Users Guide
Table Of Contents
- Dell Update Packages version 21.04 User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
- Appendix
For Windows operating systems DUP generates the event log in the event viewer <application logs> folder and the
corresponding instances get generated.
For the Linux operating systems DUP generates the event log in the </var/log/messages> folder.
The log instance provides details of different performance parameters like Exit Code, DUP log location and name details.
Zip pack elimination
DUP facilitates you to extract the contents of the DUP payload and other contents in an existing folder or a defined location.
Slot information for hard drive
DUP provides specific information about the hard drive location detail with the slot number, storage controller, enclosures and
other particulars. The details of the slot information are also captured in the DUP log files.
Dependency
DUP supports the following dependencies:
● Soft Dependency — Dependency(s) that needs to be applied in order to use certain new features coming with the update.
For example, when the features of BIOS 1.7 are enabled only when iDRAC is at 2.3 then the dependency on iDRAC version
is a soft dependency and the BIOS update would be applied but the specific features would not be available till iDRAC is at
least 2.3.
● Hard Dependency — Dependency(s) that must be applied in order to apply the correct update. For example, the update for
upgrading BIOS to 1.7 might require iDRAC version to be at least 2.0. Then user needs to update iDRAC version to 2.0 before
updating BIOS 1.7.
NOTE:
In certain scenarios, for a complete update or upgrade, you have to install two and more DUPs. In such scenarios,
sometimes you have to restart the system to complete the update of previously installed DUPs.
Supported Operating Systems
For detailed information on various Dell systems and operating systems on which DUP is supported, see the Dell Systems
Software Support Matrix at dell.com/openmanagemanuals.
Prerequisites
Before you install and use DUPs, ensure that:
● The system and operating system is supported by DUPs. See Supported Operating Systems for more information.
● You have administrator privileges.
Prerequisites And Features For Systems Running
Linux
This section lists all the prerequisites and features for systems running the Linux operating system.
Dell-Qualified and Dell-Enabled Packages
Before installing DUPs, read the information provided online and in the downloaded package. Ensure that the updates you
selected are both necessary and appropriate for the system. You may also need to complete some or all of the following:
6
Getting Started