Release Notes

Getting help

Topics:

• Ubuntu support by Dell EMC

• Native driver support

• Contacting Dell

Ubuntu support by Dell EMC

● Dell EMC Technical Support requires purchase of ProSupport and Ubuntu Support by Dell EMC.

● Purchasing Ubuntu Support by Dell EMC from Dell EMC, provides L1, L2 support from Dell EMC, and L3 support from

Canonical for the OS related issues.

Native driver support

● Ubuntu Server is supported by Native drivers only.

● Hardware Enablement is provided by subsequent version of Ubuntu Server from Canonical.

● Bug fixes and Security updates are handled and delivered by Canonical through the Ubuntu update process.

For more information on Ubuntu Long term Support (LTS) Enbalement stack, see https://wiki.ubuntu.com/Kernel/

LTSEnablementStack.

Contacting Dell

NOTE:

If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing

slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and

some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4. Select the appropriate service or support link based on your need.

8 Getting help