Dell™ U2711 Flat Panel Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Solving Problems Appendix Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A Warning indicates a potential for property damage, personal injury or death.
Back to Contents Page About Your Monitor Dell™ U2711 Flat Panel Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Universal Serial Bus (USB) Interface Card Reader Specifications Plug and Play Capability Maintenance Guidelines Package Contents Your monitor comes with all the items shown below. Ensure that you have all the items. If something is missing, contact Dell. NOTE: Some items may be optional and may not ship with your monitor.
l USB up stream cable (enables the USB ports and card reader on the monitor) USB down stream cable (optional) l DisplayPort cable l Documentation (Safety Information, Color calibration datasheet, Quick Start Guide, and CD) l Product Features The U2711 flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include: ■ 27-inch (596.74 x 335.66 mm) viewable area display (measured diagonally).
Front View Label Front panel controls Description Shortcut keys 1-3 *The default settings are Preset Modes Select, Brightness/Contrast Select and Input Source Select. 1 Preset Modes Select 2 Brightness/Contrast Select 3 Input Source Select 4 OSD menu select 5 EXIT 6 Power button (with power light indicator) NOTE: 1~5 are capacitive touch sensor keys, which are activated by placing your finger on the blue LED.
Side View Right side Left side Label Description 1 Card reader. See Card Reader Specifications for more information.
1 AC power cord connector 2 DC power connector for Dell™ Soundbar 3 Audio out (rear) 4 Audio out (SUB/CTR) 5 Audio out (front) 6 DisplayPort connector 7 DVI connector-1 8 DVI connector-2 9 VGA connector 10 HDMI connector 11 Composite video connector 12 Component video connectors 13 USB upstream port 14 USB downstream ports Monitor Specifications The following sections give you information about the various power management modes and pin assignments for various connectors for your
GND-G 8 GND-B 9 Computer 5V/3.3V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock DVI Connector NOTE: Pin 1 is at the top left. Pin Signal Assignment Pin Signal Assignment Pin Signal Assignment 1 T.M.D.S. Data 2- 9 T.M.D.S. Data 1- 17 T.M.D.S. Data 0- 2 T.M.D.S. Data 2+ 10 T.M.D.S. Data 1+ 18 T.M.D.S. Data 0+ 3 T.M.D.S. Data 2/4 Shield 11 T.M.D.S. Data 1/3 Shield 19 T.M.D.S. Data 0/5 Shield 4 T.M.D.S. Data 4- 12 T.M.D.S. Data 3- 20 T.M.D.S.
3 Pr (Color differential signal) DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 HPD 19 Re-PWR 20 PWR HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DA
8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 Floating 14 Floating 15 DDC CLOCK (SDA) 16 DDC DATA (SDA) 17 GROUND 18 +5V POWER 19 HOT PLUG DETECT Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type IPS Screen dimensions 27 inches (27-inch diagonal viewable image size) Preset display area: Horizontal Vertical 596.74 mm (23.49 inches) 335.66 mm (13.22 inches) Pixel pitch 0.
Video display capabilities (Component playback) 480i/480p/576i/576p/720p/1080i/1080p Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VGA, 720 x 400 31.5 70.1 28.3 -/+ VGA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.
Width 646.71 mm (25.46 inches) Depth 199.95 mm (7.87 inches) Dimensions (without stand) Height 385.67 mm (15.18 inches) Width 646.71 mm (25.46 inches) Depth 93 mm (3.66 inches) Stand Dimensions Height (Compressed) 354.5 mm (13.96 inches) Height (Extended) 394 mm (15.51 inches) Width 320 mm (12.60 inches) Depth 199.95 mm (7.87 inches) Weight Weight with packaging 14.46 kg (31.88 lb) Weight with stand assembly and cables 10.46 kg (23.
Transfer speed Data Rate Power Consumption High speed 480 Mbps 2.5W (Max., each port) Full speed 12 Mbps 2.5W (Max., each port) Low speed 1.5 Mbps 2.5W (Max., each port) USB Upstream Connector Pin Number 4-pin Side of the connector 1 DMU 2 VCC 3 DPU 4 GND USB Downstream Connector Pin Number 4-Pin Side of the Signal Cable 1 VCC 2 DMD 3 DPD 4 GND USB Ports l l 1 upstream - rear 4 downstream - 2 on rear; 2 on left side NOTE: The monitor's 2.
l USB-IF certification l Supports various memory card media NOTE: No Microsoft® Windows® 9X support from Dell.
CAUTION: Read and follow the Safety Instructions before cleaning the monitor. CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: l l l To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating.
Back to Contents Page Appendix Dell™ U2711 Flat Panel Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell CAUTION: Safety Instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety Information. FCC Notice (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ U2711 Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2048x1152/2560x1440 again.
Back to Contents Page Setting Up Your Monitor Dell™ U2711 Flat Panel Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.
Back to Contents Page Operating the Monitor Dell™ U2711 Flat Panel Monitor User's Guide Using the Front Panel Controls Using the On-Scree Display (OSD) Menu Setting the Maximum Resolution Using the Dell Soundbar (Optional) Using the Tilt, Swivel and Vertical Extension Using the Front Panel Use the buttons on the front of the monitor to adjust the image settings. NOTE: 1~5 are capacitive touch sensor keys, which are activated by placing your finger on the blue LED.
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears. or If either Composite, or Component input is selected and the cables are not connected or the video source is turned off, the screen does not have an image. If any button is touched (except power button), the monitor displays the following message: or 4 Use this key to open the on-screen display (OSD). See Using the OSD Menu.
Using the OSD Menu NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves the changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.Touch to launch the OSD menu and display the main menu.
NOTE: Auto Adjust is only available when you are using the analog (VGA) connector. 2. Touch the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table for a complete list of all the options available for the monitor. 3. Touch the button once to activate the highlighted option. 4. Touch and 5. Touch to enter the slide bar and then use the 6. Touch Icon button to select the desired parameter.
Brightness Brightness adjusts the luminance of the backlight. Touch the Contrast button to increase brightness and touch the button to decrease brightness (min 0 ~ max 100). Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary. Touch the button to increase contrast and touch the button to decrease contrast (min 0 ~ max 100). The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen.
Scan Sources VGA DVI-D 1 & 2 DisplayPort HDMI Component Composite Back Color Settings Scan for Sources. Touch to scan for available input signals. Select VGA input when you are using the analog (VGA) connector. Touch to select the VGA input source. Select DVI-D input when you are using the Digital (DVI) connector. Touch to select the DVI input source. Select DisplayPort input when you are using DisplayPort connector. Touch Select HDMI input when you are using HDMI connector.
NOTE: Image modes are different between the VGA/DVI-D and Video inputs Input Color Format Allows you to set the color format to: PC RGB-Suitable for normal PC graphics display over DVI HD YPbPr-Suitable for HD video playback over DVI. Gamma Mode Selection Allows you to set the color mode to PC or Mac. Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics.
Custom color Use the l or button select Gain. Gain: Select it to adjust input RGB signal gain level. 6 axis adjustment can only be chosen by video mode. Video Format Movie Mode suitable for movie playback. Game Mode suitable for game applications. Nature xv Mode Custom color Mode suitable for nature scenes. Suitable for xvYCC compliance source. Use the l l l l Hue or button select Gain, Offset, Hue and Saturation. Gain: Select it to adjust input RGB signal gain level.
Display Settings Wide Mode Adjusts the image ratio as 4:3 or full screen. NOTE: Wide Mode adjustment is not required at maximum preset resolution 2560 x 1440. Horizontal Position Use the and Vertical Position Use the and Sharpness Noise reduction Pixel Clock buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+). This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100' .
Line Out Source Audio Configuration Reset Audio Settings Back PBP Settings Select the source of the audio input. (HDMI/DisplayPort) Switches between 2.0 and 5.1 audio output. NOTE: 5.1 channel Dolby or DTS on the player is not available through DP or HDMI, there will be a warning message; “Unsupported 5.1 channel audio (PCM) if available.” Resets your monitor audio settings to the factory defaults. Touch to go back to the main menu.
PBP submenu when PBP ON NOTE: When using DVI source, the contrast adjustment is not available. Mode Use and to browse and to select "Off" or "On". When PBP activated PBP Source Select an input signal for PBP (HDMI/Component/Composite). Adjust the contrast level of the picture in PBP Mode.
PBP Contrast reduces the contrast increases the contrast Touch to go back to the main menu. Back Other Settings Language Menu Transparency Menu Timer Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Japanese, Simplified Chinese, Russian and Br Portuguese). Allows you to adjust the OSD background from opaque to transparent. OSD Hold Time: Sets the length of time the OSD will remain active after the last time you touched a button.
LCD Conditioning If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature m several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-in. Reset all OSD settings to the factory preset values. Factory Reset Touch to go back to the main menu. Back Personalize There are three shortcut keys on the front panel.
OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message : or or This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges address monitor. Recommended mode is 2560 X 1440.
or or Activate the computer and wake up the monitor to gain access to the OSD If you touch any button other than the power button one of the following messages will appear depending on the selected input: VGA/DVI-D/HDMI/DisplayPort input or or Video Input or If either VGA, DVI-D, HDMI or DisplayPort input is selected and all VGA, DVI-D, HDMI and DisplayPort cables are not connected, a floating dialog box as shown below appears.
Setting the Maximum Resolution 1. 2. 3. 4. Right-click on the desktop and select Properties. Select the Settings tab. Set the screen resolution to 2560 x 1440 (DVI and DisplayPort) or 2048 x 1152 (VGA) or 1080p (HDMI, Component). Click OK. NOTE: In DVI, please use the dual-link DVI cable shipped with your monitor for maximum preset resolution 2560x1440. If you do not see 2560 x 1440 as an option, you may need to update your graphics driver.
Tilt/Swivel With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle. NOTE: Stand is attached when the monitor is shipped from the factory. Vertical Extension Stand extends vertically up to 90+5mm.
Back to Contents Page Setting Up Your Monitor Dell™ U2711 Flat Panel Monitor Important instructions to set the display resolution to 2048x1152(VGA input source)/2560x1440 (DVI/Displayport input sources) (Maximum Resolution) For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 2048x1152/2560x1440 pixels by performing the following steps: In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3.
Dell™ U2711 Flat Panel Monitor User Guide Important instructions to set the display resolution to 2048x1152 (VGA input source)/2560x1440 (DVI/Displayport input sources) (Maximum Resolution) Information in this document is subject to change without notice. © 2009–2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Back to Contents Page Setting Up the Monitor Dell™ U2711 Flat Panel Monitor User's Guide Connecting the Monitor Organizing Your Cables Attaching the Soundbar (optional) Connecting Your Monitor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. NOTE: USB uplink cable connection enables USB ports and card reader on the monitor to work.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems. NOTE: If you are using DisplayPort cable as the input, change the input source through the OSD menu's Input source select option to DisplayPort. l Use the cable management slot on the monitor stand to organize the cables.
Back to Contents Page Solving Problems Dell™ U2711 Flat Panel Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Video Problems Product Specific Problems Universal Serial Bus (USB) Specific Problems Troubleshooting the Dell™ Soundbar (Optional) Card Reader Troubleshooting CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
4. 5. 6. 7. Carefully inspect the screen for abnormalities. Touch the button 4 key on the front panel again. The color of the screen changes to red. Inspect the display for any abnormalities. Repeat steps 5 and 6 to inspect the display in green, blue, black, and white colored screens. The test is complete when the white screen appears. To exit, touch the button 4 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly.
l l l Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
power saving mode. press "+", "-" or "Menu" key, the message " No Composite input signal " or " No Component input signal " will appear. No Input Signal when you press the controls. No picture, the LED light is blue. When you press "+", "-" or "Menu" key, the message " No Composite input signal " or " No Component input signal " will appear. access the OSD to set Audio to "off " state. l l l l The monitor will not fill the entire screen. The picture can't fill the height or width of the screen.
NOTICE: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution Drive letter is not assigned. (Windows® XP only) Conflict with network drive letter. A. Right-click My Computer on the desktop, and then click Manage. Under Computer Management, click Desk Management. B. In the list of drives in the right panel, right-click Removable Device and then click Drive Letter and Paths. C.