Users Guide
Table Of Contents
- Dell Update Packages version 21.04 User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
- Appendix
System Reboot Required
Certain packages, such as those that update the system BIOS, require a reboot for the new software to take effect. After you
apply an update that requires a reboot, you must restart the system to complete the update.
You have the option of choosing to defer the reboot until another time as long as you do not turn off the system. This feature
is primarily intended to allow you to apply any number of updates together and perform the system reboot after the last
update has been applied. If this process is interrupted, for example, through a power interruption, you must repeat the updates.
Therefore, it is recommended that you schedule updates for a time when the reboot can take place immediately after you apply
the last update.
Saving Console Output for Linux
As the DUPs are executed, messages are printed to the console. To redirect console output, use the following syntax with
interactive commands:
./packagename.bin|tee -a logname.lo
The |tee specifies the output from the DUP to be sent to both the console and to a log file. The ‑a switch ensures that the
output is appended to a file, protecting any previous log file output from being overwritten.
Delivering DUPs to the Systems
The DUP application does not provide scheduling and delivery of the packages to multiple systems. You must rely on third‑party
or native operating system applications to accomplish script execution and distribution on multiple systems.
Updating Multiple Systems
For large environments that consists of multiple systems, remote software distribution applications provide the best solution.
Many of these tools can effectively leverage the DUP and provide the convenience of installing and updating a variety of
software, such as operating systems and applications, in a heterogeneous environment.
Network file shares also are an effective method of making DUP accessible in a distributed environment. When a DUP begins
execution, it first copies the contents of the package to a temporary location on the local drive of the system. This process
ensures that the update can be completed even if the connection to the network share is lost for any reason.
Remote Terminal Sessions
In today's highly distributed environment, it is common for IT organizations to use remote access solutions, such as Microsoft
Terminal Services, to gain access to their remote systems. You may use this type of solution to run DUPs.
NOTE:
If the terminal session is disconnected during a NIC driver update, you will need to re-connect and verify that the
update has completed successfully.
Stand-Alone Systems and Firewalls
For systems that are not connected to the Internet or that have firewall which block user downloads, you need to download
DUP from dell.com/support by using a system that has Internet access, such as desktop or portable computer. You can make
DUP available to the system by copying them onto removable media that the system supports.
Confirming the Update
To ensure that the DUPs were applied to the system, review the console output that was generated during execution. For
detailed information about the messages, see Linux Troubleshooting.
If you want to revert to a previous (older) version of the software after updating to a newer version, you must download the
appropriate DUP from dell.com/support/manuals and install it.
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Using Dell Update Packages