Users Guide
Table Of Contents
- Dell Update Packages version 21.04 User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
- Appendix
Table 3. Windows CLI Options: Usage
CLI Option CLI Task Description Command Syntax
/drivers=<path>
This feature extracts only driver contents
from the DUP.
Packagename.exe /s /
drivers=<Path>
/driveronly
This features installs only driver contents
from the DUP.
Packagename.exe /s /driveronly
Exit Codes for CLI
Exit codes help you determine and analyze the execution results after you run DUPs.
After running DUPs, see the exit codes that are described in the following table.
Table 4. Exit Codes (continued)
Value Message Name Display Name Description
0 SUCCESSFUL Success
The update was successful.
1 UNSUCCESSFUL
(FAILURE)
Unsuccessful
An error occurred during the update process; the update
was not successful.
2 REBOOT_REQUIRED Reboot required
You must restart the system to apply the updates.
3 DEP_SOFT_ERROR Soft dependency error
Some possible explanations are:
● You attempted to update to the installed version of
the software.
● You tried to downgrade to a previous version of the
software.
To avoid receiving this error, provide the /f option.
4 DEP_HARD_ERROR Hard dependency error
The prerequisite software was not found on the system.
The update was unsuccessful because the system did
not meet BIOS, driver, or firmware prerequisites for the
update to be applied, or because no supported device
was found on the target system.
5 QUAL_HARD_ERROR Qualification error
The DUP is not applicable to the system. Some possible
explanations are:
● The operating system is not supported by the DUP.
● The system is not supported by the DUP.
● The DUP is not compatible with the devices that are
found in your system.
A QUAL_HARD_ERROR cannot be suppressed by using
the /f switch.
6 REBOOTING_SYSTEM Rebooting system
The system is being rebooted.
9 RPM_VERIFY_FAILED RPM verification has failed.
The Linux DUP framework uses RPM verification to
ensure the security of all DUP-dependent Linux utilities.
If security is compromised, the framework displays a
message and an RPM Verify Legend, and then exits with
exit code 9.
RPM produces output only if there is a verification
failure. The format of the output is:
.SM5DLUGT 'utility name'
22 Command Line Interface Reference