Users Guide

Kernel Panic While Running Storage Controller Firmware Update Packages

Linux systems running one or more applications that interact with SCSI devices in certain ways are known

to cause a kernel panic situation.

To resolve this, stop the Dell OpenManage Server Administrator and Dell OpenManage Server

Administrator Storage Management Service before running the storage controller firmware DUPs.

Loss of Functionality While Renaming Linux DUPs

Linux DUPs can be executed even if they are renamed, but some functionality is lost. Renamed Linux

DUPs with extensions that are in the Linux MIME (Multimedia Internet Message Extensions) database

could fail to execute from various X‑Windows desktops, for example GNOME. In this case the desktop

issues a file open error message indicating that the DUP cannot be opened. This occurs if a DUP with an

uppercase .BIN extension is renamed to a lowercase .bin extension. The .bin extension has an entry in

the Linux MIME database which leads to the file open error.

DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System

If DUPs fail to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following

RPMs:

• compat-libstdc++-33.i686

• libstdc++-4.4.4-5.el6.i686

• libxml2.i686

NOTE: The RPMs are available on the Red Hat Enterprise Linux 6.3 x64 media.

DUP Update of Firmware Might Fail While Running in the UEFI Mode

When Red Hat Enterprise Linux 6 or SLES 11 is installed and booted in a UEFI environment, flashing

firmware using DUP might fail after DUP reboots the system.

DUP relies on a warm reset to enable firmware flashing. In the UEFI mode, the kernel by default performs

a cold reset.

Boot the system with the reboot=k kernel command line option to enable the firmware flashing

procedure to complete successfully. You could add this to /etc/grub.conf to be persistent across

reboots.

NOTE: Using the reboot=w option as documented in the Linux Kernel documentation might cause

a Kernel Panic to occur on Red Hat Enterprise Linux 6 while the system shuts down.

Messages

For descriptions and solutions to messages that you may receive when running DUPs, see the following

table: