Users Guide
Table Of Contents
- Dell Update Packages User's Guide
- Getting Started
- What’s new in this release
- DUP event viewer
- Zip pack elimination
- Slot information for hard drive
- Dependency
- Supported Operating Systems
- Prerequisites
- Prerequisites And Features For Systems Running Linux
- Prerequisites and Features for Systems Running Windows
- Downloading DUPs
- Downloading DUPs through Repository Manager
- Installing Device Drivers
- Installation Order of DUPs
- Best practices for using DUPs
- Other Documents You May Need
- Contacting Dell
- Using Dell Update Packages
- Update and Rollback in Lifecycle Controller Enabled Server
- Command Line Interface Reference
- Linux Troubleshooting
- Known Issues
- Diagnostic Tasks Will Not Run While a DUP Reboot is Pending
- Abnormal Termination of a DUP
- Error While Loading Shared Libraries
- Insufficient Free Physical Memory to Load the BIOS Image
- Kernel Panic While Running Storage Controller Firmware Update Packages
- Loss of Functionality While Renaming Linux DUPs
- DUPs Fail on 64-bit Red Hat Enterprise Linux Operating System
- DUP Update of Firmware Might Fail While Running in the UEFI Mode
- Messages
- DUP Message Logs
- Known Issues
- Troubleshooting for Systems Running Windows
- Trusted Platform Module and BitLocker Support
- Microsoft Windows Server 2008 User Account Control
- Frequently Asked Questions
Table 5. Update Packages Message Information (continued)
Message Description/Solution
In no event shall Dell Inc. be held liable
for any direct, indirect, incidental,
special, or consequential damages suffered
during or after package customization and
execution.
Fully consider this statement before executing a customized
package that was enabled by the ‑‑rebuild option.
Attempt to update BIOS or firmware to the
same
version. Update was unnecessary and not
applied.
Re-application of BIOS or firmware DUP serves no purpose.
Inventory operation exceeded specified
timeout.
Inventory operations have time-out limits as defined in the
package’s PIEConfig.xml file. Time‑out durations are in
seconds. If an operation times out, the remainder of the package
update is cancelled.
Execution operation exceeded specified
timeout.
Execution update operations have time‑out limits as defined in
the package. Time-out durations are in seconds. If an operation
times out, the remainder of the package update is cancelled.
/var/lock directory must exist.
Create this system directory to make sure that package updates
do not execute concurrently.
Unable to build a device driver for the
running
kernel because it is not supported on your
system.
Select a compatible DUP and try again.
The Intel IMB driver is currently loaded.
Please unload
the driver before executing.
Unload the Intel IMB driver before installing the selected DUP.
Warning: The shell less command is not
available.
When viewing Release Notes, press space to
continue viewing notes, q to continue DUP
processing.
Continue to view the release notes, or install the less command
from operating system media, and re-execute the package
interactively.
Press 'q' to exit DUP
(--version).
Press 'q' to continue with DUP execution
(dup dup execution).
The Linux DUP framework uses the Linux utility, less, to display
the release notes relevant to the specific firmware or driver
release managed by the DUP. When viewing release notes, DUP
prompts when executed with the below options:
--version: Press 'q' to exit DUP (--
version)
All other DUP execution: Press 'q' to continue with DUP
execution.
Warning: Screen widths of less than <numeric
value> can distort the information view.
To optionally correct this, answer < No > to stop package
execution. Increase the width of the terminal window to the
required size and then re-execute the package interactively.
30 Linux Troubleshooting