Users Guide
Table Of Contents
- Dell Update Packages version 21.04 User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
- Appendix
NOTE: User needs to have administrative privilege to see the log files.
Messages Log Files
The messages log file includes the following information
● Date and time the DUP was launched
● Package release ID number
● The full path and filename of the support log generated by the command
● DUP type
● DUP version
● Framework version of the DUP
● Software application name of the DUP
● Version of the currently installed DUP
● Version that the command is trying to apply to the system
● Exit code that results from execution of the command
● Whether a reboot was performed
NOTE: The support log files are intended for use by Dell support personnel. Dell encourages you to redirect the DUP output
to a file of your choice.
36 Troubleshooting for Systems Running Windows