Users Guide
Table Of Contents
- Dell Update Packages version 21.04 User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
- Appendix
● Add executable privileges to the package filename. Type the following command: chmod +x packagename.bin.
● Verify that the package meets the prerequisites for performing an update. To perform the check, type: ./
packagename.bin -c.
● Utilize one of the following methodologies for performing the updates. The first method is called the Single update method.
In this method, Run the DUP from the command line in interactive mode to perform the update. The other method is called
the Script method. Use this method if you want to run one or more updates from a script in non-interactive mode.
Prerequisites and Features for Systems Running
Windows
Before installing DUPs, read the information provided online and in the downloaded package. Ensure that the updates you
selected are both necessary and appropriate for the system. You may also need to complete some or all of the following steps:
NOTE: Run the DUP Check option on the target system and ensure that the system meets the prerequisites for
performing an update.
To run the check from the CLI, type: packagename.exe /c /s.
To run the check from the GUI:
1. Double-click the .exe file for the DUP you downloaded.
2. Read the information about the update in the GUI’s scrolling text window.
You can view the log results after running the check option from either the CLI or the GUI. The default path for the older
version prior to DUP 7.2 framework is %SystemDrive%\dell\updatepackage\log.
The paths of the log files from DUP 7.2 framework are:
Windows Server 2008 and Windows Server 2012: %SystemDrive%\Program Data\Dell\UpdatePackage\log.
3. Determine that the target system meets compatibility requirements.
For more information, see the Dell OpenManage Legacy Compatibility Guide, the Dell Systems Software Support Matrix, and
Other Documents You May Need.
4. Create a directory structure for performing the updates.
5. Determine a methodology for performing the updates. The first method is Single update method. In this method, Run DUP
from the command line in interactive mode to perform the update. The other method is Script method. Use this method if
you want to run one or more updates from a script in non-interactive mode.
NOTE:
DUPs for Windows can also be found in the repository on the Dell Server Updates ISO that contains the updated
BIOS, drivers, and firmware components for Dell systems.
Downloading DUPs
You can download DUPs from www.dell.com/support.
NOTE:
DUPs are also available in the repository folder in the Dell OpenManage Server Update Utility ISO, along with the
Catalog.xml (that contains information about both Windows and Linux DUPs) and DellSoftwareBundleReport.html files.
To download DUPs from www.dell.com/support:
1. Go to www.dell.com/support and select Support for Work.
2. Type the Service Tag and click submit.
3. Select Drivers and Downloads.
4. Select the operating system, category, and the update importance.
The list of applicable updates are displayed.
5. Click Download.
6. To complete downloading the file, follow the instructions on the screen.
NOTE:
You can also download a different file format from the File Title column by selecting a file format for the DUP and
clicking it. In case you want to download more than one file type, you must do it one at a time.
Getting Started 7