Users Guide

Remote Terminal Sessions

In today's highly distributed environment, it is common for IT organizations to use remote access

solutions, such as Microsoft Terminal Services, to gain access to their remote systems. You may use this

type of solution to run DUPs.

NOTE: If the terminal session is disconnected during a NIC driver update, you will need to re-

connect and verify that the update has completed successfully.

Stand-Alone Systems and Firewalls

For systems that are not connected to the Internet or that have firewall which block user downloads, you

need to download DUP from dell.com/support by using a system that has Internet access, such as

desktop or portable computer. You can make DUP available to the system by copying them onto

removable media that the system supports.

Confirming the Update

To ensure that the DUPs were applied to the system, review the console output that was generated

during execution. For detailed information about the messages, see Linux Troubleshooting.

If you want to revert to a previous (older) version of the software after updating to a newer version, you

must download the appropriate DUP from dell.com/support/manuals and install it.

For Systems Running Linux:

To install the previous version from a script, use -q (unattended) mode. In addition, you must use the CLI

-f option, which forces the downgrade.

NOTE: If the system loses power during the update process, you must perform the updates again.

NOTE: DUPs for Linux can also be found in the repository on the Dell OpenManage Server Update

Utility DVD that contains the updated BIOS, and firmware components for Dell systems. For more

information, see the

Dell OpenManage Server Update Utility User's Guide available at dell.com/

support/manuals.

For Systems Running Windows:

To install the earlier version from a script, use the /s (unattended) mode. In addition, you must use the

CLI /f option, which forces the downgrade. You are prompted to ensure that you want to install an earlier

version.