Users Guide
Table Of Contents
- Dell Update Packages User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
Answer: The BIOS update is applied only after you restart the system.
Question: I'd like to apply several updates to my system at once. Can I do this with DUPs? Do I need to be concerned about
the order in which I apply the updates?
Answer: Yes, you can apply multiple updates to the system at the same time. For information about the update order , see Installation
Order of DUPs.
Question: If I rename Windows DUPs, will they still function correctly?
Answer: Yes.
Question: Can I modify DUPs?
Answer: No. DUPs contain logic to guard against potential corruption of their contents. Because of this design, DUPs cannot be modified.
NOTE: If you modify the contents of DUPs, Dell will not support them.
Question: Can I use any other program to inspect or extract the contents of DUPs?
Answer: Yes, you can use WinZip or an equivalent software application.
NOTE: DUPs contain logic to guard against potential corruption of their contents. Because of this design, DUPs cannot
be modified. If you modify the contents of DUPs, Dell will not support them.
Question: How will I know when there are new DUPs available for my systems?
Answer: You can check dell.com/support for updates or register for the File Watch Service at dell.com to receive automatic
notification for upgrades to the system.
Question: Why do BIOS and firmware updates fail to re-apply (update to the same version), even when using the force (/f)
option in CLI mode?
Answer: Incase you are facing issues with the CLI mode, run DUPs in the GUI mode and confirm the re-application.
Question: Why does my system only execute one of the CLI options that I entered in a command string?
Answer: Only certain CLI options can be used simultaneously. When invalid combinations of CLI options are entered in a single command
string, only the option with the highest priority is executed. For details on which commands can be used together for different operating
system, see Command Line Interface Reference .
Question: How do I verify that the DUPs that I have downloaded has a digital signature?
Answer: In Windows Explorer, locate the DUP that you want to verify and right-click the filename. Click Properties in the pop-up window.
If you see the Digital Signatures tab in the Properties window, the DUP has a digital signature. If that tab is not displayed, the DUP is
not signed. See Verifying the Digital Signature on Windows for additional information.
40
Frequently Asked Questions