Dell™ U2413/U2713H Monitor User's Guide Setting the display resolution Information in this document is subject to change without notice. © 2012 - 2016 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Dell™ U2413/U2713H Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page About Your Monitor Dell™ U2413/U2713H Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface Card Reader Specifications LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
DisplayPort cable (Mini-DP to DP) U2413: DVI-D cable (Single Link) U2713H: DVI-D cable (Dual Link) USB 3.0 upstream cable (enables the USB ports on the monitor) Velcro cable tie Product and Safety Information Guide Quick Setup Guide Factory Calibration Report Drivers and Documentation media Product Features The Dell U2413/U2713H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: ¦ U2413: 60.96 cm (24.
¦ USB 3.0 Card Reader (SD/Mini SD, MS/HSMD/MSPRO, MMC). ¦ Supports DVI-D, DisplayPort, Mini DisplayPort, HDMI, DP1.1a, DP 1.2 MST (also known as DP Daisy Chain) and HBR2 (Default out of factory setting is DP1.1a. To enable MST and HBR2, refer to instruction on section "Connecting the Monitor for DP MST Function" ). ¦ Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.
Dell Soundbar mounting brackets 7 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 8 Cable management slot For cable management. Route cables through the slot. Attach the optional Dell Soundbar. Side View Label Description Use 1 Card Reader See Card Reader Specifications for more information. 2 USB Down Stream Port Connect your USB devices. 3 USB Down Stream Port Connect your USB devices. This USB port supports BC 1.
10 downstream port Stand lock feature 11 Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. To lock the stand to the monitor using a M3 x 6 mm screw (the screw is not provided). NOTE: Headphone usage is not supported for the audio line out connector.
VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1920 x 1200 74.0 60.0 154.0 +/- U2713H Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VESA, 640 x 480 31.5 60.0 25.
Depth 200.5 mm (7.89 inches) 200.5 mm (7.89 inches) Height 361.6 mm (14.24 inches) 378.2 mm (14.89 inches) Width 556.0 mm (21.89 inches) 639.3 mm (25.17 inches) Depth 67.1 mm (2.64 inches) 74.1 mm (2.92 inches) Height (extended) 418.4 mm (16.47 inches) 418.4 mm (16.47 inches) Height (compressed) 372.3 mm (14.66 inches) 372.3 mm (14.66 inches) Width 314.8 mm (12.39 inches) 314.8 mm (12.39 inches) Depth 200.5 mm (7.89 inches) 200.5 mm (7.89 inches) Weight with packaging 20.57 lb (9.
Activate the computer and the monitor to gain access to the OSD. * Zero power consumption in OFF mode can only be achieved by disconnecting the power cord from the monitor. ** Maximum power consumption with max luminance, Dell Soundbar, and USB active.
21 No Connection 21 TMDS RX5+ 22 TMDS Ground 22 TMDS Ground 23 TMDS Clock+ 23 TMDS Clock+ 24 TMDS Clock- 24 TMDS Clock- DisplayPort Connector (DP in and DP out) Pin Number 20-pin side of the monitor connector 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 HPD 19 DP_PWR_Return 20 +3.
8 GND 9 ML2(n) 10 ML0(p) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-Speed 5G bps 4.5W (Max, each port) High speed 480M bps 4.5W (Max, each port) Full speed 12M bps 4.5W (Max, each port) NOTE *: Up to 1.
1 upstream - back 4 downstream -2 on back; 2 on left side Power Charging Port- the lower one of two USB ports on left side (port with compatible. lightning icon) ; supports fast current charging capability if the device is BC1.2 NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the safety instructions before cleaning the monitor.
Back to Contents Page Setting Up the Monitor Dell™ U2413/U2713H Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching Dell Soundbar AX510/AY511 (Optional) Removing the Monitor Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the white (digital DVI-D) or the black (DisplayPort/Mini DP/HDMI) display connector cable to the corresponding video port on the back of your computer. Do not use the four cables on the same computer.
Connecting the black HDMI cable Connecting the Monitor for DP Multi-Stream Transport (MST) function NOTE: U2413/U2713H support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. The default out of factory setting in the U2413/U2713H is DP1.1a. To enable MST connection please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.
2. Go to DisplayPort 1.2 selection 3. Select Enable or Disable accordingly 4. Follow the screen message to confirm selection of DP1.2 or DP1.1a B) Monitor fails to show any content (blank screen) 1.
2. Use the or button to highlight "DisplayPort" or "Mini DisplayPort" 3. Press and hold the key for approximately 8 sec. 4. The DisplayPort configuration message will appear: 5. Use the button to enable DP1.2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1.1a if necessary. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB 3.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above.
CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only. To attach the Soundbar: 1. At the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the DC power connector. 4.
1. 2. 3. 4. 5. Place the monitor panel on a soft cloth or cushion on a stable, flat table. Remove the stand. Use a Philips crosshead screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the monitor. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 6.30 kg.
Back to Contents Page Operating the Monitor Dell™ U2413/U2713H Monitor User's Guide Power On the Monitor Using the Front Panel Controls Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using Dell Soundbar Using the Tilt, Swivel, and Vertical Extension Rotating the Monitor Adjusting the Rotation Display Settings of Your System Power On the Monitor Press the button to turn On the monitor
Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the features as they change. The following table describes the front panel buttons: Shortcut Key Front Panel Icon Description Use the Preset Modes key to choose from a list of preset color modes.
Use the Menu key to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. 4 Menu Use the Exit key to go back to the main menu or exit the OSD main menu. 5 Exit Use the Power key to turn the monitor On and Off. 6 Power (with power light indicator) The white LED indicates the monitor is On and fully functional. A glowing LED indicates the U2413/U2713H is in DPMS power save mode.
3 Use the OK key to confirm your selection. OK Use the Back key to go back to the previous menu. 4 Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the key to launch the OSD menu and display the main menu.
2. Press the and keys to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Press the key once to activate the highlighted option. 4. Press and 5. Press key to enter the slide bar and then use the 6. Press key to return to the main menu. Icon keys to select the desired parameter. and keys, according to the indicators on the menu, to make your changes.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Scan Sources Press to select Scan Sources, the monitor auto detects either the DVI-D input or DislpayPort input or Mini DislpayPort input or HDMI input. DVI-D Select the DVI-D input when you are using the Digital (DVI) connector. Press to select the DVI input source. DisplayPort Select the DisplayPort input when you are using the DisplayPort (DP) connector.
Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer or DVD player using the DVI cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr to DVI cable; or if the DVD color output setting is not RGB.
Gamma Allows you to set the Gamma to PC or MAC.
Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., Color Space or Custom Color from the list. Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for movies. Game: Loads color settings ideal for most gaming applications. Smart Video Enhance (SVE) is disabled in Game mode.
For optimal color accuracy of sRGB and AdobeRGB, turn Uniformity Compensation to Off. NOTE: Factory Reset will remove all calibrated data in CAL1 and CAL2. Custom Color: Allows you to manually adjust the color settings. Press the your own preset color mode. Use the or and keys to adjust the three colors (R, G, B) values and create keys to select the Gain, Offset, Hue, Saturation. Gain: Select it to adjust input RGB signal gain level (default value are 100).
Display Settings Use the Display Settings to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:10, 16:9, Auto Resize, 4:3 or 1:1. NOTE: Wide 16:10 is not available in U2713H. Sharpness This feature can make the image look sharper or softer. Use Noise Reduction or to adjust the sharpness from '0' to '100'. Improve the motion picture quality by reducing noise on image edge. Dynamic Contrast Dynamic Contrast adjusts the contrast ratio to 2M to 1.
NOTE: Smart Video Enhance (SVE) enhances one of the video windows (typically the largest), if multiple video windows are active on the screen. SVE is disabled in Game mode. You may observe the video window (or full screen video) color change when SVE is activated/deactivated. This is expected behavior of applying window enhancement settings. DisplayPort 1.2 key to enable or disable DisplayPort 1.2 Press the To use the DP MST (Daisy Chain) or HBR2 feature, enable DP 1.2.
PIP/PBP submenu when PIP/PBP On
PIP Mode There are three modes: Picture in Picture (PIP) and Picture by Picture (PBP) and Off. Use Size to select "Off", "PIP" or "PBP". and to browse and to select "Small" or "Large". Select PIP window position. Use Contrast to browse and Select PIP window size. Use Position and and to browse and to select "Top-Left", "Top-Right", "Bottom-Right" or "Bottom-Left". Adjust the contrast level of the picture in PIP/PBP Mode.
Language Menu Transparency Menu Timer Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Select this option to change the menu transparency by pressing the or Use Menu Lock and keys (Minimum: 0 ~ Maximum: 100). OSD Hold Time: sets the length of time the OSD will remain active after the last time you pressed a button. to adjust the slider in 1 second increments, from 5 to 60 seconds.
LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting "Enable".
Factory Reset Reset all OSD settings to the factory preset values. Personalize User can select from "Preset Modes", "Brightness/Contrast", "Input Source", "Aspect Ratio", and "PIP Mode" set as shortcut key.
OSD Warning Messages When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1200 (for the U2413)/2560 x 1440 (for the U2713H). You will see the following message before the DDC/CI function is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
When Uniformity Compensation is set to “Calibrated” or “User”, the manual brightness / contrast adjustment is disabled. If either DVI-D or DP or Mini DP or HDMI input is selected and both DVI-D or HDMI or DP cables are not connected, a floating dialog box as shown below appears.
or See Solving Problems for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows Vista, Windows 7 , Windows 8 or Windows 8.1: 1. 2. 3. 4. For Windows® 8 or Windows ® 8.1 only, select the Desktop tile to switch to classic desktop. Right-click on the desktop and click Screen resolution. Click the Dropdown list of the Screen resolution and select 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H). Click OK. In Windows 10 : 1. 2. 3. 4.
Using Dell Soundbar The soundbar has an On/Off power and rotary volume control to adjust the overall sound system, a LED for power indication and two audio headset jacks.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically.
Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor. NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to http://support.dell.
NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.). Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.
Back to Contents Page Troubleshooting Dell™ U2413/U2713H Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus (USB) Specific Problems Dell™ Soundbar Problems Card Reader Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
or 4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/Power LED Off What You Experience No picture Possible Solutions Ensure that the video cable connecting the monitor and the computer is properly connected and secure. Verify that the power outlet is functioning properly using any other electrical equipment. Ensure that the power button is depressed fully.
Wrong Color Picture color not good Image retention from a static image Faint shadow from the static image left on the monitor for a long period of displayed appears on the screen time Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned Off. Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Play some audio content on the computer (i.e. audio CD, or MP3). Turn the Power/Volume knob on the soundbar clockwise to a higher volume setting. Clean and reseat the audio line-in plug. Test the soundbar using another audio source (i.e. portable CD player). Distorted Sound Computer's sound card is used as the audio source Clear any obstructions between the soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Reconnect the upstream cable from your computer to the monitor. Reinsert the media. Switch Off and then turn On the monitor again. Reboot the computer.
Back to Contents Page Appendix Dell™ U2413/U2713H Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ U2413/U2713H Monitor User's Guide Setting the display resolution For maximum display performance with Microsoft Windows operating systems, set the display resolution to 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H) pixels by performing the following steps: In Windows Vista, Windows 7 , Windows 8 or Windows 8.1: 1. 2. 3. 4. For Windows® 8 or Windows ® 8.1 only, select the Desktop tile to switch to classic desktop.
Back to Contents Page Setting Up Your Monitor Dell™ U2413/U2713H Monitor User's Guide If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com , enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H) again.
Back to Contents Page Setting Up Your Monitor Dell™ U2413/U2713H Monitor User's Guide If you have a non Dell™ desktop, portable computer, or graphics card In Windows Vista, Windows 7 , Windows 8 or Windows 8.1: For Windows® 8 or Windows ® 8.1 only, select the Desktop tile to switch to classic desktop. Right-click on the desktop and click Personalization. Click Change Display Settings. Click Advanced Settings. Identify your graphics controller supplier from the description at the top of the window (e.g.