Dell™ UltraSharp U2412M/U2412MWh Monitor User Guide Setting the display resolution to 1920 x 1200 (maximum) Information in this document is subject to change without notice. © 2011-2020 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes, Notices, and Cautions Note: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page Setting Up Your Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor Setting the display resolution to 1920 x 1200 (maximum) For maximum display performance with Microsoft ® Windows ® operating systems, set the display resolution to 1920 x 1200 pixels by performing the following steps: In Windows Vista®, Windows ® 7, Windows ® 8, and Windows ® 8.1: 1. For Windows ® 8 and Windows ® 8.1 only, select the Desktop tile to switch to classic desktop. 2.
Back to Contents Page About Your Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
Power Cable VGA Cable DVI Cable USB upstream cable (enables the USB ports on the monitor) Quick Setup Guide Product and Safety Information Guide
Product Features The U2412M/U2412MWh flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include: ■ 60.96 cm (24-inch) viewable area display (measured diagonally). 1920 x 1200 resolution, plus full-screen support for lower resolutions. ■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side. ■ Tilt, swivel, vertical extension and rotate adjustment capability.
Front view Label Front panel controls Description 1 Preset Modes (default, but configurable) 2 Brightness & Contrast (default, but configurable) 3 Menu 4 Exit 5 Power (with power light indicator) Back View
Back view Label Back view with monitor stand Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Plate) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) 2 Regulatory label Lists the regulatory approvals 3 Stand release button Release stand from monitor 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support 5 Security lock slot Secures monitor with security cable lock 6 Dell Soundbar mounting br
Left view Bottom View Right view
Bottom view Label Bottom view with monitor stand Description Use 1 AC power cord connector Connect the power cable 2 DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional) 3 DisplayPort connector Connect your computer DP cable 4 DVI connector Connect your computer DVI cable 5 VGA connector Connect your computer VGA cable 6 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer.
Panel type In-plane switching Screen dimensions 60.96 cm (24-inches viewable image size) Preset display area 518.4 (H) X 324.0 (V) mm Horizontal 518.4 mm (20.3 inches) Vertical 324.0 mm (12.7 inches) Pixel pitch 0.
Preset Display Modes U2412M/U2412MWh Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VESA, 720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1600 x 1200 75.0 60.0 162.0 +/+ VESA, 1680 x 1050 64.7 59.9 119.0 +/- VESA, 1920 x 1080 66.6 59.9 138.
Dimensions (with stand) Height (extended) 513.5 mm (20.22 inches) Height (compressed) 398.5 mm (15.69 inches) Width 556.0 mm (21.89 inches) Depth 180.3 mm (7.10 inches) Dimensions (without stand) Height 361.6 mm (14.24 inches) Width 556.0 mm (21.89 inches) Depth 64.9 mm (2.56 inches) Stand dimensions Height (extended) 400.7 mm (15.78 inches) Height (compressed) 285.7 mm (11.25 inches) Width 279.8 mm (11.02 inches) Depth 180.3 mm (7.10 inches) Weight Weight with packaging 18.23 lbs (8.
Humidity Operating 10% to 80% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Operating 3,048 m (10,000 ft) max Non-operating 10,668 m (35,000 ft) max Thermal dissipation 245.66 BTU/hour (maximum) 129.66 BTU/hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
Activate the computer and the monitor to gain access to the OSD. NOTE: This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default settings which can be restored by “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit. NOTE: PON: Power consumption of On Mode as defined in Energy Star 8.0 version.
Pin 15-pin Side of the Connected Signal Cable Number 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5V/3.
Pin Number 24-pin Side of the Connected Signal Cable 1 TMDS RX2- 2 TMDS RX2+ 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1- 10 TMDS RX1+ 11 TMDS Ground 12 Floating 13 Floating 14 +5V/+3.
Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 HPD 19 DP_PWR Return 20 +3.
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
Pin Number 4-Pin Side of the Signal Cable 1 VCC 2 DMD 3 DPD 4 GND USB Ports 1 upstream - back 4 downstream - 2 on the back; 2 on the left side NOTE: USB 2.0 functionality requires a USB 2.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
Back to Contents Page Setting Up the Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510/AX510PA (optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand.
Connecting the white DVI cable Connecting the blue VGA cable Connecting the black DisplayPort cable CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB cable After you have completed connecting the DVI/VGA/DP cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer.
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Attaching the Soundbar AX510/AX510PA (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only. To attach the Soundbar: 1.
To remove the stand: 1. Place the monitor on a flat surface. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. 2. 3. 4. 5. Place the monitor panel on a soft cloth or cushion on a stable, flat table. Remove the stand. Use a Philips crosshead screwdriver to remove the four screws securing the plastic cover.
Back to Contents Page Operating the Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Using the Front Panel Using the On-Screen Display (OSD) Menu PowerNap Software Setting the Maximum Resolution Using the Dell Soundbar (Optional) Using the Tilt, Swivel, and Vertical Extension Rotating the monitor Adjusting the Rotation Display Settings of Your System Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being display
Exit 5 Use the Power button to turn the monitor on and off. The blue LED indicates the monitor is on and fully functional. An amber LED indicates power save mode. Power (with power light indicator) Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
or Main Menu for display (DP) input NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2. Push the 3. Push the 4. Push and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. button once to activate the highlighted option. and button to select the desired parameter.
5. Push to enter the slide bar and then use the 6. Select the Icon and buttons, according to the indicators on the menu, to make your changes. button to return to the main menu. Menu and Submenus Description Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Push the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100).
Auto Select Push VGA Select VGA input when you are using the analog (VGA) connector. Push DVI-D Select DVI-D input when you are using the Digital (DVI) connector. Push DisplayPort Select DisplayPort input when you are using the DisplayPort (DP) connector. Push Color Settings Use Color Settings to adjust the color setting mode and color temperature. to select Auto Select, the monitor will auto detect either VGA input or DVI-D input or DislpayPort input. to select the VGA input source.
Gamma Allows you to set the color mode to PC or MAC. Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Text, Color Temp. or Custom Color from the list. Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for movies. Game: Loads color settings ideal for most gaming applications.
Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use Press to increase the green shade of the video image. Press to increase the purple shade of the video image. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. Saturation This feature can adjust the color saturation of the video image. Use Press to increase the monochrome appearance of the video image.
Aspect Ratio Adjust the image ratio to Wide 16:10, 5:4 or 4:3. Horizontal Position Use or to adjust the image left or right. Minimum is '0' (-). Maximum is '100' (+). Use or to adjust the image up or down. Minimum is '0' (-). Maximum is '100' (+). Vertical Position NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA" input. Sharpness This feature can make the image look sharper or softer. Use Pixel Clock Use Phase or to adjust the sharpness from '0' to '100'.
Language Language options set the OSD display to one of the eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Menu Transparency Select this option to change the menu transparency by pressing the Menu Timer Use Menu Lock and buttons (Minimum: 0 ~ Maximum: 100). OSD Hold Time: sets the length of time the OSD will remain active after the last time you pressed a button.
ENERGY STAR® LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting "Enable". Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR ® tests.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Messages When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1200. You will see the following message before the DDC/CI function is disabled: When monitor enters Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
See Solving Problems for more information. PowerNap Software You can get the PowerNap software at Dell.com/U2412M/U2412MWh This software provides Power Saving mode for your monitor. The Power Saving mode lets users set the monitor to "Screen Dim" or "Sleep" when your PC enters the screen saver mode. 1. Screen Dim - the monitor dims to a minimum brightness level when the PC is in the screen saver mode. 2. Sleep - the monitor enters the sleep mode when the PC is in the screen saver mode.
NOTES: OS support: Windows XP (32 and 64 bits), Vista (32 and 64 bits), Windows 7 (32 and 64 bits) Video interface support: VGA and DVI only. If you do not see the screen rotation, you may need to update your graphics driver. Depending on your computer, complete the following procedures: If you have a Dell desktop or portable computer: Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
1. Attach mechanism 2. Headphone jacks 3. Power indicator 4. Power/Volume control Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver updates. NOTE: When in Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.
Back to Contents Page Troubleshooting Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
To run the built-in diagnostics: 1. 2. 3. 4. 5. 6. 7. Ensure that the screen is clean (no dust particles on the surface of the screen). Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears. Carefully inspect the screen for abnormalities. Press Button 4 on the front panel again. The color of the screen changes to red.
Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available. Synchronization Problems Screen is scrambled or appears torn Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page Appendix Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 again.
Back to Contents Page Setting Up Your Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows Vista®, Windows ® 7, Windows ® 8, and Windows ® 8.1: 1. For Windows ® 8 and Windows ® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization. 3. Click Change Display Settings. 4. Click Advanced Settings. 5.
