................................................................................................................................... 32
Messages Log Files.................................................................................................................................................... 32
7 Trusted Platform Module and BitLocker Support.......................................................... 34
8 Microsoft Windows Server 2008 User Account Control................................................36
UAC Restrictions When Running DUPs Remotely............................................................................................................ 37
9 Frequently Asked Questions..........................................................................................38
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