Dell UltraSharp 32 HDR PremierColor Monitor—UP3221Q User’s Guide Model: UP3221Q Regulatory model: UP3221Qb
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . 10 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . 30 Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Attaching the Monitor Hood. . . . . . . . . . . . . . . . . . . . . . . 34 Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 35 Connecting the HDMI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Connecting the DisplayPort (DP to DP) cable. . . . . . . . . . . . . . . . 37 Connecting the Thunderbolt™ 3 Active cable .
Stopping the Validation Process . . . . . . . . . . . . . . . . . . . 80 Requirements to view or playback HDR content . . . . . . . 81 Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . 82 Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Vertical Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Rotating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Troubleshooting . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
Stand Base I/O Cover Monitor Hood Power Cable (Varies by Country) HDMI Cable DP Cable (DP to DP) Thunderbolt™ 3 (USB Type-C) Active Cable About Your Monitor │ 7
USB Type-C to Type-A Cable • Factory Calibration Report • Calibration and Validation Techsheet • Thunderbolt™ 3 Connection Techsheet • Quick Setup Guide • Safety, Environmental, and Regulatory Information 8 │ About Your Monitor
Product Features The Dell UP3221Q flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and mini LED backlight. The monitor features include: • 80.01 cm (31.5 in.) viewable area display (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions. • Wide viewing angle to allow viewing from a sitting or standing position. • Color gamut of CIE1976 DCI-P3 99.8% with an average ΔE < 2.
Identifying Parts and Controls Front View Label 1 Description LED indicator to display the monitor’s power status.
Back View Back view without and with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mmbehind attached VESA Cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm.) 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support.
Bottom View Bottom view without monitor stand Label Description Use 1 AC power connector Connect the power cable (shipped with your monitor). 2 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 3 HDMI port connector (2) Connect your computer with HDMI cable. 4 DisplayPort in connector Connect your computer with DP cable. 5 Audio-Line out Connect your speakers.
6 Thunderbolt™ 3 Upstream (USB Type-C®) port Connect the Thunderbolt™ 3 Active cable that came with your monitor to the computer or mobile device. This port supports USB Power Delivery (up to 90 W), Data, and DisplayPort video signal. The Thunderbolt™ 3 port supports Alternate Mode DP1.4 with a maximum resolution of 3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, and 5 V/3 A. Thunderbolt™ 3 supports MST (Multi-Stream Transport) capable monitor.
9 Connect your external colorimeter. External Colorimeter port NOTE: Remove the plastic plug when using this port. NOTE: This port is used exclusively for connecting external colorimeters. Do not plug in other USB devices. * Headphone usage is not supported for the audio line out connector. ** To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port(s).
Faceplate coating Advanced Antiglare treatment of the front polarizer (Haze 25%, 3H) Backlight mini LED Response time • 6 ms gray to gray in Fast Mode • 8 ms gray to gray in Normal Mode • 14 ms gray to gray in Off Mode Color depth 1.07 billion colors (True 10 Bit) Color gamut (panel native) • CIE1931 Adobe 93% • CIE1976 DCI-P3 99.8% • CIE1976 BT.2020 83% Built-in devices Colorimeter Calibration accuracy (default Color Space preset) SDR: Average ΔE < 1 NOTE: Only for DCIP3 D65, BT.
Adjustability Height adjustable stand 160 mm Tilt -5° to 21° Swivel -30° to 30° Pivot -90° to 90° NOTE: Do not mount inverse (180°) landscape orientation as it may damage the monitor.
Preset Display Modes Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal /Vertical) VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.
Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitor can be supported 3840 x 2160 at 60 Hz 3840 x 2160 at 60 Hz 1 NOTE: Use the cables that came with your monitor for Thunderbolt™ Multi-Stream Transport (MST) connection. See Connecting the monitor for Thunderbolt™ Multi-Stream Transport (MST) function for connection details. Electrical Specifications Model UP3221Q Video input signals HDMI 2.0*/DP 1.
Physical Characteristics Model UP3221Q Connector Type • 1 x DP 1.4 (HDCP 2.2) • 2 x HDMI 2.0 (HDCP 2.2) • 1 x Thunderbolt™ 3 Upstream port (DP1.4) • 1 x Thunderbolt™ 3 Downstream port (DP1.4) • 2 x SuperSpeed USB 5/10 Gbps (USB 3.2 Gen 1/2) Downstream port • 1 x External Colorimeter port. This port does not support standard USB devices.
Dimensions (with stand) Height (extended) 623.7 mm (24.55 in.) Height (compressed) 463.7 mm (18.25 in.) Width 712.5 mm (28.05 in.) Depth 250.0 mm (9.84 in.) Dimensions (without stand) Height 435.9 mm (17.16 in.) Width 712.5 mm (28.05 in.) Depth 76.1 mm (3.00 in.) Stand dimensions Height (extended) 488.3 mm (19.22 in.) Height (compressed) 441.5 mm (17.38 in.) Width 345.0 mm (13.58 in.) Depth 250.0 mm (9.84 in.) Weight Weight with packaging 24.33 kg (53.
Environmental Characteristics Model UP3221Q Compliant Standards • RoHS-compliant • BFR/PVC-free (Halogen-free) excluding external cables • Arsenic-free glass and Mercury-free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating • Storage: -20°C to 60°C (-4°F to 140°F) • Shipping: -20°C to 60°C (-4°F to 140°F) Humidity Operating 10% to 90% (non-condensing) Non-operating • Storage: 10% to 90% (non-condensing) • Shipping: 10% to 90% (non-condensing) Altitude Operating 3
Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Standby Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
The OSD functions only in the normal operation mode. When the Joystick is pressed in the Standby Mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
Pin Assignments DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.
HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ About Your Monitor │ 27
Thunderbolt™ 3 Connector Pin Number Signal Name Pin Number Signal Name A1 GND B1 Cable Detection A2 TX1+ B2 TX2+ A3 TX1- B3 TX2- A4 VBUS B4 VBUS A5 CC1 B5 CC2 A6 D+ B6 D+ A7 D- B7 D- A8 SBU1 B8 SBU2 A9 VBUS B9 VBUS A10 RX2- B10 RX1- A11 RX2+ B11 RX1+ A12 GND B12 GND USB Ports • 1 x Thunderbolt™ 3 downstream (USB Type-C compatible) - bottom • 1 x Thunderbolt™ 3 upstream (USB Type-C compatible) - bottom • 2 x SuperSpeed USB 5/10 Gbps (USB 3.
LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/pixelguidelines. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2.
6. Lift the cover, as shown, to expose the VESA area for stand assembly. 7. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place.
8. Place the monitor upright with the protective cushion attached. NOTE: Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not hold or lift the monitor by the colorimeter tray when moving the monitor.
9. Tear apart the zipper die-cut in the middle of the protective cushion, then remove the protective cushion from the left and right side of the monitor. 10. Remove the cover from the monitor.
Attaching the Monitor Hood To install your monitor hood: 1. Take out the hood that came with the monitor. 2. Unfold the hood with the “U” channel strips on both flaps facing inwards.
3. Align the monitor side within the “U” channel strips. 4. Slide the hood all the way down. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the HDMI/DP/Thunderbolt™ 3 Active cable from the monitor to your computer or device.
Connecting the HDMI cable NOTE: The default out of factory setting in the UP3221Q is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is connected, follow the procedures below to change the settings from HDMI 2.0 to HDMI 1.4: • Press the Joystick to activate the OSD menu. • Toggle the Joystick to highlight Input Source, then press the joystick to enter the submenu. • Toggle the Joystick to highlight HDMI.
Connecting the DisplayPort (DP to DP) cable NOTE: The default out of factory setting in the UP3221Q is DP 1.4. Connecting the Thunderbolt™ 3 Active cable NOTE: Use the Thunderbolt™ 3 Active cable shipped with monitor only. • • • • This port supports DisplayPort Alternate Mode DP1.4. The Thunderbolt™ 3 power delivery compliant port (PD Version 3.0) delivers up to 90 W of power.
Connecting the monitor for Thunderbolt™ Multi-Stream Transport (MST) function NOTE: UP3221Q supports the Thunderbolt™ MST feature. To make use of this feature, your PC must support Thunderbolt™ feature. The default out of factory setting in the UP3221Q is Alternate Mode DP1.4. To set up MST connection, please use only Thunderbolt™ 3 Active cable that came with your monitor and perform the below steps: 1. Turn Off your computer and disconnect the power cable. 2.
NOTE: If you are using a computer with USB-C DP connection, please purchase the USB-C DP cable separately. For more information, go to: http://www.dell.com. NOTE: For information on purchasing a Thunderbolt™ 3 Passive cable, go to: Purchasing a Thunderbolt™ 3 Passive Cable.
6. Use the cable slot on the monitor stand to organize the cables. NOTE: The USB connection only offers USB data transfer in this scenario. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above.
Attaching the I/O Cover Align and place the I/O Cover within the recess compartment. NOTE: Ensure that all cables pass through cable-management clip on the monitor.
Removing the Monitor Stand NOTE: To prevent the curved LCD screen from being scratched and damaged while removing the stand, ensure that the monitor is placed on a soft, clean foam. Direct contact with hard objects might cause damage to the curved monitor. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
Operating the Monitor Power On the Monitor Press the Power Button to turn on the monitor. Using the Joystick Control Use the Joystick control on the rear of the monitor to make OSD adjustments. 1. Press the Joystick button to launch the OSD main menu. 2. Move the Joystick up/down/left/right to toggle between options. 3. Press the Joystick button again to confirm the settings and exit. Joystick Description • When the OSD menu is on, press the button to confirm the selection or save the settings.
• For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. Using the On-Screen Display (OSD) Menu Accessing the Menu Launcher Press or toggle the Joystick to launch the Menu Launcher.
3 Select this icon to display the monitor’s current status. Shortcut key/ Display Info Select this icon to set Color Space setting. 4 Shortcut key/ Color Space 5 Select this icon to start the color validation process. Shortcut key/ Validate Now Select this icon to launch the On-Screen Display (OSD). See Accessing the Menu System. 6 Menu Select this icon to exit the OSD main menu.
Icon Menu and Submenus Color Description Use Color to adjust the color setting mode.
Color Space When you select Color Space, you can choose one of the following: S1: DCI P3 D65 G2.4 L100, S2: BT.709 D65 BT.1886 L100, S3: BT.2020 D65 BT.1886 L100, S4: sRGB D65 sRGB L120, S5: Adobe RGB D65 G2.2 L160, S6: Adobe RGB D50 G2.2 L160, Native, H1: HDR10 D65 ST.2084(PQ) L1000, H2: HDR D65 HLG L1000, User 1, User 2, User 3, CAL 1, or CAL 2. NOTE: The factory preset mode S1: DCI P3 D65 G2.4 L100 differs from DCI-P3 spec (P3 White point, 48 cd/ m2).
Reset Color Reset your monitor color settings to the factory settings. Luminance Luminance adjusts the luminance of the backlight. Toggle the Joystick up to increase the luminance and toggle the Joystick down to decrease the luminance (min. 45 / max. 350). NOTE: Changes made in Luminance menu will not be saved in the preset color space. NOTE: Luminance is grayed out when Color Space is set to CAL 1 or CAL 2.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Thunderbolt (90 W) Select the Thunderbolt (90 W) input when you are using the Thunderbolt™ 3 connector. Press the Joystick to select the Thunderbolt (90 W) input source. DP Select the DP input when you are using the DisplayPort (DP) connector. Press the Joystick to select the DP input source. HDMI 1 Select the HDMI 1 input when you are using the HDMI 1 connector.
Auto Select for Allows you to set Auto Select for Thunderbolt Thunderbolt (90 W) to: (90 W) • Prompt for Multiple Inputs: Always displays the “Switch to Thunderbolt Video Input” message for you to choose whether to switch or not. • Yes: Always switch to Thunderbolt (90 W) video input (without asking) when the Thunderbolt™ 3 Active cable is connected. • No: Never automatically switch to Thunderbolt (90 W) video input when the Thunderbolt™ 3 Active cable is connected.
Digital Cinema Adjusts the Digital Cinema Masking to Entire DCI Masking Container, DCI 1.85:1, DCI 2.39:1, DCI 2.35:1 or Masking Opacity. NOTE: When Masking Opacity is selected, toggle the Joystick up or down to adjust the level. Markers Marker Color Adjusts the Markers to No Markers, 1.85:1, 2.39:1, 2.35:1, 2:1, 1:1, 16:9 Extraction, 16:9 Action Safe, 16:9 Title Safe, 4:3 Extraction, 4:3 Action Safe, 4:3 Title Safe, Center Crosshair, or Thirds. Adjusts the Marker Color to Gray, Red, Green, or Blue.
Response Time Allows you to set the Response Time to Normal, Fast, or Off. NOTE: The Response Time will automatically reset to panel default during calibration and validation to ensure color accuracy. NOTE: Response time selection: 4K: • 24 Hz, 30 Hz (Response time selectable) • 48 Hz, 50 Hz (Response time not selectable) Non-4K: • 24 Hz, 30 Hz, 48 Hz, 50 Hz, 60Hz (Response time selectable) Uniformity Select screen uniformity compensation settings. On is Compensation factory calibrated setting by default.
PBP This function brings up a window displaying image from another input source.
PBP Mode Adjusts the PBP (Picture by Picture) mode to AA, AB, or Off. Press the Joystick to enable PBP mode.
PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press the Joystick to select the PBP sub-window source signal. PBP Input Select to toggle between the input sources in PBP Source Toggle mode. Press the Joystick to switch between input sources in PBP mode. NOTE: Not available when PBP mode is set to AA. Video Swap Select to swap videos between main window and subwindow in PBP mode. Press the Joystick to swap main window and sub-window.
Sharpness (Sub) Adjust the sharpness level of the picture in PBP Mode. Toggle the Joystick up or down to adjust the sharpness. Audio Allows you to set the audio source from the main window or the sub-window. Video Data Range Adjusts the Video Data Range to Auto, Full, or Limited. Reset PBP Select this option to restore default PBP settings. Calibration Perform color calibration with the built-in colorimeter. Calibrate Now Allows you to start color calibration.
Calibration Targets Allows you to set the calibration target to S1: DCI P3 D65 G2.4 L100, S2: BT.709 D65 BT.1886 L100, S3: BT.2020 D65 BT.1886 L100, S4: sRGB D65 sRGB L120, S5: Adobe RGB D65 G2.2 L160, S6: Adobe RGB D50 G2.2 L160, H1: HDR10 D65 ST.2084(PQ) L1000, H2: HDR D65 HLG L1000, User 1, User 2, User 3, CAL 1, or CAL 2. NOTE: The following Color Space options are not available as calibration targets: Native, User 1, User 2, and User 3.
Calibration Allows you to set the Calibration Module Power to Module Power On or Off . NOTE: Calibration Module Power must be On to enable Calibration function. Correlate with Allows you to examine the most recent correlated External calibration results processed by an external colorimeter. Colorimeter Show Last Calibration Results Allows you to examine the most recent calibration results. Reset Calibration Select this option to restore default Calibration settings.
Validation Targets Allows you to set the validation target to S1: DCI P3 D65 G2.4 L100, S2: BT.709 D65 BT.1886 L100, S3: BT.2020 D65 BT.1886 L100, S4: sRGB D65 sRGB L120, S5: Adobe RGB D65 G2.2 L160, S6: Adobe RGB D50 G2.2 L160, H1: HDR10 D65 ST.2084(PQ) L1000, H2: HDR D65 HLG L1000, CAL 1*, or CAL 2*. *For targets supported by built-in calibration. Auto Allows you to set the Auto Recalibrate if ΔE2000 > 2 Recalibrate if to Yes or No. ΔE2000 > 2 NOTE: Function name on your display may vary.
Scheduler Set schedule for auto calibration or validation. Allows you to set Scheduler to Off, Calibration, Validation, or Calibration + Validation. Schedule Sessions Allows you to set the Schedule Sessions to Every 200 Hours or at user preferred interval (Quarterly, Monthly, Weekly, or Daily). Operation Mode Allows you to set the Operation Mode to Prompt before starting session or Carry out in sleep mode.
Menu Language Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Auto Rotation Allows you to set the monitor Auto Rotation to On or Off.
Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors sideby-side setup. • Menu Buttons: All Joystick functions (except the Power Button) are locked and not accessible by the user. • Power Button: Only the Power Button is locked and not accessible by the user. • Menu + Power Buttons: Both the Joystick & Power Button are locked and not accessible by the user.
Personalize Shortcut Key 1 Allows you to choose a feature from Color Space, Shortcut Key 2 Luminance, Input Source, Aspect Ratio, Digital Cinema Masking, Markers, PBP Mode, PBP Input Shortcut Key 3 Source Toggle, Video Swap, Calibrate Now, Show Shortcut Key 4 Last Calibration Results, Validation, Show Last Shortcut Key 5 Validation Results, or Display Info and set it as a shortcut key. Power Button Allows you to set the power LED indicator on or off to LED save energy.
Warm Up Time Allows you to turn the monitor warm up On or Off, or before Use set it to automatically activate at the scheduled Day and Time. The default is Off. Reset Reset all settings under the Personalize menu to the Personalization factory preset values Others Display Info Displays the monitor's current settings. Set Date and Time Set the date and time for the monitor. NOTE: Please sync the date and time when: • Setting up the monitor for the first time.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor. LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On.
Firmware Service Tag Displays the firmware version of your monitor. Displays the service tag serial number of your monitor. Acknowledge SDK access Allows you to set the Acknowledge SDK access function to On or Off. Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all settings to the factory preset values. NOTE: The following settings will not reset after Factory Reset: Calibration and validation data, language, and date and time.
You will see the following message before the DDC/CI function is disabled: You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor enters the Standby Mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
If you press any button other than the Power Button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal. If either Thunderbolt (90 W), HDMI, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may be slightly different according to the connected input signal.
When Factory Reset is selected, the following message appears: When Yes is selected, the following message appears: See Troubleshooting for more information.
Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8 and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 3840 x 2160. 4. Click OK. In Windows® 10: 1. Right-click on the desktop and click Display settings. 2. Click Advanced display settings. 3.
Performing Color Calibration Perform Calibration with the built-in colorimeter to calibrate the color of your monitor. Using the OSD menu 1. Using the OSD menu, set the calibration criteria based on your preference. Then select Calibrate Now. 2. The following message appears, select Yes to continue the process.
3. Calibration will start automatically. Using the Shortcut Key with video signal 1. Press the Joystick to display the shortcut keys. 2. Select the icon. 3. The following message appears, select Yes to continue the process.
4. Calibration will start automatically. Using the Shortcut Key without video signal You can perform calibration for the monitor without acquiring an input signal from the computer. 1. Press the Joystick to display the OSD menu. 2. Toggle to the Calibration menu and set the calibration criteria based on your preference. Then select Calibrate Now.
3. The following message appears, select Yes to continue the process. 4. Calibration will start automatically. NOTE: Calibration at Portrait Mode is not supported. NOTE: For detailed functionality, see Calibration.
Stopping the Calibration Process You can stop the calibration process at any time. 1. During calibration process, press the Joystick, the following message appears. 2. Select Yes to stop the process. Performing Color Validation Perform Validation on color calibration with the built-in colorimeter. Using the OSD menu 1. Using the OSD menu, set the validation criteria based on your preference. Then select Validate Now to start the validation process.
2. The following message appears, select Yes to continue the process. 3. Validation will start automatically. Using the shortcut key with video signal 1. Press the Joystick to display the shortcut keys. 2. Select the icon.
3. The following message appears, select Yes to continue the process. 4. Validation will start automatically. Using the shortcut key without video signal You can perform validation for the monitor without acquiring an input signal from the computer. 1. Press the Joystick to display the OSD menu. 2. Toggle to the Validation menu and set the validation criteria based on your preference. Then select Validate Now.
3. The following message appears, select Yes to continue the process. 4. Validation will start automatically. NOTE: Validation at Portrait Mode is not supported. NOTE: For detailed functionality, see Validation.
Stopping the Validation Process You can stop the validation process at any time. 1. During validation process, press the Joystick, the following message appears. 2. Select Yes to stop the process.
Requirements to view or playback HDR content (1) via Ultra BluRay DVD or Game consoles Ensure the DVD player and Game consoles are HDR capable, e.g. Panasonic DMP-UB900, x-Box One S, PS4 Pro. Download and install the appropriate graphics card drivers (for PC applications), see below. (2) via PC Ensure the graphics card used is HDR capable, i.e., HDMI2.0a (with HDR option) compliant and HDR graphics driver is installed. HDR capable player application must be used, e.g.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension NOTE: The stand extends vertically up to 160 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise Rotate counterclockwise 84 │ Operating the Monitor
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
3. Toggle the Joystick to highlight the Diagnostics icon, then press the Joystick, and a gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press the Joystick again. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens. The test is complete when the text screen appears. To exit, press the Joystick again.
Always On USB Type-C (Thunderbolt™) Charging The monitor allows you to charge your notebook or mobile devices through the Thunderbolt™ 3 Active cable even when the monitor is powered off. See USB-C Charging 90 W for more information. You may need to update to the latest firmware for this feature to function properly. Firmware update You may verify your current firmware revision in Firmware.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/ Power LED off What You Experience No picture Possible Solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the Power Button is pressed fully.
Missing Pixels LCD screen has spots • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Safety Related Issues Visible signs of smoke or sparks • Do not perform any troubleshooting steps. Intermittent Problems Monitor • Ensure that the video cable connecting the malfunctions monitor to the computer is connected on & off properly and is secure. • Contact Dell immediately. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture • Perform monitor self-test feature check.
Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small Image is • Check the Aspect Ratio setting in the centered on Display menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. appear on the screen • Check whether the OSD menu is locked.
No video in PBP mode at HDMI port when playing movie content When • Unplug/plug HDMI cable from docking device connected to output. some docking device at HDMI port, there is no video at PBP mode after the monitor is turned Off and then turned On again. No video at HDMI port When • Unplug the HDMI cable from docking device, connected to then plug the docking Thunderbolt™ cable to some docking Notebook. Plug the HDMI cable 7 seconds device at later.
Universal Serial Bus (USB) Specific Problems Specific Symptoms USB interface is not working What You Experience USB peripherals are not working Possible Solutions • Unplug/plug Thunderbolt™ 3 Active cable. • Check that your monitor is turned On. • Reconnect the Thunderbolt™ 3 Active cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer.
No video when using USB-C DP Alt-Mode connection after DC On/ Off, wake up from Sleep No picture is showing • Unplug/plug USB-C cable. SuperSpeed USB 5/10 Gbps (USB 3.2 Gen 1/2) interface is slow SuperSpeed USB 5/10 Gbps (USB 3.2 Gen 1/2) peripherals working slowly or not working at all • Check that your computer is SuperSpeed USB 5/10 Gbps (USB 3.2 Gen 1/2)-capable. • The monitor ships with a Thunderbolt™ 3 Active cable. This cable does not work with a USB-C DP Alt-Mode source.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
Video and USB Support over USB-C Video resolution and USB support when connecting to monitor via USB-C. Video USB TBT3 USB-C USB device device device connected connected connected 4K 4K to TBT3 to TBT3 to USB-A (Daisy(Direct downdowndownconnect) chained) stream stream stream (Monitor (Monitor (Monitor port 7) port 7) port 8) Connection on host computer Upstream Cable used (Host computer to Monitor port 6) USB-A USB A-to-C* No No No USB2.0 USB2.0/ 3.2 USB-C MFDP No No No USB2.0 USB2.0/ 3.
Purchasing a Thunderbolt™ 3 Passive Cable Region Link https://www.dell.com/en-us/shop/accessories/apd/a9905599 Dell https://www.dell.com/en-us/shop/accessories/apd/a9905597 Website https://www.dell.com/en-us/shop/accessories/apd/a9269731 US https://www.belkin.com/us/p/P-F2CD081/ https://www.delock.com/produkte/G_84846/merkmale.html/ EMEA https://www.hama.cz/hama-kabel-thunderbolt-3-usb-c-typ-cvidlice--vidlice-20-gb-s-100-w-1-m/ https://www.lindy-international.com/Thunderbolt-3-Cable2m.
