Dell UltraSharp UP3017Q User’s Guide Model: UP3017Q Regulatory model: UP3017Qt
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Monitor Specifications . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Product Specific Problems . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Power adapter HDMI cable DP cable (mDP to DP) mDP cable (mDP to mDP) USB Type C cable (C to C) USB Type C cable (C to A) USB Type C Holder Cleaning cloth • Drivers and documentation media • Quick Setup Guide • Safety and Regulatory Information • Factory Calibration Report 6 | About Your Monitor
Product Features The Dell UltraSharp UP3017Q monitor has an Active Matrix Organic Light Emitting Diode (AMOLED) that uses LTPS TFT(Low Temperature Poly Silicon Thin Film Transistor) as switching components.The monitor features include: • 76.19 cm (30.0-inch) viewable area display (measured diagonally). • Wide color coverage of 100% AdobeRGB, sRGB & Rec709, 97.5% DCI-P3 and 85.8% Rec2020, 114.8% NTSC (CIE1931), 126.5% NTSC (CIE1976). • 14-bit Gamma LUT.
Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) Back View Label Description Use 1 VESA mountiong holes (100 mm Wall mount monitor using VESAx 100 mm-behind attached VESA compatible wall mount kit (100 mm x 100 cover) mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor.
5 Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. 6 Cable management slot Use to organize cables by placing them through the slot. Bottom View Label Description Use 1 DC power connector To connect the monitor power cable. 2 Stand lock feature 3 Audio line-out port To lock the stand to the monitor using a M3 x 6mm screw (screw not included). Connect speakers to playback audio coming through HDMI or DP audio channels.
Monitor Specifications Panel type OLED Viewable image Diagonal 76.19 cm (30 inches) Active Area Horizontal 699.86 mm (27.55 inches) Vertical 379.22 mm (14.93 inches) 265400.90 mm2 (411.32 inches2) Area Aspect Ratio 16:9 Pixel pitch 0.173 mm x 0.173 mm Pixel Per Inch (PPI) 147 Viewing angle Horizontal Vertical Brightness 178° (typical) 178° (typical) Typ. 300 cd/m² (≤1% Load),Typ. 120 cd/m² (100% Load) Note: Loading is proportional to screen content. A full white page is 100% loading.
Connectivity mDP (1.2) HDMI (2.0) USB Type C (Alternate mode with DP1.2, Power Delivery PD up to 100W) Resolution Specifications Horizontal scan range 30 kHz to 133 kHz Vertical scan range 30 Hz to 60 Hz Screen refresh rate 60Hz, 120Hz (selectable) 96Hz (for 24Hz input only) Maximum preset resolution 3840 x 2160 at 60 Hz Video display capabilities (DP & HDMI playback) 480p, 576p, 720p, 1080p Preset Display Modes Display Mode Horizontal Frequency (kHz) 720 x 400 31.5 Vertical Frequency (Hz) 70.
Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • HDMI/mDP/USB Type C signal input support AC/DC adapter: Input voltage/ frequency/ current Output voltage/current Inrush current 100-240V AC / 50 or 60 Hz ± 3 Hz / 3A (maximum) Output: 19.5V DC / 12.3 A 120 V: 40 A (Max.) 240 V: 80 A (Max.
Weight with stand assembly 10.14 kg (22.35 lb) and cables Weight without stand assembly 6.43 kg (14.17 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 2.41 kg (5.
Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
Pin Assignments HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 Shield GND 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 Shield GND 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 Shield GND 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 Shield GND 12 TMDS CLOCK- 13 CEC 14 NC 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 GND 18 +5 V POWER 19 HOT PLUG DETECT About Your Monitor | 15
mDP connector Pin number 20-pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 CONFIG1 5 ML3 (p) 6 CONFIG2 7 GND 8 GND 9 ML2 (n) 10 ML0 (n) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 Return 20 DP_PWR 16 | About Your Monitor
USB Type C Connector Pin Signal Assignment Pin Signal Assignment A1 GND B12 GND A2 TX1+ B11 RX1+ A3 TX1- B10 RX1- A4 VBUS B9 VBUS A5 CC B8 SBU2 A6 D+ B7 D- A7 D- B6 D+ A8 SBU1 B5 VCONN A9 VBUS B4 VBUS A10 RX2- B3 TX2- A11 RX2+ B2 TX2+ A12 GND B1 GND About Your Monitor | 17
Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.
• Hold the stand base with the triangle mark ▲ facing upward. • Align the stand base protruding blocks to the matching slot on the stand. • Insert the stand base blocks fully into the stand slot.
• Lift the screw handle and turn the screw clockwise. • After fully tightening the screw, fold the screw handle flat within the recess.
Using the Tilt, Swivel and Vertical Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer. 2 Connect the HDMI/mDP to DP/mDP to mDP/USB Type C cable from your monitor to the computer. 3 Switch on your monitor.
Connecting the mDP to mDP cable Connecting the USB Type C cable(C to C) NOTE: 1 Support USB Type C Alternate mode with DP 1.2, DP1.1 is not supported. 2 Support USB PD (Power Delivery) profiles up to 100W. 3 If your Notebook required >100W to operate and the battery is drained, it may not power up or charge with UP3017Q USB PD. Connecting the USB Type C cable(C to A) NOTE: Only needed when calibrating the Display with Dell Ultrasharp Color Calibration Software.
Organizing Your Cables ° 90 1 2 3 To attach the Cable holder: 1 Place Cable holder into back cover Security lock slot. 2 Rotate 90 degree of Cable holder. 3 The USB Type C cable through the cable clip to fix it as picture shown. After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above.
Removing the Monitor Stand CAUTION: To prevent scratches on the OLED screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand-release button. 3 Lift the stand up and away from the monitor.
Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor.
OLED Screen Protection Mode This UP3017Q internal firmware algorithm is able to analyze the image display on the screen dynamically. Assuming no user is present when there is no content changes for a prolong period of time, it will turn off the screen. The Screen Protection Mode feature effectively extends the panel lifespan and reduces power consumption.
Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
The following table describes the front panel buttons: Front‑Panel Button Description 1 Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes 2 Use this button to directly access the Brightness menu. Shortcut key: Brightness 3 Use this button to choose from a list of Input Source. Shortcut key: Input Source 4 Menu 5 Use this menu button to launch the on-screen display (OSD) and select the OSD menu. See Accessing the Menu System.
Front‑Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description 1 Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Up Down Use the OK button to confirm your selection. 2 OK Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. 2 Press the and buttons to move between options. As you move from one icon to another, the option name is highlighted. 3 Press the or 4 Press the and 5 Press button once to activate the highlighted option.
Icon Menu and Submenus Description Brightness Use this menu to activate Brightness adjustment. Brightness Input Source Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. Use the Input Source menu to select between different video inputs that are be connected to your monitor.
Icon Menu and Submenus USB Type-C mDP HDMI Auto Select Reset Input Source Color 34 | Description Select USB Type-C input when you are using the USB Type-C connector. to select the USB Type-C input source. Use Select mDP input when you are using the mDP (mini DisplayPort) connector. Use to select the mDP input source. Select the HDMI input when you are using the HDMI connector. Use to select the HDMI input source. to select Auto Select, the monitor scans for available Use input sources.
Icon Menu and Submenus Description Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Paper, Color Temp., Color Space or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies. • Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. • Color Temp.
Icon Menu and Submenus Description –– Adobe RGB: This mode matches 100% Adobe RGB standard. –– sRGB: This mode matches 100% sRGB standard. –– REC709: This mode matches 100% REC709 standard. –– DCI-P3: This mode reproduces 97.5% of DCI-P3 digital cinema color standard. NOTE: Accuracy of sRGB, Adobe RGB, REC709, DCI-P3, CAL1 and CAL2 are optimized for RGB input color format.
Icon Menu and Submenus Description • Custom Color: Allows you to manually adjust the color and buttons to adjust the Red, settings. Press the Green, and Blue values and create your own preset color mode. Use the and buttons to select the Gain, Offset, Hue, Saturation. –– Gain: Select it to adjust input RGB signal gain level (default value is 100). –– Offset: Select it to adjust RGB black-level offset value (default value is 50) to control your monitor base color.
Icon Menu and Submenus Description Reset Color Display Resets your monitor’s color settings to the factory defaults. Use the Display menu to adjust image. Aspect Ratio Monitor Sleep Sharpness Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Sleep After Timeout: Monitor goes into sleep(power save mode) after timeout. Never: Monitor never go into sleep(power save mode). When signal from PC is received, monitor will recover faster. Makes the image look sharper or softer.
Icon Menu and Submenus Description Energy Power Button LED Screen Protection Timer Reset Energy Allows you to set the state of the power light to save energy. When the screen protection feature is activated, the left side OSD button LED will blink and the screen will be dimmed and turn off after 5/10 minutes. Select this option to restore default Energy settings.
Icon Menu and Submenus Description Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Auto Rotation Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your display rotation.
Icon Menu and Submenus Description Personalize Select from Preset Modes, Brightness, Input Source, Aspect Ratio set as shortcut key. Reset Personalization Restores shortcut keys to factory defaults.
Icon Menu and Submenus Description Other Button Sound DDC/CI Select this option to adjust the OSD settings. The monitor beeps every time a new option is selected in the menu. This feature On or Off the sound. DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160.
If either HDMI, mDP, USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or See Troubleshooting for more information.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer.
or 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Make sure that the screen is clean (no dust particles on the surface of the screen).
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience No Video/Power No picture LED off No Video/Power No picture or no LED on brightness Missing Pixels screen has spots Stuck-on Pixels screen has bright spots Brightness Problems Safety Related Issues Intermittent Problems Picture too dim or too bright Visible signs of smoke or sparks Monitor malfunctions on & off 48 |
Common Symptoms What You Experience Missing Color Picture missing color Possible Solutions • Perform monitor self-test. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color • Change the settings of the Preset Modes in the not good Color menu OSD depending on the application. • Adjust R/G/B value under Custom. Color in Color menu OSD.
Specific Symptoms What You Experience Possible Solutions No image when using DP connection to the PC Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select key for 8 sec to change the monitor setting from DP 1.2 to DP 1.1a.
Appendix Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S.
Setting Up Your Monitor Setting Display Resolution to 3840 x 2160 (maximum) For best performance, set the display resolution to 3840 x 2160 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 3840 x 2160. 4 Click OK.
Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 6 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.
Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
