Users Guide

Table 6. Messages
Message Description/Solution
This Update Package is not compatible
with your
system. Your system: <system model name>
Select a compatible DUP, and try the update again.
This Update Package is not compatible
with your
system. Your system: <system model name>
Systems(s) supported
by this package: <system model name>...:
<system model name>
Select a compatible DUP, and try the update again.
This Update Package cannot be executed
under the
current operating system.
The operating system is not supported by DUP. For a list of
supported operating system check the Dell Systems Software
Support Matrix. This document is available at dell.com/
support/manuals.
Your system does not have the minimum
operating
system version or service pack required
for this Update Package.
The DUP you selected cannot be installed because
the minimum operating system version or service pack
requirements were not met. Install the appropriate version,
and try the update again. Or, use an alternate update method
on dell.com/support/manuals.
Your system exceeds the maximum operating
system version
supported by this Update Package.
The DUP you selected cannot be installed because the system
exceeded the maximum operating system version supported
by the DUP. Install the appropriate version or select another
DUP, and try the update again.
This Update Package is not compatible
with any
of the devices detected in your system.
Select a compatible DUP for the device(s) you want to
update, and try again.
The prerequisite software version for
this update
was not found: Software application name:
<name> Current version:
<version> Required version: <version>
The DUP you selected cannot be installed because a
prerequisite requirement was not met. Install the appropriate
prerequisite software version, and try the update again.
The software to be updated was not found.
Install
the following software, and then retry
the update. Software name:
<name> Required version: <version>
The system does not contain the software that matches the
DUP.
The version of this Update Package is
newer than
the currently installed version. Software
application name: <name>
Package version: <version> Installed
version: <version>
This message confirms the version of the currently installed
software before the update is performed.
The version of this Update Package is
older than
the currently installed version. Software
application name: <name>
Package version: <version> Installed
version: <version>
The DUP you selected cannot be installed because a newer
version of the software already exists on the system. To install
the older version:
In the interactive mode , Click Yes when prompted to
continue with the installation.
In the CLI mode Specify the /f option.
34 Troubleshooting for Systems Running Windows