Users Guide

Answer: No. DUPs contain logic to guard against potential corruption of their contents. Because of this

design, DUPs cannot be modified.

NOTE: If you modify the contents of DUPs, Dell will not support them.

Question: Can I use any other program to inspect or extract the contents of DUPs?

Answer: Yes, you can use WinZip or an equivalent software application.

NOTE: DUPs contain logic to guard against potential corruption of their contents. Because of this

design, DUPs cannot be modified. If you modify the contents of DUPs, Dell will not support them.

Question: I am running a non-English version of Windows 2000. Can I use DUPs?

Answer: Yes. You can use DUPs on non-English versions of Windows 2000 Server and Windows Server

2003 operating systems. Currently, DUPs are available only in English.

Question: How will I know when there are new DUPs available for my systems?

Answer: You can check dell.com/support for updates or register for the File Watch Service at dell.com to

receive automatic notification for upgrades to the system.

Question: Why do BIOS and firmware updates fail to re-apply (update to the same version), even when

using the force (/f) option in CLI mode?

Answer: Incase you are facing issues with the CLI mode, run DUPs in the GUI mode and confirm the re-

application.

Question: Why does my system only execute one of the CLI options that I entered in a command

string?

Answer: Only certain CLI options can be used simultaneously. When invalid combinations of CLI options

are entered in a single command string, only the option with the highest priority is executed. For details

on which commands can be used together for different operating system, see Command Line Interface

Reference .

Question: How do I verify that the DUPs that I have downloaded has a digital signature?

Answer: In Windows Explorer, locate the DUP that you want to verify and right-click the filename. Click

Properties in the pop-up window. If you see the Digital Signatures tab in the Properties window, the

DUP has a digital signature. If that tab is not displayed, the DUP is not signed. See Verifying the Digital

Signature on Windows for additional information.

Question: Why can’t I use a signed DUP with my current release of DUP?

Answer: DUPs released on 3rd quarter of 2005 and later are digitally signed.