Users Guide

Linux CLI Options...............................................................................................................................................................18
Windows CLI Options.......................................................................................................................................................20
Exit Codes for CLI............................................................................................................................................................. 22
Chapter 5: Linux Troubleshooting................................................................................................24
Known Issues......................................................................................................................................................................24
Diagnostic Tasks Will Not Run While a DUP Reboot is Pending...................................................................... 24
Abnormal Termination of a DUP.............................................................................................................................. 24
Error While Loading Shared Libraries..................................................................................................................... 24
Insufficient Free Physical Memory to Load the BIOS Image............................................................................ 24
Kernel Panic While Running Storage Controller Firmware Update Packages.............................................. 25
Loss of Functionality While Renaming Linux DUPs............................................................................................. 25
DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System.................................................................. 25
DUP Update of Firmware Might Fail While Running in the UEFI Mode......................................................... 25
Messages............................................................................................................................................................................ 25
DUP Message Logs...........................................................................................................................................................32
Message Location........................................................................................................................................................32
Messages Log Files..................................................................................................................................................... 32
Chapter 6: Troubleshooting for Systems Running Windows.........................................................33
Known Issues......................................................................................................................................................................33
Inventory Failure.......................................................................................................................................................... 33
Messages.............................................................................................................................................................................33
DUP Message Logs...........................................................................................................................................................35
Message Location....................................................................................................................................................... 35
Messages Log Files..................................................................................................................................................... 36
Chapter 7: Trusted Platform Module and BitLocker Support........................................................37
Chapter 8: Microsoft Windows Server 2008 User Account Control.............................................. 38
UAC Restrictions When Running DUPs Remotely.................................................................................................... 38
Chapter 9: Frequently Asked Questions.......................................................................................40
Chapter 10: Appendix.................................................................................................................. 42
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Contents