Users Guide

Message Description/Solution

upgrade to Server Administrator

before running this package.

Administrator privileges are required to

perform

this update.

You must reboot the system for the update to

take

effect.

If you shut down or power off the system after performing

an update, you will lose the update.

An Update Package is already running. Wait

until

it is complete before proceeding with

another update.

You can run only one DUP at a time.

This Update Package is not installed.

Software application

name: <name> Package version: <version>

Would you like to install?

In an interactive mode, if a fresh install is applicable, you are

presented with a choice to install or not. The package version is

also displayed.

DUP Message Logs

Logging occurs when you run a command for a DUP. The logs maintain information about all update activities. DUPs write to the

Messages log. If you install the same package more than once on the same system, the log is appended. The messages files

directory contain messages about a wide range of events on the system. Therefore, you must scan through the log file to find the

messages that are relevant to DUPs.

Message Location

The default path for the older version prior to DUP 7.2 framework log file is %SystemDrive%\dell\updatepackage\log.

The path of the log files from 7.2 DUP framework are:

Windows Server 2008 and Windows Server 2012: %SystemDrive%\Program Data\Dell\UpdatePackage\log.

NOTE: User needs to have administrative privilege to see the log files.

Messages Log Files

The messages log file includes the following information

• Date and time the DUP was launched

• Package release ID number

• The full path and filename of the support log generated by the command

• DUP type

• DUP version

• Framework version of the DUP

• Software application name of the DUP

• Version of the currently installed DUP

• Version that the command is trying to apply to the system

• Exit code that results from execution of the command

• Whether a reboot was performed